Visited on Saturday to purchase walking boots for my very excitable son, all staff were lovely especially Cole who served us and made sure we had everything we needed.
A empresa respondeu
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Leia as opiniões dos outros
We were assisted and served today by Caitlyn and I have to say what an absolute credit to the Go Outdoors team she really is! Saved us so much time and along with her excellent product knowledge an... Ver mais
A empresa respondeu
Staff member, Sue, was incredibly caring and supportive towards my father during our visit today. She spotted him waiting for me and was concerned that he looked a little lost. My father ha... Ver mais
A empresa respondeu
Norman was a fountain of knowledge .He had the old school care and attention which is sadly lost in current times Truly appreciated his help and wealth of experience, when buying my new walking boo... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Blackburn
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Throstle Street, Bank Top, BB2 1TQ, Blackburn, Reino Unido
- 01254 927992
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
LUCA VERY HEALTH FULL TODAY
29 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Bought some boots at Blackburn store
Bought some boots at Blackburn store. Chap called Norman was very helpful whereas just got a grunt out of one of the others
29 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Sue was very helpful
Sue was very helpful, checking stock and advising us of options. Pleasant shopping experience.
28 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Nice easy visit
Really tidy store and easy to find exactly what I wanted the lady on the tills sue was also very lovely and polite
28 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
New boots
Norman was very helpful and pleasant and we were quickly sorted out ..till service was a bit slow only 1 person was serving and he had to ask twice for someone else to come on the till so had to wait a while .
27 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Thanks for the 4 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Had the pleasure of meeting Norman…
Had the pleasure of meeting Norman today. At 85 years young the advice and knowledge given about walking boots was second to none. I just went for a look today and ended up buying a pair that perfectly fitted my needs. I could have talked to Norman all afternoon. What an absolute credit to the Blackburn store.
27 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
I was served by ella who was very…
I was served by ella who was very informative and helpful as I was struggling to find a good pair of trousers. Ellas customer service was exceptional and she was very patient with me. Fantastic service!
27 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Norman helped me find a new pair of…
Norman helped me find a new pair of walking boots. He was very helpful and knowledgable. Thank you.
26 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Norman helped us out with our walking…
Norman helped us out with our walking boots, very knowledgeable and a lovely man. Thanks Norman, from Molly and Sophie
26 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Got some really good advice from Norman…
Got some really good advice from Norman on our child's climbing shoes. Really helpful and friendly!!
26 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We were assisted by Arthur who was…
We were assisted by Arthur who was friendly and helpful
26 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I was looking for a jacket that wasn't…
I was looking for a jacket that wasn't too thick to wear until the weather gets really cold. Fantastic choice, I really struggled to choose one, so I bought 2 in different colours along with a fleece to wear underneath if needed. Served by a lovely young lady called Aliza, she was so helpful and set up my membership very quickly for just £5 for the year. I saved myself £39.00 today so well worth paying the £5 yearly membership.
26 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service. Very knowledgeable staff. Quick and efficient checkout.
8 de setembro de 2026
Resposta da GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great help and advice as usual at Go…
Great help and advice as usual at Go Outdoor in Blackburn. Angela on the checkout was her usual cheery self and changed the address on my Go Outdoor card in seconds. The quality of products remains as extensive as ever. Thanks.
24 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Lou is amazing!
Came in to buy some Merrel’s, Lou provided lovely service, knew everything about the shoes, aswell as being able to advise on what sizing to get through personal use of shoe!
A great credit to the store😊.
21 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Fantastic as always
Really helpful and knowledgeable customer service, I was looking for some new leather walking boots and Norman was incredible at helping me feel confident in my choice of boot, how to care for them and what wear overtime will look like. I always love Goin into go outdoors and am extremely grateful for the DofE and Scout discounts they offer as outdoor gear can be expensive. Overall very happy :)
18 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Paul.s in the fishing section went…
Paul.s in the fishing section went above and beyond to help me. He should be a valued employee
20 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Staff very helpful in store
Staff very helpful in store. They point you in the right direction for the items you require.
We had a slight price problem at checkout, but Angela sorted everything for us.
18 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I was able to find the walking boots I needed.
I went to the Blackburn store today to try to find some walking boots. Norman was very helpful and knowledgeable and I was able to find the boots I needed for my upcoming trip.
18 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Always ask if they haven't got your size on shop floor
Visited today to get a couple of t-shirts, couldn't find the size I was after. A lady called Sue who looked very busy changing stock around was so helpful. I felt really bad disrupting her but she greeted me with a smile and checked the stock for me with no issues. Luckily i did ask as they were additional sizes in stock. Thanks again.
18 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Blackburn
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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