Barry -Store Manager Warrington 100% customer service Barry helped us find our ideal Tent and other items we were looking for. We’ve even been back since to purchase other items and was greeted b... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Barry -Store Manager Warrington 100% customer service Barry helped us find our ideal Tent and other items we were looking for. We’ve even been back since to purchase other items and was greeted b... Ver mais
A empresa respondeu
I was made up the fact that I could order membership, and automatically the discount was without receiving my membership card yet. Happy the items online and there were all available for the AM next d... Ver mais
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I ordered, through click and collect, a cool box and 2 packs of ice blocks. They were out of stock of the cool box but carried on with the rest of the order without the option of cancelling the ful... Ver mais
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Needed to go back for two things after a visit previous day. Bought a camping chair, one of the arms was faulty, no problem exchanged it. Other thing I queried was the previous day I purchased a man’s... Ver mais
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Escrito pela empresa
Escrito pela empresa

Wilson Patten Street, WA1 1PS, Warrington, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful customer service very polite sue was lovely and so were the other ladies in store 😀

Resposta da GO Outdoors - Warrington
Sue on the till was helpful and friendly. She took care of my purchased items while I followed my young son on a second tour of the shop.

Resposta da GO Outdoors - Warrington
Great experience with lovely staff Charlotte and Evie went above and beyond to ensure our visit to GoOutdoors was everything it should be!
Professional, helpful staff and excellent purchases

Resposta da GO Outdoors - Warrington
Helpful staff, a well organised store, everything very easy to find. Sue, the member of staff on the till was helpful and polite, all good, helped me to get the cheapest deal I could get.

Resposta da GO Outdoors - Warrington
When asking member if staff the price of a coat I was told £39 . At the till it was £55 when I mentioned it to the same staff member she said “I said I think it’s £39 “ if she didn’t know for sure shouldn’t that be the point she finds out for definite as she was only stood around when asked .

Resposta da GO Outdoors - Warrington
Recently went into the Warrington store with a puncture to my rear bicycle tyre. Jake and Donna did a brilliant job in repairing it - and all for free. Thank you to them both. I was facing a lengthy walk home otherwise!

Resposta da GO Outdoors - Warrington
A massive thank you to Sue for sorting out an issue with a problem walking boot and exchanging the item really easily.

Resposta da GO Outdoors - Warrington
Returned some boots that had developed a leak.. No issues sue at the Warrington store delt with it very quickly and efficiently.. New boots issued.. Thanks sue

Resposta da GO Outdoors - Warrington
Fantastic service from Liv today. She dealt with my query quickly and efficiently. I had a faulty item which I had ordered online, Liv sorted a refund and replacement. Thank you Liv.

Resposta da GO Outdoors - Warrington
Nice place too shop, staff are very attentive especially Amelia who served us! She was patient, and explained everything too us, as we’re elderly, She made us feel comftarble too ask as many questions as we wanted. Very good customer service from this young lady! Thank you

Resposta da GO Outdoors - Warrington
Staff done a great job all smiles and helped with an exchange quickly.

Resposta da GO Outdoors - Warrington
Fantastic customer service experience today. Whatever your needs pop in and ask for Jake and/or Amelia. Exceptional knowledge. Thanks again Mark

Resposta da GO Outdoors - Warrington
We visited the Warrington store today and I have to say the experience was exceptional. Jaden was an extremely polite and professional young man who promptly supported my requirements and went the extra mile to provide support. We’ll be back!

Resposta da GO Outdoors - Warrington
Jaden was extremely helpful and very patient whilst helping us

Resposta da GO Outdoors - Warrington
Sue was very helpful in finding exactly what I needed for a trip to Iceland.

Resposta da GO Outdoors - Warrington
Friendly, patient and helpful service by Louise M today -thank you!

Resposta da GO Outdoors - Warrington
I like the new layout of the Warrington Go Outdoors store, much easier to find what you are looking for and less "cluttered".
Great service form Sue, very helpful, thank you.

Resposta da GO Outdoors - Warrington
I was met by Sue and 'cheeky wink' Donna. They listened to the problem of my shoes failing after only a few months use, and within minutes were finding me another pair to replace them. Both the ladies had big smiles and great approach to customer problems. They a a credit to the company and I look forward to purchasing from this store again.

Resposta da GO Outdoors - Warrington
I called in to buy a new water bottle for the gym. Fairly spare of the moment thing. I picked a bottle off the shelf that had a display price of £10. At the till, I was informed by the staff member that the cost of the bottle was actually £16. I was then informed that there was a two-tier pricing system and that becoming a member would lower the price. I was asked if I'd like to be a member and I agreed. After the exchange of some personal details and keying in of information, the same staff member announced that my new total for the bottle was now £19. You can imagine the confusion. Apparently this staff member didn't have the basic common sense to first of all inform me that it costs £5 to become a member and secondly, to spot that it was only a small purchase and therefore not beneficial for me to spend the £5 to become a member when the discount price wouldn't offset the cost of the membership. I don't know what kind of training these people get but whatever it is, it's not sufficient. It's also worth mentioning that the discounted price of the water bottle was £14, not £10, so the item cost was mislabelled. At the time of the purchase I had a screaming 2 year old in my arms and a 4 year old who was rolling around on the floor, so I took the path of least resistance and just paid the bill. On reflection, that bothers me and I really wish I'd stood my ground.

Resposta da GO Outdoors - Warrington
Excellent selection and with really good prices.

Resposta da GO Outdoors - Warrington
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