GO Outdoors - Clydebank Opiniões 

3232
•
TrustScore: 5 em 5

4,9

79 Livingstone Street, G81 2XA Clydebank, GB

•

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience and support from the staff at Go Outdoors yesterday. We were looking for new walking boots for my son as well as some other items for his Duke of Edinburgh award. We were served by Jo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The support I received from Kieran who is managed by Susan was exceptional. I had made several purchases in the last week one of which was for a jacket and came into the store to purchase the same jac... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and rel... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Clydebank

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • 79 Livingstone Street, G81 2XA, Clydebank, Reino Unido

  • 01414 062665

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(3232)

37 055 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

GO OUTDOORS, not the best online experience.

Still having problems online

I have tried for 5/6 Days now to purchase Men's Borg Fleece Jacket
SKU:000878134,Colour:Black, Size:L
I have a membership card, the website is not accepting that I have one, the site,
If you would prefer to speak to someone you can call us on 0330 008 1555. Automated with no facility to speak to a human being, so dissapointed with this, the shop will not get the items i want, they have assured me that the email and card are paired. NOT VERY HELPFUL.

9 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Thank you for your review.

We are sorry to understand that you are experiencing issues with placing an order online using your membership. So our team can investigate this further for you, we have reached out to you via Trustpilot to request your contact details so we can look into this.

We look forward to your reply.

Kind regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Tent poles

We went in today to get some tent poles fixed and we were served by David C. He was very helpful and went above and beyond to help us out. Great customer service and very knowledgeable about the products on the shop floor. David is a credit to the store! Thanks mate!

8 de julho de 2026
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logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Served by May and Suzie

Served by May and Suzie, extremely good customer service. Thank you from Australia

8 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Top class service from Ciaran and colleagues at Clydebank Branch🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🏃‍♂️👏

I went to Clydebank branch to pick up a water proof Jacket and trousers. The staff were very knowledgeable and helpful. At checkout I had a " love2shop" voucher, but was unable to activate it.
Ciaran on check out checked my phone and found I had'nt logged into the vouchers security set up. He talked me through it, and I was able to make my purchases.
Ciaran, as well as all the staff on the shop floor were top class and could'nt do enough to help me.
10 out of 10 from me! Well done guys and girls!🎊👏👏👏👏🏴󠁧󠁢󠁳󠁣󠁴󠁿🏃‍♂️

7 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I don't normally leave reviews

I don't normally leave reviews, but the service I received from Laurence at GO Outdoors today absolutely deserved one.

I came in looking for hiking trainers that were water-resistant, breathable, and had really good grip. Laurence listened carefully to what I needed, talked me through the different options, and never once made me feel like he was trying to rush me into a sale.

What really stood out was that after I'd tried on one pair, he took the initiative to bring over two more pairs that he thought would suit my needs even better. He wasn't asked to do that—he simply wanted to make sure I left with the right boots. One of those pairs turned out to be exactly what I was looking for, and I'm genuinely delighted with them.

Laurence was knowledgeable, patient, approachable, and clearly takes real pride in helping customers. It's becoming increasingly rare to receive service that feels so personal and genuine, and he made the whole experience enjoyable from start to finish.

People like Laurence are the reason customers come back. He's a real credit to GO Outdoors, and I sincerely hope his hard work and attitude are recognised because employees like him make a lasting impression.

Thank you again, Laurence. You turned what could have been a straightforward shopping trip into an excellent customer experience.

7 de julho de 2026
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logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I had a fantastic experience at GO…

I had a fantastic experience at GO OUTDOORS Clydebank when purchasing a roof tent. Chris was absolutely excellent from start to finish. He was friendly, knowledgeable and took time to check the roof tent was fitted safely. I would highly recommend GO OUTDOORS for anyone looking for quality gear and outstanding service.

26 de junho de 2026
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logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Chloe was absolutely brilliant she is…

Chloe was absolutely brilliant she is such a cheery person the only person in here serving with a smile .

4 de julho de 2026
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logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great customer service from May on the…

Great customer service from May on the Till and Suzie who helped my daughter with a pair of walking boots.

1 de julho de 2026
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logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Tent pole broke on 1st usage and Chris…

Tent pole broke on 1st usage and Chris fixed it for us .

27 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service from Chris

Excellent service from Chris. Went above and beyond to help us find what we needed. Would never have managed without his knowledge and assistance

30 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Chris

Chris , (the store manager I think) was very helpful & accommodating. Super choice fun stuff to buy. I’ll be back

30 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Outstanding customer service

Outstanding customer service by bike technician Ross C, great advice to help with my problem. I definitely recommend these superior products in store and trust them to do the job they are bought for.

28 de junho de 2026
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logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Really helpful and friendly service

Ross C and Chris R were really helpful sorting out a broken tent pole for me today. Great friendly 5* service!

27 de junho de 2026
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logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Fantastic place for tent spares.

I was in Go outdoors for barbeque spares but asked in the camping department about a spare part for my Vango spirit tent which I had not been able to get anywhere. Spoke to Chris who was very knowlegable and understood exactly what I needed and was able to find the correct part. Very pleased that the tent is now back in action. Unusual these days to get such good service.

27 de junho de 2026
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logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Thank you Chris and Suzie for your help

26 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Hiking boots

I was shopping for new walking boots and Laurence was very helpful and patient. He was knowledgeable and as an experienced walker himself I trusted his opinion. Thank you Laurence

18 de junho de 2026
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logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent place to shop

Excellent choice of clothes and other outdoor items. Very helpful staff, especially Susan who found what I wanted when I couldn't. Great value for money. Can't praise the shop and staff enough. Will be back soon for some more good bargains

25 de junho de 2026
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logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Just a really great experience

Susan in Go Outdoors Clydebank was amazing! Had come in to pick up an online order and other bits before heading out on the West Highland Way and she was amazing at both giving me some tips, helping me with my order and just being really friendly! Could not recommend more!

25 de junho de 2026
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logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas
logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Tent choices

I was a bit undecided about which tent to buy. Chris P was great. Obviously knew his stuff and pointed me in the right direction. Great advice and one new tent purchased.

23 de junho de 2026
Opinião espontânea
logótipo da GO Outdoors - Clydebank

Resposta da GO Outdoors - Clydebank

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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