Staff all obliging and helpful; l was collecting an order id made online, also looking at and buying items in store. So it was a number of different ways staff were helping me, and staff in different... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I needed to upgrade my winter coat, ready for the change in season. I visited the store on Friday & lovely Lauren immediately came forward to see if she could help me. She sought my budget & aske... Ver mais
A empresa respondeu
After the Click and Collect service twice cancelled my order even though plenty of stock was showing on their customer services system, I rang Go Outdoors Leeds and spoke to Amy, who confirmed they ha... Ver mais
A empresa respondeu
I attended Leeds York road shop. I haven’t been for a couple of years what has gone from a well run shop is now abysmal. Customer service zero. I won’t be using that premises anymore I would close it... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Leeds
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
York Road, LS9 9AA, Leeds, Reino Unido
- 01135 325903
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mike was brilliant very helpful what we…
Mike was brilliant very helpful what we wanted was not on display so he went in the stock room and found exactly what we were looking for at a price we couldn't believe.
Thanks Mike
19 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Leeds store
Went to the store recently and was served by Amy, she was very helpful and managed to save us £31 by getting us to join their loyalty scheme which is only £5 for the year
17 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Leeds
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful staff
Lewis was really helpful. He was knowledgeable and friendly. He listened to what I needed and made suitable suggestions.
6 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very good
Very good. Simple to click and collect, staff amazing and very quick and bonus as I can collect stuff when I need to go to leisure lakes for bike stuff
24 de junho de 2026
Resposta da GO Outdoors - Leeds
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Sam, Gemma and Lewis
Sam, Gemma and Lewis helped prepare with for my first hike and it was amazing! Sam used his initiative to help me without asking, Gemma was spot on about the shoes I needed and Lewis ensured I knew all the technical bit about my bag choice.
Thank you all, great service and knowledge
22 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Magnificent knowledge and service
I recently visited Go Outdoors on York road Leeds and was assisted by a brilliant sales associate Sarah Wise. She was super knowledgeable and helpful enabling us to make a well informed purchase decision. Will definitely be back again and cannot recommend Sarah enough.
22 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GoOutdoors is an amazing place to an…
GoOutdoors is an amazing place to buy an outdoor equipment - quality stuff, friendly and competent staff and I would like to express kind regards to Kacey, who was absolutely amazing!
22 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Gil very helpful person if u have…
Gil is a very helpful person if u have any questions he will answer them for u brilliant customer service and very kind and friendly towards us from Callum and Lee
21 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
I usually purchase equipment for my…
I usually purchase equipment for my children's scouts camps, most of the time I'm just wandering around clueless with a kit list and end up asking for help and I always manage to find a staff member in no time and they are always super kind and help me with tonnes of advice that I'm forever grateful for. Special thanks to Lewis for patiently answering all my ridiculous questions!
12 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I went to the store recently to…buy walking boots for DofE
I went to the store recently to purchase some walking boots for my DofE expedition. I was struggling to find a good pair of shoes, and Mike was incredibly helpful in finding the right shoes. He was very polite, friendly, and knowledgeable, alongside providing great advice for the proper fitting of the shoes, and explaining the components of a good walking boot. Eventually I left with a very comfortable pair of shoes. Thank you Mike!
18 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Lewis was very helpful with my visit to…
Lewis was very helpful with my visit to store today to buy a pair of shoes. Thanks again
19 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Lewis was friendly and helpful
Lewis was friendly and helpful. He was able to recommend a walking boot for my specific requirements. Many thanks.
18 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Ask for Luke for anything Fishing 🎣
Luke helped us choose my 11 year old nephews first fishing rod and reel. Extremely helpful, knowledgeable and brilliant at explaining and demonstrating everything to him.
13 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I had an issue with my walking boots…
I had an issue with my walking boots that I’d had for a few months . Amy was very helpful and knowledgable and the boots were replaced with new ones.
8 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Jimmy helped me send my parcel with…
Jimmy helped me send my parcel with evri, thank you
17 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
gill was extremely helpful and gave…
gill was extremely helpful and gave good advice for everything i needed
17 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Matt gave me fantastic service this…
Matt gave me fantastic service this morning. Smooth operator
16 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Lucy!
Lucy was especially helpful in explaining the benefits of each coat, helping to decide which one would be most suitable for my trip!
14 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Kacey was really helpful!
13 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Leeds
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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