Good customer service, Assistant helped with heavy item, Purchase in store was more expensive than advertised on the website but chaser lowered the total after being informed. Should have to ask... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great range of products, really well set out, large shop and easy to navigate. Staff were extremely helpful and friendly. Francis, in particularly, could not have been more helpful. Went out of his wa... Ver mais
A empresa respondeu
Visit daybrook store for some fishing tips and equipment member of staff was really knowledgeable and even recommended places to visit. Pointed out right equipment I needed and gave good advice
A empresa respondeu
Went to the store for some climbing equipment was greeted at the door by Elena and Hannah, very welcoming. The range is impressive, was served by the store manager I believe his name was Ross?... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Nottingham
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, Reino Unido
- 01156 977365
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Was served by abby in footwear
Was served by abby in footwear. Excellent customer service , very helpful with helping me choose the correct footwear for my trip.
29 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great store
Great store, really helpful staff. Didn't get the name of the guy who helped with my shoes but he gave some great advice and was super helpful.
30 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Kyme was helpful.
9 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Nottingham
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Maria was super helpful giving us…
Maria was super helpful giving us advice around what equipment would be best for our needs. She was polite and friendly and made the experience really positive in store.
19 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Prices and updates also that you give…
Prices and updates also that you give extra discount on blue light forces card ect it means a lot to the people concerned .
Many thanks
4 de março de 2026
Resposta da GO Outdoors - Nottingham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Maria was very helpfull and…
Maria was very helpfull and knowledgable, i'm looking forward to many happy miles in my new boots
17 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Maria was very helpful i
Maria was very helpful in selecting the desired footware.
Very pleased with the outcome
18 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Maria was extremely helpful
Maria was extremely helpful when my husband was buying walking shoes.
Great products too.
9 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Amazing patient Maria
Went to Go Out doors today with my wife & Grandson who has CP. the wonderful Maria assisted greatly with patience & kindness to assist my Grandson with choosing & trying on a pair of walking boots he needed for a school trip.
The store is well stocked, great sale items , lots of variety & very helpful staff. Both Dan & Francis were also very accommodating. Fab store , great staff , amazing choice & affordable prices.
16 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Good customer service from Abby!
Good customer service from Abby!
15 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Served by Maria for my 8 year old son’s…
Served by Maria for my 8 year old son’s new PE trainers (he likes them sturdy!) She was so helpful and kind and really ensured they fitted him properly. Thank you.
9 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
After being let down by an online order…
After being let down by an online order I went to the Nottingham store. Dan & Angela were great, Dan listened, understood and solved my problem in minutes. Excellent service
13 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Great customer service today from all staff especially Jez top bloke, Appreciate the help pal👍
12 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Served by Maria looking for walking…
Served by Maria looking for walking boots for my adult son who has special needs. She has served us several times in the past also and has an excellent way of talking with my son - she even remembered he'd won a bronze at the special Olympics few years ago. He walked out with a new pair of boots very happy thank you.
12 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
New walking shoes …
Well I came into the store to return some walking shoes I had to buy online which were a little small.The staff sorted everything out the refund for the shoes I brought in and the new ones. The staff members I’ve had dealing with have always been first class.
4 de março de 2026
Resposta da GO Outdoors - Nottingham
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great coat poor service
Cost excellent. Still not received my card and despite numerous calls to customer services had to pay another £5 membership to be able to get members discount. Go outdoors replied, “if I want to discuss please get in touch”. How about checking my details and refunding £5 instead of expecting the customer to do all the chasing!
19 de fevereiro de 2026
Resposta da GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great experience
Liam was very knowledgeable an helped me with all my questions about the differences between all the tents and Lee helped me get all my stuff down to the till very helpful and strong would recommend highly
5 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
go outdoors
nice and clean
good selection
down side could not find any visible staff for help
16 de fevereiro de 2026
Resposta da GO Outdoors - Nottingham
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Maria was very knowledgable and gave…
Maria was very knowledgable and gave great advice
22 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.