My wife and I visited the Warrington store on Sunday 25th October. The premises are clean and tidy, well laid out, and there appear to be plenty of staff on hand to assist customers. We had the pleasu... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My wife and I visited the Warrington store on Sunday 25th October. The premises are clean and tidy, well laid out, and there appear to be plenty of staff on hand to assist customers. We had the pleasu... Ver mais
A empresa respondeu
I called in to go outdoors this afternoon to get a replacement pair of over trousers, I spoke to Amelia. who was extremely knowledgable and helpful, accredited to go outdoors training and staff morale... Ver mais
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Lilly was so helpful, knew her stock, asked the right questions to get what I wanted. She also had a happy smiley friendly personality. Would definitely recommend people to ask for her to help. The... Ver mais
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I had to return a faulty item. The staff were friendly and helpful and helped me process a refund and select a replacement within a couple of minutes. Great service by a number of staff, particularly... Ver mais
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Escrito pela empresa
Escrito pela empresa

Wilson Patten Street, WA1 1PS, Warrington, Reino Unido
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Not impressed, no staff on the shop floor to assist, had to go searching which wasn't a good start, I purchased some items and also renewed my membership.
The next day I placed an order online and it wouldn't accept my membership number, just kept saying to add the membership fee to my order, so after a few phone calls it was sorted, so I ordered for collection to store.
Well !!! I waited over a week and no email to say its ready to collect, so again I had to chase the order by telephoning, only to be told the item was at the store already, just no one had informed me.
Not very impressed with the service I received and I won't be rushing back, I will try elsewhere unfortunately.

Resposta da GO Outdoors - Warrington
The young man Connor on footwear was very helpful attentive and listened to what we asked for in our boots.

Resposta da GO Outdoors - Warrington
Needed some more Grangers Wash & Repel, the store had it in stock but Grangers have changed the product & you need a tumble dryer to activate the repelent, unfortunately I don't have a tumble dryer, no problem, Sue was on hand to give some great advice & point me in the right direction, very helpfull & knowledgable lady.
Got the NIKWAX twin pack instead, I use NIKWAX cream for my leather hat's & it does such a great job, never thought of looking at their products for the TECH WASH & TX DIRECT.
Thank's Sue 👍

Resposta da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington
Cheery and helpful staff. Charlotte was particularly good as we had a wee problem at the till but she sorted it. We'll done!

Resposta da GO Outdoors - Warrington
Christopher was very helpful and informative. We had a struggle setting up the ladders on a OEX roof tent. He guided us through step by step thoroughly and very clearly. Thank you for making it so easy. Also the young girl who served us on the till ( didn’t catch her name) was lovely and polite.

Resposta da GO Outdoors - Warrington
We went in today after our tent suffered some damage due to a fault with two of the zips and wanted to see it our warranty would cover any of the repair. We spoke to Chris who could not have been more helpful and Sue who helped us at the till and we were able to leave today with a new tent and leave our old tent with them. We have shopped at go outdoors in Warrington for years and will continue to do so. Absolutely fantastic service and we could not have been more pleased. Thank you both.

Resposta da GO Outdoors - Warrington
Pleasant, helpful staff.
Amelia was friendly and very knowledgeable, she was a great help when I was choosing trekking poles.

Resposta da GO Outdoors - Warrington
Soleen helped us today, very pleasant experience thank you.

Resposta da GO Outdoors - Warrington
Jake from camping was super helpful. He brought me several pairs of footwear and when the ones my wife wanted werent available, but I found them in stock in Wigan. He called ahead to reserve them for me.
Very polite, calm and helpful.

Resposta da GO Outdoors - Warrington
Great products with really professional and helpful staff.

Resposta da GO Outdoors - Warrington
I haven’t been notified my item is in the store to collect and it’s been over a week since I ordered it. This has happened before no notification via email so I’ve had to ring and chase

Resposta da GO Outdoors - Warrington

Resposta da GO Outdoors - Warrington
Great products and excellent customer service, both in store and online.

Resposta da GO Outdoors - Warrington
Great store. Lovely items. Lovely staff.
Sue who was on the check out, was very friendly & helpful.
I’ll be back :)

Resposta da GO Outdoors - Warrington
I just wanted to leave a quick review for Soleen at the Warrington GO Outdoors store. Brilliant service from start to finish – really helpful, friendly and knowledgeable.
She took the time to help properly and made the whole experience easy. A real credit to the team.
Good luck with university as well – wishing you all the best for the future.
Dean

Resposta da GO Outdoors - Warrington
Bought a new children’s bike. Phil was great both on the phone and when collecting the bike in store.
Everything explained really well and the 6 week safety check was the same.
Great service.

Resposta da GO Outdoors - Warrington
Charlotte was absolutely fantastic!
Visited on the evening of 04/03
So helpful and friendly
Offered lots of advice and useful products. Made for such a pleasant experience as a customer
Absolute credit, knowledgeable about the products (including the new pink tents) and embodies service with a smile!

Resposta da GO Outdoors - Warrington
Visited to buy new walking trainers, special thanks to Branch Manager, Barry for his great help regarding some questions about the pricing of a pair I had chosen. Barry was really helpful, checked all the details and agreed to price match the same pair online elsewhere. I shop at this store regularly and Barry is always approachable, friendly and helpful, cheers.
Also, thank you to Sue who was helpful and friendly at the checkout, great service overall.

Resposta da GO Outdoors - Warrington
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