I came today with my teenage son to Go outdoors Bristol Tramway Rd to buy some walking shoes and been served by young girl name Mariam. We been trying at least 5 pairs different shoes and Mariam was v... Ver mais
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Leia as opiniões dos outros
We went into the store looking for a camping stove etc,didn't know which was the best equipment,and that's where one of the shop workers called Billy came and talked us through the different equipmen... Ver mais
A empresa respondeu
I went to bath Rd branch today to purchase a few fishing related items the gentleman who served me Andy was most helpful with a few questions that I asked him . I do like shopping at stores where the... Ver mais
A empresa respondeu
Went to GoOutdoors for footwear for hiking/walking. Marysia greeted us with a smile and was very natural, chatting and learnt what we needed and recommended even better shoes than we expected compar... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Bristol
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Tramway Road, Bath Road, BS4 3DS, Bristol, Reino Unido
- 01174 280761
4,8
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
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Mariam was very helpful and cheerful
Mariam was very helpful and cheerful. Was like a proper shoe shop. Usual range of go outdoor shoes.
27 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service from Marysia
We received great customer service from Marysia at the Brislington Branch today. She was extremely helpful, friendly and polite. We’ve decided to renew our Go Outdoor membership for another year. Well done and thank you Marysia!
24 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Robin was very helpful with shoe…
Robin was very helpful with shoe selection and Sarah was very friendly through checkout
23 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great store
Great help and advice from Robin when buying hiking shoes and Sarah was friendly serving me on the till. Enjoy coming to this store :)
22 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Served by heidi and harris
Served by heidi and harris, there service was amazing and really helpful, good knowledge and the best customer service I have ever received, thank you so much
22 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
The service I received from Robin was…
The service I received from Robin was excellent
21 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
staff were very helpful
The staff were very helpful and Robin was very patient and friendly in helping me find a pair walking shoes
21 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Good service
I was looking for a pair of hiking trainers and was Served by Robin
I was looking for Specific make of trainer in a size 13
Robin went out of his way to bring out all the Available trainers in that size
21 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Thanks Andy with fishing gear also…
Thanks Andy with fishing gear also tracing lost wallet!! Cheers. Alan
21 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from Mariam
Mariam was really very helpful and knowledgeable when I was selecting a pair of approach shoes. She took the time to explain the structure of the shoes and gave me lots of pairs to try until I found the right ones. Excellent customer service.
20 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service by Mariam at Go Outdoors
We received excellent service by Mariam, who patiently got me several pairs of shoes to try on, explained my options in terms of colourway and sizing, and was quick, caring and professional while also giving me the time and space I needed to decide which shoes I wanted. She is a credit to the store, I am a very happy customer (also I had just had a very negative customer service experience in another shop, so being treated with care and respect was all the more valuable).
20 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Children’s hiking boots purchase
Mariam helped us purchase some hiking boots for my 11 year old, she couldn’t have been more helpful and friendly.
Thank you
20 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Mariam has helped us get shoes and was…
Mariam has helped us get shoes and was a breath of fresh air. We must have tried 10 pairs and she was helping other customers as well and she was on it. Super helpful, super friendly. I walked in to buy 1 paid and walked out with 3 pairs. Thank you
20 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Mariam is amazing and should receive a…
Mariam is amazing and should receive a bonus. She was excellent at dealing with multiple of customers at once in the footwear department and her advice was second to none; topped of with an amazing smile and positive attitude! Bravo Mariam!!’
20 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Fantastic customer service from Andy in…
Fantastic customer service from Andy in the Brislington , Bristol branch.
My son wants to start fishing, and he showed us and explained everything we needed. Very helpful , informative and left with everything we needed.
Thank you again.
18 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Mariam provided excellent customer…
Mariam provided excellent customer service. She was very personable, patient, calm when needing to serve multiple customers at the same time. An asset to the company. My friend and I bought four pairs of walking boots because of her very amenable approach and excellent product knowledge.
19 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Heidi was super helpful
Heidi was super helpful! I appreciate her help finding my equestrian products!
19 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent + +
Excellent + I knew what I wanted and I received great service from Mariam who was enthusiastic, helpful and knowledgeable. I’ve been meaning to post earlier but now a month later I can add that I’m still delighted with my purchases. Thank you
21 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ordered on the 5th September
Ordered on the 5th September. Had 1 email confirming order, nothing else received and no steps
1 de setembro de 2026
Resposta da GO Outdoors - Bristol
Thank you for taking the time to leave your review. We really do appreciate it.
We are sorry to hear that your order hasn’t arrived yet. We understand how frustrating this must be, especially after waiting several days with no update. This is not the level of service we aim to provide.
From reviewing your order we can see that you have been in contact with our Customer Care Team who were able to give an update on your order and have provided a resolution.
We hope that we can be of assistance again in the future to provide a better experience.
Kind regards,
GO Outdoors Customer Care Team
Aaron and Sarah were really helpful…
Aaron and Sarah were really helpful when helping me get a camping stove plus all the extra bits. Thank you.
17 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Bristol
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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