Staff all obliging and helpful; l was collecting an order id made online, also looking at and buying items in store. So it was a number of different ways staff were helping me, and staff in different... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I needed to upgrade my winter coat, ready for the change in season. I visited the store on Friday & lovely Lauren immediately came forward to see if she could help me. She sought my budget & aske... Ver mais
A empresa respondeu
After the Click and Collect service twice cancelled my order even though plenty of stock was showing on their customer services system, I rang Go Outdoors Leeds and spoke to Amy, who confirmed they ha... Ver mais
A empresa respondeu
I attended Leeds York road shop. I haven’t been for a couple of years what has gone from a well run shop is now abysmal. Customer service zero. I won’t be using that premises anymore I would close it... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Leeds
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
York Road, LS9 9AA, Leeds, Reino Unido
- 01135 325903
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Replacement sandals
The sandals were just as expected, arrived within a couple of days & am really pleased with the quality.
27 de julho de 2026
Resposta da GO Outdoors - Leeds
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Overall great experience
Overall great experience! Mike in particular provided us with so much knowledge when looking for walking boots. Excellent service.
3 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Jimmy is the man to go to people
Jimmy is the man to go to people, we came get a tent for our muslim peace walk for humanity & he has shown that humanity is better when we worked togehter, as we are from newcastle (Gordies), i would like to say thank you & Go on Jimmy son, waye aye.
2 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Thank you jimmy and colleagues for your…
Thank you jimmy and colleagues for your excellent service, I truly appreciate the level of effort and respect you showed us today, we had a beautiful experience buying our tents and accessories for our peace walk we are taking part in
2 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Jimmy and his colleagues was a top man…
Jimmy and his colleagues was a top man when we went to buy our tent for our peace walk, he showed lots of respect and we loved him. Thanks jimmy!
2 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Lewis helped us get the right shoes for…
Lewis helped us get the right shoes for my 5 year old. Made it more pleasant to shop.
1 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Very knowledgeable staff
I don't usually write a review but Lewis was fantastic today when I came into store looking for walking boots. His knowledge was second to none. I took his advise and bought the mammut boots. Thrilled with them.
31 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Lewis was amazing I’m doing three peaks…
Lewis was amazing I’m doing three peaks and he was super helpful getting me my shoes last minute
31 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Lewis was very helpful and friendly
Lewis was very helpful and friendly. We felt welcome as soon as we had entered the store. My husband needed some hiking boots, pretty much ASAP for a hike on Sunday! Lewis recommend some decent hiking boots and we are very happy with his excellent customer service. Thank you.
30 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Thanks Matt for your expertise!
Thanks Matt for your great expertise and helping out to choose the best hiking shoes for Iceland! I had best experience wearing them! Thank you!!
20 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great experience
Great experience! Lewis served us and he was really friendly! Had lots of knowledge and gave good recommendations!
29 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great place to shop
I was served by Lewis, top man who really looked after us. Would definitely recommend going outdoors again.
29 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Fab knowledge and advice from Mike
Had a really good experience with Mike, he was very knowledgeable about walking boots and gave me some really helpful information and advice
27 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Amazing Customer Service
Give Rhiann a raise for having to deal with incompetent customers (i.e me)
We had numerous issues with payment (our problem) not go outdoors. Spend around 30 mins trying to resolve them and thankfully we did. Rhiann remained patient and sympathetic to the situation. Not once made to feel like a burden.
Rhiann is a superstar and made our first experience with Go Outdoors a super one - credit to your organisation.
27 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Really useful trip to Go Outdoors…
Really useful trip to Go Outdoors yesterday. Lewis helped my friend and I figure out which walking boots suited our needs! He was incredibly helpful and knowledgable, thanks so much again for your help! 2 happy customers
26 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I had a great experience at GO Outdoors…
I had a great experience at GO Outdoors Leeds today. Rhiann was professional, friendly, and provided top-notch customer service.
26 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Helpful employee
Liam was very helpful and knowledgeable. He made my shopping experience much easier, his product knowledge really helped me pick out the right sleeping bag for what I need. Thank you Liam!
26 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Lucy always had a smile on her face and…
Lucy always had a smile on her face and was a great help today for me and my friend
26 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Staff member Mark at the Leeds centre…
Staff member Mark at the Leeds centre was extremely helpful with me when choosing the right hiking boots and gave me so much advice on my upcoming trip to Scotland
23 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
A very pleasant experience with friendly staff!
The store was very clean and tidy! Lucy was very helpful when recommending walking boots and coats that would be appropriate for our needs and Kacey was very friendly and polite on the till :)
21 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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