Ordered a custom build from these guys as I had killed my previous pc. The service is fantastic, and my new pc arrived as described and on time and is working great.
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Leia as opiniões dos outros
Needed new PC so did some digging with the big pc builders on google all promise to be best but for pretty much the same pc build Gladiators come way cheaper picked the latest graphic / motherboard... Ver mais
Bought a custom made PC 2 years ago from Gladiator which has been great but suddenly had a few issues. We got back in touch and Oliver provided great advice including photos and instructions to elim... Ver mais
After having the PC for a good for months it runs well and plays all the games I want smoothly. Edit: After Gladitor calling me and sorting out the issues i had the PC is sorted and running perfectly,... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Gladiator PC
Escrito pela empresa
Over 20 years of experience building award winning PCs
We’ve been building gaming and professional computers since 1999 and have a vast range of expertise within the company that allows us to build your perfect machine. You know you’re in safe hands when you buy from Gladiator PC!
We’re gamers too, we know what you want!
Our team is filled with gamers and we genuinely care about providing the best builds that we can to fellow gamers at affordable prices. We wouldn’t ship a system to you that we wouldn’t be happy receiving ourselves and that’s at the heart of what we do.
Why are your lead times so good?
We have close relationships with most major manufacturers such as ASUS, NVIDIA and Corsair which means that we can secure stock even in extreme shortages. Our state of the art production facility based in Manchester also means that we can build and rigorously test our systems in a very efficient way to ensure that you get a high quality system that just works out of the box.
Outstanding build quality and customer experience
Only the highest quality components from trusted partner brands go into Gladiator systems and every Gladiator system is built with care. Gladiator has built a reputation of offering outstanding build quality and customer experience and we know that offering outstanding support both before and after purchase is a key part of this. Our friendly team will be there for you every step of the way to make sure that your Gladiator PC is everything you want it to be.
- Express build options available
- Finance Available
- 4 Year Warranty
- FREE UK Mainland Delivery
- Awarded Top 100 Manufacturer
Informações de contacto
Meyer Building, Wirral International Business Park, CH62 3RH, Wirral, Reino Unido
- cs@gladiatorpc.co.uk
- www.gladiatorpc.co.uk
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Respondeu a 20% das suas opiniões negativas
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Happy
This is my 3rd pc with gladiatorpc and 3rd time i am happy.
Very pleased with my Gladiator PC
Very pleased with my Gladiator PC. I have bought several computers from them over the years.
None have failed to disappoint. It takes a while to receive the computer but at least it is built to your specifications. Much better than buying off the shelf locally.
Fantastic quality, value and service
Gladiator offer excellent quality components at great prices and then put them together to produce a fantastic PC.
The team were so professional, discussing how best to set up my PC, and it was packaged very well and delivered on time.
I would highly recommend Gladiator to anyone looking for a PC.
Brilliant no issues arrived on time and…
Brilliant no issues arrived on time and in brilliant condition can’t fault the product
Simple and no fuss
Ordered a next day gaming PC, and got exactly what I asked for. Build quality was excellent, had no problems with it since I got it.
Recent purchase
I recently purchased a bespoke computer from Gladiator PC. It arrived within a couple of weeks of ordering it on line. Everything was installed as requested and the system has been nothing short of brilliant since I set it up. Absolutely delighted with the product and the service. Highly recommended.
Great PC builds May need to contact them for build status
Purchasing a PC from Gladiator was a pleasant experience for me. It did arrive in the timeframe stated however I wasn't updated on what stages my PC build was in as stated, I had to reach out to customer service to receive that information but doing so was quick and easy. I had an issue That the delivery driver dropped off the wrong parcel instead of my PC (which isn't Gladiators fault) but contacting Gladiator straight away the issue was resolved in half an hour and I had my new PC up and running.
One slight negative is the lack of an exhaust fan at the back of the PC only 3 intake fans at the front and then the radiator at the top, The PC doesn't need it but for the money I spent it would of been nice and it would have gave the PC a more premium look and feel to it.
I highly recommend Gladiator PC's.
Bought a gaming computer for my eldest son. There's a wide range of computers on the web site and it was really easy to choose and make changes to the spec, even as someone who knows not a lot about computing.
The computer was delivered quickly, no issues, it was packaged well and really easy to set up. It appears to be really good quality and my son was really happy.
I was so happy with it that when my youngest son wanted a PC, I bought a second computer from Gladiator for him too.
I had a question about the second computer, so phoned them up and spoke to someone immediately who was very helpful.
We have been really happy with the computers, the quality, the price and the service.
I highly recommend Gladiator PC's.
From start to finish these guys did a…
From start to finish these guys did a fantastic job.
I ordered my PC, and upon contacting them to order faster delivery they informed me I actually spent too much on my NVMe SSD's. They worked with me to reconfigure my PC, replacing everything about the build, to help me get the most for the money I already spent, though they were willing to just refund me!
The staff are extremely knowledgeable. They were able to help me choose a PC with less RGB, bigger fans, more USB-C and without over speccing parts where unnecessary!
The build quality is always stunning by them, the computer is very well cable managed, worked out of the box, and damn it even SMELLS nice.
And the build time? Even though I didn't order express build until two days *after* the purchase, and I purchased it just before a weekend *AND* I literally changed my whole mind half way through the time to components they didn't have in stock they STILL delivered it in the express build windows as if I ordered it from day 1!
Every time I use gladiator they do better and better. Beyond impressed right now.
Ordering was straight forward
Ordering was straight forward, provided you knew what you wanted. Build quality great. Clearer information as to where the packaging was that needed to be removed, this involved opening the computer to find it. I had to request the email updates as they were not sent as promised, also the tracking information was not sent although the carrier did send delivery information.
Very happy with the computer as it runs…
Very happy with the computer as it runs perfectly with no issues and it’s stunning to look at.
Simple ordering process
Simple ordering process and PC delivered very quickly. Very happy with it.
Good build but comms need evaluating
Overall the The PC is to a high standard, I am very happy with the work done! There was some minor issues which I will adress later but the main letdown was communication. I ordered on 05/02/24 and received an automated confirmation. The website said a 7-10 day turnaround, which was fine. However, for the first 7 working days, I received no updates. After contacting customer support, I was informed that my PC would be shipped by the middle of the next week.
Despite delays being acceptable, I shouldn't have had to reach out for updates, especially considering the late status. The status updates I did receive were confusing, stating conflicting information about the progress of my order. I didn't actually get one to say the build had started either.
I felt left in the dark as a customer, unsure of when my PC would be ready. After expressing my frustration via email, the PC was built and delivered the next morning, although this may have been coincidental timing. While I appreciate the prompt response, the lack of communication was disappointing.
Changing the turnaround time on the website or improving communication to keep customers informed about delays and progress would be great. Despite the issues, I would have rated the experience four stars.
However, the loose power button connector on the motherboard caused a scare upon arrival, I had to open the PC and reseat it. Additionally, the fans being plugged directly into the power supply results in them running at full speed all the time (quite loud), with no option to adjust speed or control RGB functions. This issue could have been avoided with better research on my part regarding the components included with the case.
Overall a good experience
Overall a good experience, let down by communication that could have been better. Firstly and most importantly the PC seems well built and it's working very well and I consider it to be good value for money. I understood build time to be 7-10 working days as per their website which is reasonable unless they are busy then this might be longer. I emailed them about a week after I sent in the order just to enquire about their schedule and busyness and was told my order was on track and on time. I hadn't had any update. Fast forward another week, I still haven't heard anything so I enquire again and suddenly they tell me they are busy and orders are behind. I Understand delays, but suddenly from the time my order came in, it would have be nice to have more of an update without me making my own enquires. Fast forward 1 more week and my order arrived, safely (luckily as DPD dumped it down like a sack of potatoes). I'd recommend ordering the more speedy build time if you want to have it quicker but also consider if that's still good value or not.
Good builds, but don't expect it to arrive fast.
The part selection process was simple, the PC is working fine so far. This is my second PC from them, so I can say with some certainty they can put them together pretty well.
My complaint would be that they didn't start on the computer till a working day or 2 after the deadline had already passed. Things went fast after that.
I also paid for early weekday delivery, which may or may not have been forgotten as I was subject to the whims of random delivery times. All I know is they used DPD who are terrible in my area, so I can't exactly put that on Gladiator.
Really Happy!
Communication was great and we love our PC! Thanks!
Gladiator PC were really helpful
Gladiator PC were really helpful. I emailed to customer service and got great feedback on the best PC for my price range as well as the best amendments to make for my situation. Then once the order was placed I was kept up to date on the progress at a busy time of year and they shipped it next day to arrive before Christmas. Just perfect service all the way through. Couldn't ask for more.
Great customer service and very…
Great customer service and very knowledgeable staff helped with selecting the right pc.
custom PC
Bought a custom PC from Gladiator. Everything works great. delivered in time. competitive price.
Gladiator with Punch
I bought a Gladiator PC from Aria about 8yrs ago and it's been good. So I spent time studying their website and reviews and chose what I wanted. As it was close to a standard PC I decided not to customise it in case delivery took longer. I phoned to make sure it was right then placed the order in late November 2023. It took about 10 days to arrive and 3 emails arrived with status around day 7. The last one said it was in packing but they process them in batches so it was another 3 days before shipping. No worries it arrived overnight in the 1 hour time slot with DPD who have a good delivery app. Gladiator are also known as Punch now so the big box said Punch Cougar which was a bit confusing as Punch and Cougar weren't names I recognised, but it was what I ordered. Punch have taken over Gladiator it seems and use a parallel website. It works great and it a substantial beast. It was operating almost immediately. Although I'm still deciding how I want to organise the drives. No problems.
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