I called in to go outdoors this afternoon to get a replacement pair of over trousers, I spoke to Amelia. who was extremely knowledgable and helpful, accredited to go outdoors training and staff morale... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Lilly was so helpful, knew her stock, asked the right questions to get what I wanted. She also had a happy smiley friendly personality. Would definitely recommend people to ask for her to help. The... Ver mais
A empresa respondeu
Friendly and helpful staff. Been shopping here for years and spent a fair few pretty penny, our sons also shop here. Jess was polite and respectful today on the till. We’ll keep coming bac... Ver mais
A empresa respondeu
Liv on footwear was super helpful. I was looking for a new pair of hiking boots and needed to try on quite a few different pairs (sorry Liv!) but she was super helpful and I ended up finding a great p... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Warrington
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Wilson Patten Street, WA1 1PS, Warrington, Reino Unido
- 01925 906755
4,6
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always a good experience and staff are…
Always a good experience and staff are always helpful
25 de julho de 2026
Resposta da GO Outdoors - Warrington
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Exchange & refund
Needed to go back for two things after a visit previous day. Bought a camping chair, one of the arms was faulty, no problem exchanged it. Other thing I queried was the previous day I purchased a man’s jacket, only when I got home and checked my receipt id been charged £60 instead of the £49 sale price of the jacket, was served today by a lovely, polite and helpful lady named Sue, she sorted the chair exchange and the £11 refund id been accidentally overcharged. Many thanks
30 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Sue went above and beyond to help us…
Sue went above and beyond to help us find the perfect tent for me and my partner. The tent we bought is amazing. Trying it out this weekend.
23 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Assistant really supportive with…
Assistant really supportive with finding correct sized climbing shoes for granddaughter
23 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great product at a great price
Great product at a great price, friendly and courteous staff 👍
15 de julho de 2026
Resposta da GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Good product - great price (price match)
I found exactly what I was looking for. I asked a member of staff about their price match. I was advised that it should be honoured. Check at the till. I did. Jess (who served me at the checkout) was very helpful. Jess confirmed the price match. I was very pleased with my purchase (I bought some other items too) and the customer service. Thanks a lot. I'll be back.
22 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great service today by Charlotte
Great service today by Charlotte. Really courteous and helpful. Brilliant price for the items bought.
21 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Amazing store as always and sue at the…
Amazing store as always and sue at the til was extremely friendly..
21 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great prices
Great prices with a massive range of products.
Very helpful and friendly staff.
20 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Absolutely love this store
Absolutely love this store
Been back three times in the last couple of months to get camping stuff
Ethan has helped on every occasion, really knowledgeable and helpful resulting in us getting some great buys and why we return
A great member of staff and asset to the store
Thanks so much
19 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We had a great experience today
We had a great experience today, thanks to Charlotte. She was so welcoming, friendly and really helpful. She even gave our dog Arlo a treat which he absolutely loved! Excellent customer service! Thank you Charlotte!
18 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Nice layout
Nice layout, helpful staff (especially Sue), found what I wanted, welcoming atmosphere, good prices
16 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Sadistic marketing
The store has big prices displayed. When you get to the till, you realise you have been duped and that those prices are for members only. Now at the till feeling pressure, you pay £45 for a pair of £20 shorts. Now I feel like I have been robbed and will not return.
16 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
We are sorry that it was not made adequately clear that the discounted prices displayed in store were for our members.
For a small charge our members receive discounted prices as well as first access to new products and brands. They can also use our price match service.
We do hope that you will visit GO Outdoors again in the future and consider becoming a member to take advantage of these benefits.
Kind regards,
GO Outdoors Customer Care Team
Charlotte was very helpful
Charlotte was very helpful, and provided excellent service.
14 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service from Liv who…
Excellent customer service from Liv who helped me find a pair of walking shoes. I very difficult task for me having had many operations on my feet. Liv made the shopping trip a positive experience. Thank you Liv.
20 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Polite Staff
The staff were very polite despite my accidental knockage of the display. Tom and Ethan quickly and professionally dealt with the situation then guided me to my preferred destination.
11 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thanks for the great review.
Hopefully this 4 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
All staff very helpful and polite
3 de julho de 2026
Resposta da GO Outdoors - Warrington
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
The staff were very helpful
The staff were very helpful. Thank you Donna!
6 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Travelled from Stoke to purchase a tent…
Travelled from Stoke to purchase a tent bundle. I phoned beforehand to check stock levels and Donna put the bundle aside for me. Charlotte served me at the till and was very helpful.
7 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Trailer Wheels Refund
Purchased 2 new wheels for my trailer in the Wigan branch in May, only just got round to fitting them on the 5th of July to discover they were the wrong stud pattern. Avaina in the Warrington branch was really helpfull in tracking my purchase down using the members system and quickly refunded me. I found the correct size in the store and purchased them. All in all, sorted in 15 minutes.
5 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Warrington
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
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