Gold Arts Sussex Opiniões 

Brought some earrings, wonderful!!
I went in before to have my jewellery valued and they did I get job, I will go there again

Paid in full £280 for earrings on line with next day delivery provided in purchase.
Received an email at close of business advising they were out of stock and to choose another item from the site.
I have requested a refund and have not received it. Nor have I received a response from my email.
I checked the reviews before purchasing and all looked in order for this company. However this screams scam and I will need to inform the police and trading standards.
As I am writing this I have just received this
‘may take up to 10 days for this refund to appear in your account.’
I don’t understand why on earth it would take this long or why they took my money in the first place I if the earrings were out of stock. If they can provide next day delivery on items. Why does it seem reasonable to keep my money for 10 days?

“Thank you for placing an order with Gold Arts. Unfortunately, we regret to inform you that these earrings have unfortunately sold instore and are no longer available from our Clogau suppliers.

Is there anything else on the website, that you would like as an alternative? or would you prefer a full refund back to your original payment method.”

“GoldArts
ORDER #3366
Your order has been refunded
Total amount refunded: £280.00 GBP. It may take up to 10 days for this refund to appear in your account.”

This is exactly what I received from your company.

Clearly suggesting an offer to pick an alternative and a 10 day wait for a refund.

I recommend you alter your emails and process as this did not feel legitimate.

Delightful charms for my granddaughters together with super efficient service. Many thanks

Lovely charm and quick delivery. Happy with my purchase

Ordered a charm for my daughter, which had to arrive quickly before I left the country. Arrived next day- brilliant.

Contacted Gold arts with an email to see if they could repair my two Tiffany bracelets & sent them photos of the repairs needed.
Replied straightway to my query sent my bracelets to them & received them back within a few weeks.
Bracelets are repaired & look shiny new.

Thank you Emma I will definitely use you again.
❤️

Excellent service and fast delivery. Thank you so much. Completely love them D Morgan

i purchased a ladies tag watch online - unsure and a little nervous. However i decided to call the shop and spoke to Ollie, within 5m i had purchased and paid for the watch.
I found 0llie to be polite mannerly, knowledgeable and yes i will defo make future purchases from this jewellers.
I took delivery of the watch and have been absolutely delighted with this purchase.
Thank you to Ollie.

Michelle fixed my necklace on the spot and was very efficient and friendly. I would go back again to purchase jewellery or to have a repair. Thank you 🙏

Very efficient - product arrived quickly and well packaged. Returns is more than most at 30 days. I returned it straight away as it wasn't suitable for my requirements and refund was provided the next day. Satisfied customer!

Swift professional service thank you . More importantly excellent jewellery.

Always find Michelle & Emma helpful and friendly. Nothing too much trouble. Great selection of lovely pieces. Worth a visit. A+

Emma and Michelle were fab and extremely helpful - very friendly and made us feel welcome and at ease. A good balance of professional service and engaging conversation. I have used Gold Arts a few times and these two are always good to see behind the counter ! Well done!

Very good website, easy to order, excellent item and delivery, many thanks! Will see what else I may order too!

Made a deal on Telegram, rang up the main office to check it was real and got speaking to Olly who was on the other end of my chat. Really easy, quick deal and posted to me same day can’t think of anything to do better. Thank you

Just what I was looking for and the delivery was brilliant

Brilliant service.
Highly recommend.

Michelle was so welcoming to me and kindly cleaned my rings to perfection without charge...plus they have super selction of beautiful jewellery..I will definately be returning!

I recently won a £100 gift card for Gold arts, which was amazing. I visited the store and all the staff members were super lovely. Made us feel welcomed and help with ordering the jewellery I wanted to their store from another one. The store was great, everything was beautifully displayed with all the prices next to them, so was easy to look around and see what you wanted. All round great experience.

Brilliant service! They fixed my much loved Omega and now it's like new. Quick, easy and kept me updated.
They even polished it for free!
Can't recommend them highly enough.
Thanks