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GO Outdoors - Solihull (Express) Opiniões 

257
•
TrustScore: 5 em 5

4,9

Loja de artigos para acampamento
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38-40 Mill Lane, B91 3DA Solihull, GB

•
0121 227 8176

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The store is unfortunately closing which will be a sad loss as the next nearest stores are not a quick trip. I was served by John who is an asset to the company. Despite wandering in just before clo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Such a shame the shop is closing. Still, we made good use of the closing down discount! Staff were extremely helpful :-) Definitely worth a visit if you can before they close.

A empresa respondeu

Classificada 5 em 5 estrelas

I was served by John who impressed me with his knowledge and care during my visit. Also pointed out a great deal on a coat (and the fact you can attach a fleece to the inside).

A empresa respondeu

Classificada 5 em 5 estrelas

Katt was so friendly and helpful, really accommodating of our needs, looked up other local options on other products nearby and was knowledgeable about what was in store. Our only sadness is that the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Solihull (Express)

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

257 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(257)

36 823 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

USED CLICK & COLLECT AT GO EXPRESS…

USED CLICK & COLLECT AT GO EXPRESS SOLIHULL TO FIND STORE WAS CLOSED AT 3.30PM ON TWO CONSECUTIVE DAYS WHEN IT SHOULD BE OPEN TO 5.30PM. FINALLY MANAGED TO PICK UP ON 3RD ATTEMPT

25 de março de 2025
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

The staff are friendly helpful and…

The staff are friendly helpful and professional.

24 de março de 2025
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service give with a smile.

Excellent service give with a smile.

14 de março de 2025
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service for scouts and…

Excellent service for scouts and leaders alike. Thank you

8 de março de 2025
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Coat

Went in looking for a new waterproof jacket and was assisted in my quest by a lovely lady who was very helpful and informative and extremely pleasant. She helped me find a suitable jacket and after explaining the memnbership thing I was happy to sign up. The jacket is comfortable, looks pretty good and has so far done its job of waterproofing me admirably. Excellent value too!

1 de março de 2025
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Brilliant staff

Brilliant staff, extremely pleasant and helpful. Will definitely be back.

1 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great service today and a couple of…

Great service today and a couple of bargains at the same time. What’s not to like 👍

24 de fevereiro de 2025
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great customer service

Extremely helpful service from Ed. Took time to explain all the different options for buying a coat and waterproof for my son's hike, really useful advice and wouldn't hesitate to recommend the store.

9 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Katt!

For one thing it was great to find a knowledgeable assistant in a store - and Katt’s advice ensured that I came away with walking boots that were the best possible for comfort.

30 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Invaluable Advice

Purchased some wet weather gear today and Bruce assisted us in making a decision. He was not in your face but offered his valuable experience.
Should we require any other products we wouldn't hesitate in returning, thank you Bruce.

3 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thanks to Kat for the help selecting…

Thanks to Kat for the help selecting winter walking/commuting shoes.

30 de dezembro de 2024
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Helpful staff

Staff were helpful and gave advice on products

3 de dezembro de 2024
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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