GO Outdoors - Warrington Opiniões 

1857
TrustScore: 4.5 em 5

4,6

Wilson Patten Street, WA1 1PS Warrington, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Barry -Store Manager Warrington 100% customer service Barry helped us find our ideal Tent and other items we were looking for. We’ve even been back since to purchase other items and was greeted b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was made up the fact that I could order membership, and automatically the discount was without receiving my membership card yet. Happy the items online and there were all available for the AM next d... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I ordered, through click and collect, a cool box and 2 packs of ice blocks. They were out of stock of the cool box but carried on with the rest of the order without the option of cancelling the ful... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Needed to go back for two things after a visit previous day. Bought a camping chair, one of the arms was faulty, no problem exchanged it. Other thing I queried was the previous day I purchased a man’s... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. Loja de roupa desportiva
  3. Loja de bicicletas
  4. Clube de escalada
  5. Passeios a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Warrington

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Wilson Patten Street, WA1 1PS, Warrington, Reino Unido

  • 01925 906755

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1857)

35 496 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very helpful customer service very…

Very helpful customer service very polite sue was lovely and so were the other ladies in store 😀

18 de dezembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly Staff.

Sue on the till was helpful and friendly. She took care of my purchased items while I followed my young son on a second tour of the shop.

16 de dezembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great experience with lovely staff…

Great experience with lovely staff Charlotte and Evie went above and beyond to ensure our visit to GoOutdoors was everything it should be!
Professional, helpful staff and excellent purchases

13 de dezembro de 2025
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logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Helpful staff

Helpful staff, a well organised store, everything very easy to find. Sue, the member of staff on the till was helpful and polite, all good, helped me to get the cheapest deal I could get.

11 de dezembro de 2025
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logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 1 em 5 estrelas

When asking member if staff the price…

When asking member if staff the price of a coat I was told £39 . At the till it was £55 when I mentioned it to the same staff member she said “I said I think it’s £39 “ if she didn’t know for sure shouldn’t that be the point she finds out for definite as she was only stood around when asked .

6 de dezembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Warrington store were very helpful.

Recently went into the Warrington store with a puncture to my rear bicycle tyre. Jake and Donna did a brilliant job in repairing it - and all for free. Thank you to them both. I was facing a lengthy walk home otherwise!

26 de novembro de 2025
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logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Thank you Sue

A massive thank you to Sue for sorting out an issue with a problem walking boot and exchanging the item really easily.

20 de novembro de 2025
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logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Replacement boots

Returned some boots that had developed a leak.. No issues sue at the Warrington store delt with it very quickly and efficiently.. New boots issued.. Thanks sue

18 de novembro de 2025
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logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Fantastic service from Liv today

Fantastic service from Liv today. She dealt with my query quickly and efficiently. I had a faulty item which I had ordered online, Liv sorted a refund and replacement. Thank you Liv.

17 de novembro de 2025
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logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Nice place too shop

Nice place too shop, staff are very attentive especially Amelia who served us! She was patient, and explained everything too us, as we’re elderly, She made us feel comftarble too ask as many questions as we wanted. Very good customer service from this young lady! Thank you

16 de novembro de 2025
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logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Staff done a great job all smiles and…

Staff done a great job all smiles and helped with an exchange quickly.

11 de novembro de 2025
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logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Fantastic customer service experience…

Fantastic customer service experience today. Whatever your needs pop in and ask for Jake and/or Amelia. Exceptional knowledge. Thanks again Mark

15 de novembro de 2025
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logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent customer service

We visited the Warrington store today and I have to say the experience was exceptional. Jaden was an extremely polite and professional young man who promptly supported my requirements and went the extra mile to provide support. We’ll be back!

11 de novembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Jaden was extremely helpful and very…

Jaden was extremely helpful and very patient whilst helping us

11 de novembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Helpful Staff

Sue was very helpful in finding exactly what I needed for a trip to Iceland.

4 de novembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly and Helpful

Friendly, patient and helpful service by Louise M today -thank you!

4 de novembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I like the new layout of the Warrington…

I like the new layout of the Warrington Go Outdoors store, much easier to find what you are looking for and less "cluttered".

Great service form Sue, very helpful, thank you.

3 de novembro de 2025
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logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Cheeky Wink

I was met by Sue and 'cheeky wink' Donna. They listened to the problem of my shoes failing after only a few months use, and within minutes were finding me another pair to replace them. Both the ladies had big smiles and great approach to customer problems. They a a credit to the company and I look forward to purchasing from this store again.

31 de outubro de 2025
Opinião espontânea
logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 1 em 5 estrelas

Water bottle nonsense

I called in to buy a new water bottle for the gym. Fairly spare of the moment thing. I picked a bottle off the shelf that had a display price of £10. At the till, I was informed by the staff member that the cost of the bottle was actually £16. I was then informed that there was a two-tier pricing system and that becoming a member would lower the price. I was asked if I'd like to be a member and I agreed. After the exchange of some personal details and keying in of information, the same staff member announced that my new total for the bottle was now £19. You can imagine the confusion. Apparently this staff member didn't have the basic common sense to first of all inform me that it costs £5 to become a member and secondly, to spot that it was only a small purchase and therefore not beneficial for me to spend the £5 to become a member when the discount price wouldn't offset the cost of the membership. I don't know what kind of training these people get but whatever it is, it's not sufficient. It's also worth mentioning that the discounted price of the water bottle was £14, not £10, so the item cost was mislabelled. At the time of the purchase I had a screaming 2 year old in my arms and a 4 year old who was rolling around on the floor, so I took the path of least resistance and just paid the bill. On reflection, that bothers me and I really wish I'd stood my ground.

25 de outubro de 2025
logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent selection and with really…

Excellent selection and with really good prices.

24 de outubro de 2025
logótipo da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

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