I have 2 Airmotos, just under 2 years old, and 1 stopped inflating. I contacted customer service this morning and received a response within minutes! The response had great suggestions to try, but unf... Ver mais
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Leia as opiniões dos outros
A year out of warranty, my pump stopped charging. Airmoto generously sent a replacement—and then another when the issue repeated. This morning, Lyn from customer service kindly helped me troubleshoo... Ver mais
Even though it was a Saturday, support responded quickly to me by email and gave me a list of things to try that was very clear. I tried those very carefully and when they failed and I sent proof of s... Ver mais
Airmoto's tire inflators work awesome, bought for Christmas. The 3 Star rating is because, out of the blue Jan 18th, my PP was charged for a 33.53 VIP monthly program they added on checkout. I freaked... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Airmoto, our mission is simple: to prioritize your safety and convenience on every journey. We are dedicated to engineering innovative solutions that empower you to tackle any road trip or unexpected roadside challenge with confidence. Whether it's inflating tires, securing outdoor gear, or handling emergencies, our commitment to quality and reliability ensures that you're always prepared for whatever lies ahead. Join us in our mission to make every adventure safer and more enjoyable, one inflation solution at a time.
Informações de contacto
Dallas, Estados Unidos da América
- 888-855-6433
- support@getairmoto.com
- www.getairmoto.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
He made it really easy to cancel orders…
He made it really easy to cancel orders other companies had to wait from the ship it and then they’ll send me paperwork. Send it back, which made no sense to me, but this is a great way of doing, but I’m still looking buying one, but probably at the store.
The customer support access site was…
The customer support access site was very helpful and quick to respond. Very user friendly. Thank you
My error in ordering
I made an error in ordering, realized it next morning. They had an email on the order confirmation. I sent a note the next morning. They adjusted the order and sent the order I wanted. Many thanks for quick response.
customer service was very accommadating…
customer service was very accommadating to my situation. resolved the issue in a timely manner
Customer Service support help with my order
Needwd help with my order and customer support was super!!
I received prompt and pleasant service.
Great customer care!
I was anxious because I had duplicated an order not knowing the first order went through but I emailed the company and I received a response right away and my issue was resolved without delay. My only suggestion is to have a step in the end of the ordering process that let's the customer know your order has been completed. I dont really like all the add-ons for more products either but I get it.
Customer service is amazing
Airmotor was responsive to my question…
Airmotor was responsive via email correspondence regarding my question for my order. I was surprised since most companies you see on your phone never bother to respond to anything. But, Airmotor has gained my respective for being responsive.
Very helpful and quick to respond!
The response was quick and resolved my…
The response was quick and resolved my issue.
Immediate & Outstanding Results
There was a misunderstanding when ordering several Airmotos and accessories. I reached out to their customer service and everything was worked out in under three hours, hassle-free. That is what I call Outstanding Customer Service!
Thanks Arianne of Airmoto!
Excellent Customer Service!
My bank declined my purchase and when I placed a second order it also was declined. The third time was the charm but by then the bank had decided to pay one of the two declined orders. I notified Airmoto about it and the same day they cancelled the duplicate order and sent me a refund. That was amazing to me. I can definitely recommend Airmoto and actually went and ordered another tire pump for my husband.
The helpfulness of the company was…beyond the usual e-business help.
The helpfulness of the company was wonderful. That is not available in most e-businesses. They went out of their way to try to accomodate me and were extremely patient.
Fast and efficient response Was given…
Fast and efficient response Was given exact instructions that worked
Excellent service!
Lara from support was very helpful and accommodating. I am very grateful and impressed with the service that she provided. Thank you!
I was concerned after buying Airmoto…
I was concerned after buying Airmoto because I received a message that mentioned a subscription. I didn’t have to wait long to get a response assuring me there won’t be any recurring charges.
They were very prompt to answer my…
They were very prompt to answer my question and provided exceptional information.
Canceling or Returning Items
I hate canceling or returning anything. However, When you get a representative on the line that say’s ‘It’s okay’, I will be glad to assist you’, it relieves the tension.
I will certainly remember that store when shopping,
Great customer service
I had to make a change after I placed my order. The phone rep made everything easy, communicated well, and was a pleasure to work with.
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