Love the fact that I don’t have a million vitamin containers in my cubbies anymore! Also travelling with these are great! Only limitation is not being able to split supplements between morning and nig... Ver mais
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Leia as opiniões dos outros
I've been using VitaminLab for years and have gotten almost immediate results with the formula built for the results that I'm looking to achieve. Lastly the customer support is amazing. Alexa is amazi... Ver mais
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The process of determining which vitamins are helpful in maintaining a healthy life is strange. One fills out a quiz. No blood tests are requested or necessary. You can consult a dietitian or go to... Ver mais
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I have being love VitaminLab so far. I have so much more energy and I haven't gotten sick once since taking the vitamins (about 6 months so far). I love that they set you up with a nutritionist before... Ver mais
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Informações sobre a empresa
Escrito pela empresa
VitaminLab provides the only personalized and custom vitamin formula based on your body chemistry -- blood testing, DNA, and practitioner advice.
Informações de contacto
Canadá
- www.getvitaminlab.com
4,4
Excelente
123 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love the fact that I don’t have to keep my cubbords full of vitamin containers
Love the fact that I don’t have a million vitamin containers in my cubbies anymore! Also travelling with these are great! Only limitation is not being able to split supplements between morning and night.
17 de agosto de 2026
Opinião espontânea
Resposta da VitaminLab
Thanks for taking the time to leave us your kind words, Ricki! We love to hear that your VitaminLab formula is helping to streamline your supplement routine.
If you'd like to split your vitamins into both an AM and PM formula, our team would be happy to help! We have many customers who use more than one formula to target specific goals during different times of the day. I'll have a member of our team respond to your most recent email with the options we can provide :)
Jo James-Bacon
Head of Customer Experience
I've been using VitaminLab for years…
I've been using VitaminLab for years and have gotten almost immediate results with the formula built for the results that I'm looking to achieve. Lastly the customer support is amazing. Alexa is amazing. I've already recommended several friends.
15 de agosto de 2026
Opinião espontânea
Resposta da VitaminLab
Thanks so much for taking the time to leave us such kind words! We love to hear that your formula is providing such fantastic results and that Alexa has been able to support you along your health journey.
Jo James-Bacon
Head of Customer Experience
Love that all my vitamins and minerals…
Love that all my vitamins and minerals are so easy to take. Love the delivery too.
14 de agosto de 2026
Opinião espontânea
Resposta da VitaminLab
We love to hear that your personalized formula has been able to streamline your supplement routine and that the subscription method has taken the guess work out of receiving your supplements! Please reach out to us at any time if you need to update your formula or for any other questions.
OBS!: Total payment is 3x the total! (Because somewhere hidden, you agree to three months of payments)
They know about this… but dont care to change it!
7 de agosto de 2026
Opinião espontânea
Resposta da VitaminLab
Hi Lyder,
I'm sorry to hear that there was confusion regarding the billing cycle for your formula. We do our best to ensure this is made clear and is stated mutliple times throughout the checkout process as well as in our FAQs. We appreciate the feedback and will certainly review to see if there is a way that we can improve this visibility.
Convenience
15 de julho de 2026
Opinião espontânea
Resposta da VitaminLab
Hi Vito,
We're glad that using a VitaminLab formula has provided the convenience needed to ensure your supplement routine is easy and enjoyable! Please don't hesitate to reach out if you need any further support.
Resposta da VitaminLab
Hi Nick,
Thanks for taking the time to leave your feedback. We love to hear that you're seeing the value in your custfomr formula! If you need any additional support in further customizing your formula to suit you unique health goals, don't hesitate to reach out to our team.
Don't hesitate to call their Nutrition Consultants! IT is well worth it
I gave a lower rating previously because I thought I had to take too many capsules each day. However, after reading my review, a Nutrition Consultant from VitaminLab contacted me, and we had a very productive phone conversation. With her help, we have been able to reduce my daily intake to only 3 capsules per day by eliminating some supplements I did not really need while tweaking the formulation I had been taking using other supplements from various labs for several years.
30 de junho de 2026
Opinião espontânea
Resposta da VitaminLab
Hi Jean,
Thank you so much for your updated review!
Our goal at VitaminLab is always to make personalized supplementation as simple and effective as possible, so reducing your daily intake from a handful of pills down to just 3 capsules is a huge win. We appreciate your feedback and are so glad to have you with us on your wellness journey!
Stephanie G
Stephanie G. Was so incredibly helpful in assisting me with getting my daughter Alexa’s vitamins ordered. I had several steps to complete throughout the process and Stephanie was incredibly patient, thorough, knowledgeable, and kind. She caught that I had ordered the incorrect product and before it became a bigger issue, she took the time to contact me and made sure I got exactly what my daughter needed. There were a few times when she needed to escalate my case or call me back, and every single time she followed through exactly as promised. She never left me wondering what was happening and kept me updated until everything was resolved. Stephanie truly went above and beyond. Her professionalism, attention to detail, and genuine care made what could have been a very frustrating experience completely stress-free. She is an incredible asset to your team, and I hope she receives the recognition she deserves for her outstanding service!
19 de junho de 2026
Opinião espontânea
Resposta da VitaminLab
Hi Breanna,
Thank you so much for taking the time to share this wonderful feedback! We are absolutely thrilled to hear how Stephanie went above and beyond to make sure Alexa got the exact right formula.
Supporting our customers and ensuring seamless communication is exactly the kind of care we strive for. We will absolutely make sure Stephanie receives the recognition she deserves for her outstanding service. Thank you for trusting us with your daughter's wellness!
Jo James-Bacon
Head of Experience
VitaminLab
It was so easy
It was so easy, fast, and Forrest went above and beyond. I wish all customer service specialists could be this helpful and quick with a resolution!
25 de junho de 2026
Opinião espontânea
Resposta da VitaminLab
Hi Brooke,
Thank you so much for the fantastic feedback! We are thrilled to hear that Forrest was able to resolve everything so quickly and easily for you. We agree, he is a superstar!
My bloodwork proofed effectiveness of the formula
I like the simplicity of building my personalized blend of capsules. The quality of the product and my results are proven by my lab results. I called a to review my formula and get help with shipping my order. Every time I had friendly and helpful people on the line.
21 de junho de 2026
Opinião espontânea
Resposta da VitaminLab
Hi Stephan,
Thank you for sharing your experience! We design our platform to make personalization easy, but seeing those proven results in your lab work is the ultimate success story.
We are so glad our team could provide the service you deserve and we look forward to continuing to support your health journey!
Jo James-Bacon
Head of Experience
VitaminLab
Resposta da VitaminLab
Hi Delenian,
Thanks for your feedback. We'd love to know more about your experience with us and your thoughts on our pricing. Please feel free to reach out to us directly at info@getvitaminlab.com. Thanks!
Great customer experience
Great customer experience. Very thoughtful engagement and dedication to my overall health a dn well-being.
27 de maio de 2026
Opinião espontânea
Resposta da VitaminLab
Thank you for the kind words! We’re thrilled to hear you had such a great experience with us. Providing a personalized service is our top prioritie, and we appreciate you trusting us to support your health journey.
Jo James-Bacon
Head of Experience
The staff that worked with me on…
I am finding that my vitamins are hard to take as they taste very fishy and I tried taking with food,flavoured drinks but can still taste fishy. I find I end up not taking them because of that. Could you please tell me why they taste like fish?
20 de maio de 2026
Opinião espontânea
Resposta da VitaminLab
Hi Connie,
We're happy to look into this for you! It is most likely that your formula cotains Omega-3 which can have a fishy scent and flavour. Depending on if your formula is is powder or capsule form this can also impact the intensity of the fish aroma. I see that you have sent us an email as well - with that information our team will be able to locate your exact formula and provide support. There are a number of options available to help reduce any unpleasant scent or taste within your formula!
Jo James-Bacon
Head of Experience
VitaminLab
Very convenient and easy for my health
21 de maio de 2026
Opinião espontânea
Resposta da VitaminLab
We love hearing this! Making your supplement routine convenient and stress-free is exactly what we aim for. Thank you for sharing your experience, and we look forward to continuing to support you.
Jo James-Bacon
Head of Experience
VitaminLab
Excellent selection of high quality…
Excellent selection of high quality ingredients. Good pricing. I trust them.
19 de maio de 2026
Opinião espontânea
Resposta da VitaminLab
Thank you so much for the wonderful review Samuel! We take great pride in sourcing only the highest quality ingredients, so it means the world to us to hear that we’ve earned your trust.
Formula really worked for me
Formula really worked for me. Saw increased energy and better gut health.
18 de maio de 2026
Opinião espontânea
Resposta da VitaminLab
We love hearing this! Boosting your energy and supporting your gut are major wins for your overall well-being. Thanks for trusting us with your health journey.
Appreciate your reaching out from time…
Appreciate your reaching out from time to time about how I am feeling.
28 de abril de 2026
Opinião espontânea
Resposta da VitaminLab
Hi Bobbie,
Thanks so much for taking the time to leave us feedback. Your VitaminLab subscription includes unlimited access to our professional nutrition team and we are invested in making sure that your formula is evolving alongside you. We want your personal formula to contribute to you feeling your best! If there is anything else we could do to make this a 5-star experience for you, please don't hesitate to reach out.
Loving It!
I have being love VitaminLab so far. I have so much more energy and I haven't gotten sick once since taking the vitamins (about 6 months so far). I love that they set you up with a nutritionist before making your first order to make sure your vitamins won't clash with any allergies/prescriptions. Lovely people and it's a local company!
26 de abril de 2026
Opinião espontânea
Resposta da VitaminLab
Thank you so much for sharing your experience! We’re thrilled to hear you’ve had more energy and have been feeling healthier over the past 6 months. It means a lot to know you appreciated the nutrition consultation—we want every formula to feel safe, personalized, and supportive of your unique needs. We’re also so grateful for your support of our local team. Thanks again for the kind words!
Got an invoice in the package for…
Got an invoice in the package for $80.00, but billed much more. What's with that?
26 de abril de 2026
Opinião espontânea
Resposta da VitaminLab
Hi Jane,
We've sent you an email outlining the process around commercial invoices as well as the other questions you sent to us via email! If you haven't received it or would like to connect with our team, please don't hesitate to reach out. info@getvitaminlab.com. 1-888-948-4360.
Great service
Great service. Very professional. Love being able to customize my stack into one convenient formula.
23 de abril de 2026
Opinião espontânea
Resposta da VitaminLab
Hi Chris,
Thank you for the great review! We’re so glad you had a positive experience with our team and that you’re enjoying the convenience of combining your stack into one custom formula. We truly appreciate your support!
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