Good customer service, Assistant helped with heavy item, Purchase in store was more expensive than advertised on the website but chaser lowered the total after being informed. Should have to ask... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great range of products, really well set out, large shop and easy to navigate. Staff were extremely helpful and friendly. Francis, in particularly, could not have been more helpful. Went out of his wa... Ver mais
A empresa respondeu
Visit daybrook store for some fishing tips and equipment member of staff was really knowledgeable and even recommended places to visit. Pointed out right equipment I needed and gave good advice
A empresa respondeu
Went to the store for some climbing equipment was greeted at the door by Elena and Hannah, very welcoming. The range is impressive, was served by the store manager I believe his name was Ross?... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Nottingham
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, Reino Unido
- 01156 977365
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Maria was extremely helpful
Maria was extremely helpful, and very patient with me. She helped me try on lots of hiking shoes for my 'special' feet. Wonderful customer service, thank you
27 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
The store is always clean & tidy & well…
The store is always clean & tidy & well laid out. I found the items I wanted fairly quickly & they had my sizes as well. The assistant who served me was very good & she was also able to replace my membership card which I had mislaid
21 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Thanks for the 4 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
More than happy with my Peter Storm…
More than happy with my Peter Storm jacket.will last me
7 de abril de 2026
Resposta da GO Outdoors - Nottingham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Rowan was amazing
We were served by Rowan who was a delightful girl and extremely helpful. She was very patient with us the whole time and was genuine and knowledgeable with all of her recommendations. It was a very enjoyable experience thanks to her
18 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff, Alex and Rowan were great at helping pick out shoes and Hannah on tills was dead friendly. No complaints, nice easy atmosphere
16 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
We were served with a big smile by Megan!
We were served with a big smile by Megan!
She was kind and was able to answer our questions. My walking boots are great and it meant I could walk up Mam Tor the following day 🤩. Thank you
29 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Nottingham
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Everything Took longer than it needed to.
Firstly Online purchases failed, went in store for help, but they tried and were unable to get my account and the website to work. Had to contact customer services to sort out swapping my email over to a new system. Didn’t receive an email stating my click and collect had arrived in store. Had to ring and enquire. Then the in-store electronics were not working, hence quite a delayed whilst waiting to take the package away.
5 de abril de 2026
Resposta da GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
outstanding customer service
First, I would like to thank Maria for her outstanding customer service. She did not hurry us or point us to one product; she gave helpful advance on boot fitments and even after all these years showed us several different ways to tie boots, we had not seen prior!! Such service nowadays is rare. Happy with products and the store as always was spotless and well laid out.
10 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good customer service.
9 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Maria was really helpful
Maria was really helpful, great service!
9 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Buying walking boots for daughters DoE
Buying walking boots for daughters DoE. I had no clue where to start. Maria in the Arnold, Nottingham store was so helpful. With advice and guidance. Highly recommend
10 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Never sent updates on items
I phoned up and never got told where my order was .Never got an email to say my order was ready to collect has to ring again then only to be told that I can't have my membership card by a man at the tills
28 de março de 2026
Resposta da GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Happy with the service.
29 de março de 2026
Resposta da GO Outdoors - Nottingham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff and advised me on…
Very helpful staff and advised me on the best coat. Special thanks to a young lady called Emma who was very patient with me.
3 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Visited the store last week to purchase…
Visited the store last week to purchase a rucksack for our Camino walk in June. I was assisted by Alex , who was super helpful and shared and advised me on tips for our walk along with guiding me how to choose the right rucksak for my needs. A very pleasant experience.
25 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
The team members ,Lee and Rowan were good help and their attitude towards us was kind and caring
The team members were great use and help towards my DofE and helping us find the correct and available supplies
3 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Thank you for leaving us a 4 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Served by very courteous and helpful…
Served by very courteous and helpful staff (Elena and Kyme). Two of our purchases we found were cheaper elsewhere and the staff price matched these items for us. We found what we were looking for and were pleased with the service we received.
31 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Helpful service from Kyme and Marva at…
Helpful service from Kyme and Marva at notts store today , buying Scarpa boots.
31 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Was served by Maria
Was served by Maria, she was kind, patient and knowledgeable. Super service - Thankyou
30 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Nottingham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
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