Gladiator PC Opiniões 

2721
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered a custom build from these guys as I had killed my previous pc. The service is fantastic, and my new pc arrived as described and on time and is working great.

Classificada 5 em 5 estrelas

Needed new PC so did some digging with the big pc builders on google all promise to be best but for pretty much the same pc build Gladiators come way cheaper picked the latest graphic / motherboard... Ver mais

Classificada 5 em 5 estrelas

Bought a custom made PC 2 years ago from Gladiator which has been great but suddenly had a few issues. We got back in touch and Oliver provided great advice including photos and instructions to elim... Ver mais

Classificada 4 em 5 estrelas

After having the PC for a good for months it runs well and plays all the games I want smoothly. Edit: After Gladitor calling me and sorting out the issues i had the PC is sorted and running perfectly,... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de serviços de gaming
  2. também em
  3. Loja de computadores e acessórios
  4. Loja de Informática

Sobre Gladiator PC

Escrito pela empresa

Gladiator PC Logo

Over 20 years of experience building award winning PCs

We’ve been building gaming and professional computers since 1999 and have a vast range of expertise within the company that allows us to build your perfect machine. You know you’re in safe hands when you buy from Gladiator PC!

We’re gamers too, we know what you want!

Our team is filled with gamers and we genuinely care about providing the best builds that we can to fellow gamers at affordable prices. We wouldn’t ship a system to you that we wouldn’t be happy receiving ourselves and that’s at the heart of what we do.

Why are your lead times so good?

We have close relationships with most major manufacturers such as ASUS, NVIDIA and Corsair which means that we can secure stock even in extreme shortages. Our state of the art production facility based in Manchester also means that we can build and rigorously test our systems in a very efficient way to ensure that you get a high quality system that just works out of the box.

Outstanding build quality and customer experience

Only the highest quality components from trusted partner brands go into Gladiator systems and every Gladiator system is built with care. Gladiator has built a reputation of offering outstanding build quality and customer experience and we know that offering outstanding support both before and after purchase is a key part of this. Our friendly team will be there for you every step of the way to make sure that your Gladiator PC is everything you want it to be.

  • Express build options available
  • Finance Available
  • 4 Year Warranty
  • FREE UK Mainland Delivery
  • Awarded Top 100 Manufacturer
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Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(2721)

38 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Extreemly pleased with purchased system

Extreemly pleased with purchased system
Very well built and set up
This company kept us well informed during the building process
Would definitely buy from Gladiator PC again and will be recommending to friends and family

20 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Received my PC back in July and have…

Received my PC back in July and have been enjoying it ever since. Its performance is amazing.
Gladiator provided great customer service when I decided I wanted to upgrade to the faster build time, they were very friendly and helpful. Would 100% recommend to use them!

28 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Product / Service

I've now had two computers off of Gladiator in the last few years - service and build have been excellent - I am very impressed with this Company.

19 de dezembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Several of the computer hardware parts…

Several of the computer hardware parts stopped working - no response from Gladiator PC for the past 2 weeks.

Suddenly the computers hardware components dissapeared from the settings list. Tried several repair solutions from the internet that did not work at all.

I reached out to Gladiator PC for a call back or email back. Been waiting for weeks with no response.

UPDATE - Gladiator PC team has called me since and provided me with a prompt solution.

6 de outubro de 2023
Opinião espontânea
logótipo da Gladiator PC

Resposta da Gladiator PC

Dear Ali,

We sincerely apologize for the inconvenience you've experienced with your computer hardware and the lack of response from our team. This falls short of the level of service we aim to provide, and we appreciate you bringing it to our attention.

Our team has reached out to you earlier this week and suggested some fixes even though the component you have an issue with has been installed after purchase by yourself. We've not heard a response so we hope you have managed to fix the issue.


Kind Regards,
Gladiator PC

Classificada 5 em 5 estrelas

Top Marks to Gladiator Computers. Returning Customer.

Having purchased my last pre built computer from Gladiator over 10 years ago I had no reason to go elsewhere. Their range and choice of specs / prices allows you to get the PC that you want. This time I went for a "Striker" - my first gaming PC that I haven't built myself. Gladiators purchasing system is easy to use. Select your spec (or price range) then tweak the spec as I did. Payment took minutes. From that point I received an email daily (except Sat/Sun) giving progress reports and delivery was on the nail for time/date. As for the PC itself - superb piece of kit - well built. Having built/purchased PC's since 1990's I know what I am talking about. I tested this machine for half a day using 3DMark which is a real workout. The PC passed with flying colours. So Gladiator get my 5 stars and this long winded recommendation

28 de novembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Spotty communication, fantastic product

Communication about my PC build was spotty - I ordered a PC on Saturday and it was radio silence the entire following week, only to get a deluge of progress emails the 2nd week. This was probably their internal processes, but it was a little disheartening and anxiety-inducing to have nothing for so long.

Aside from that, absolutely no problems. When things started moving, they moved at a brisk pace and my gaming PC (I brought the Wraith with some modifications) was delivered safely and has been purring away perfectly! Very neat cable management inside the case too, even though I hadn't paid for the service.

Highly recommended by my gaming friends, and now by me! Just be aware that communication might not be as regular as their site claims, though it will be done.

25 de outubro de 2023
Opinião espontânea
logótipo da Gladiator PC

Resposta da Gladiator PC

Dear Katherine,

Thank you for taking the time to share your feedback, and we appreciate your positive comments about the fantastic product you received. We're thrilled to hear that your gaming PC, especially with the Wraith modifications, is delivering a top-notch experience.

We sincerely apologise for any inconvenience caused by the spotty communication during the initial stages of your PC build. Your insight into this matter is invaluable, and we understand the importance of transparent and timely updates. We have already initiated a review of our internal processes to ensure that we address and improve our communication flow, minimising any potential concerns in the future.

We're delighted that once the progress emails started, everything moved swiftly, and your gaming PC was delivered safely. It's great to know that you appreciate the neat cable management inside the case. Your recommendation means a lot to us and echoes the sentiments of our gaming community.

We genuinely value your feedback and the opportunity to enhance our service. If there's anything specific you believe we could improve upon or if you have further comments, please don't hesitate to reach out to our customer support team directly. We are committed to ensuring your experience with us remains exceptional.

Thank you for choosing us, and we look forward to continuing to exceed your expectations in the future. Your satisfaction is our priority.

Best regards,
Gladiator PC Customer Support Team

Classificada 5 em 5 estrelas

They are GREAT!

Great customer service, and the delivery was remarkably fast! I appreciate their flexibility in allowing me to make changes to my order during processing, and I still received it the following week. The case was well-packaged and secure.

3 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service,

When I phoned the technicians talked me through the build I had chosen and all the minor details, the pc arrived really well packaged and was immediately ready to go! I couldn't be happier.

20 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I like my new Paradigm

The Paradigm variation I have is very good, quick to startup and function. It would have been nice to have a bit more information with respect to the location of the Windows Registration, but that was quickly forthcoming after an inquiry to services. Help received to finalise my bespoke elements was prompt and to the point and I appear to have exactly what I wanted.
The build was completed in good time and, as always, I admire the neatness of the wiring - well done.
The tedious bit about a new computer is transferring what you do want without what you don't want, and that was nothing to do with Gladiator. However I've got most things in place after two weeks and am happy with the outcome.
We've used them before and would use them again.

30 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

My Gladiator Pulse Gaming PC has become…

My Gladiator Pulse Gaming PC has become so bad after 11 months that I have had to buy an Xbox Series X just to run Forza Motorsport 23. Have to fix it everyday, several times a day. As a PC it is okay, as a Gaming PC it is total junk.

26 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from Gladiator

Great service from Gladiator, i didn't get chance to try my pc for 4 weeks due to holidays, but having now used it, it is excellent. Help was brilliant, especially Daniel, thanks again Daniel. Wouldn't hesitate to recommend these guys, especially if you want a bespoke system, they will always point you in the right direction and more than likely save you money ! Well done Gladiator

17 de outubro de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Build wasn't bad but the service…

Build wasn't bad but the service quality and delivery time was pretty bad. Had to wait for about 3ish weeks for the actual PC and it was only some building by the 2nd week even though the website said 7-12 days. The emails I was getting about the build process didn't line up with what the website told me either

12 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Buy with confidence

Lovely build quality and great communication with sales team with product specific questions. Arrived within schedule and perfectly packed. From placing the order to delivery was 11 working days, one day before schedule and in time for the weekend - this is a bespoke made to order item, it takes time. Would buy from again and recommend.

4 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Super happy with my new PC

Incredibly happy with my new PC from Gladiator - Amazing build quality and so easy to setup, I was pretty much ready to go within 10 minutes of the machine being out of the box.

My delivery time took a while longer than expected but I emailed Gladiator and they responded very quickly to let me know they have an influx of orders which of course was fine.

I would definitely recommend using Gladiator if you're considering purchasing a new PC and I certainly will use them again in the future

2 de agosto de 2023
Opinião espontânea

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