GreenJinn Opiniões 

Resposta da GreenJinn

31/10/2025

Hi Mary

We’re really sorry to hear about the delay and your recent experience. Please email us at support@greenjinn.com with “Trustpilot” as the subject so we can review your account and help resolve this as quickly as possible.

Regards,
The GreenJinn Team

Resposta da GreenJinn

31/10/2025

Hi,

We’re really sorry to hear about the delay and your recent experience. Please email us at support@greenjinn.com with “Trustpilot” as the subject so we can review your account and help resolve this as quickly as possible.

Regards,
The GreenJinn Team

Resposta da GreenJinn

28/10/2025

Hi Diane,
Thank you so much for your kind words and for being a regular GreenJinn user! We're delighted to hear you’re enjoying the offers and discovering new products through the app. It’s also great to know our customer service team has been able to assist you whenever needed. We truly appreciate your recommendation and continued support! 💚

Regards,
GreenJinn Team

Resposta da GreenJinn

Publicada a 28/10/2025

Hi Philip,

Thank you so much for taking the time to share your feedback! We’re glad to hear you’re enjoying the variety of offers, especially the free ones, and that you find the receipt approval and payments convenient.

We understand how frustrating it can be when some offers appear later in the day and don’t last long. Your feedback is really valuable, and we’ll look into ways to make our offers more accessible throughout the day.

We’d love to know what else we can improve to turn your experience into a 5-star one! 💚

Best,
GreenJinn Team

Resposta da GreenJinn

28/10/2025

Hi Fan,

Thanks for your feedback! We're glad you find the app easy to use and enjoy the promotions. 💚

Cheers,
GreenJinn Team

Resposta da GreenJinn

28/10/2025

Hi Mark,

Wow! Over £700 back! 🎉 That’s amazing! We’re so happy to hear you’ve been enjoying the app and recommending it to your friends. Thank you for being such a loyal user and for sharing the love! 💚

Cheers,
GreenJinn Team

Resposta da GreenJinn

28/10/2025

Hi Riya,

Thank you for your kind words! We’re glad you’re enjoying the app, the offers, and the quick payback. We’ll keep working to make your experience even better!

Regards,
GreenJinn Team

Resposta da GreenJinn

28/10/2025

Hi,

Thank you for your feedback! We’re glad you find the app easy to use and full of great value. We’ll keep working to make your experience even better!

Regards,
GreenJinn Team

Resposta da GreenJinn

21/10/2025

Hi,

We're really sorry to hear about the trouble with your receipt and lack of response. This isn’t the experience we want you to have.

Please resend your email with "Trust Pilot" as the subject so we can prioritise it and get this sorted quickly.

Thanks for your patience – we’ll make it right.
– GreenJinn Team

Resposta da GreenJinn

28/10/2025

Hi Arthur,

Thank you for your feedback! We’re glad to hear you found it easy and budget-friendly. We appreciate your support and hope to continue providing great value for you!

Regards,
GreenJinn Team

Resposta da GreenJinn

3/10/2025

Hi Michael,

Thanks so much! We're glad you're enjoying the offers. There's plenty more to come! 😊

Cheers,
Monique

Resposta da GreenJinn

3/10/2025

Hi,

Thanks so much for the great feedback! We love that you're getting cashback on your everyday purchases. That’s exactly what we’re here for. 😊 If there’s anything we can do to turn your experience into a 5-star one, we’d love to hear your thoughts!

Regards,
Monique

Resposta da GreenJinn

26/09/2025

Hi Mr Geoffrey,

Thanks so much for your support! We're really glad to hear GreenJinn is part of your shopping routine and that you're enjoying the savings and free offers. Happy shopping!

Cheers,
The GreenJinn team

Resposta da GreenJinn

26/09/2025

Thank you, Gi!

We're so glad you loved the campaign and our team. It means the world to us!

Cheers,
The GreenJinn Team

Resposta da GreenJinn

23/09/2025

Hi Pauline,

Thank you so much for taking the time to share your experience with us. We're glad that you're enjoying the app!

Best,
The GreenJinn Team

Resposta da GreenJinn

23/09/2025

Hi Susan,

Thanks so much for your review. We're happy to hear you’re enjoying the fast authorisations and low payout threshold. We heard you and we'll do our best to make sure you'll enjoy more offers on the app. We’re always working to bring even more great deals your way!

Cheers!

Resposta da GreenJinn

Actualizada a 23/09/2025

Hi Stefan,

Thank you so much for your review. We're really glad to hear you're enjoying the offers and discovering new products through GreenJinn.

We always strive to provide a 5-star experience, so if there's anything we can do to improve or anything you'd like to see from us, we'd love to hear your thoughts. Please feel free to share any suggestions. Your feedback means a lot to us!

Best regards,
The GreenJinn Team

Resposta da GreenJinn

23/09/2025

Hi,

Thank you so much for the wonderful review! We're thrilled to hear you're enjoying discovering new products and taking advantage of the offers. It’s great to know our customer service team was able to quickly assist you when needed. Your kind words mean a lot to us!

Cheers!

Resposta da GreenJinn

23/09/2025

Hi,

Thank you for your kind feedback! We're glad to hear our team was able to assist you quickly and resolve the issue with your receipt. We appreciate your support!

Cheers!

Resposta da GreenJinn

9/09/2025

Hi,

Thanks for your feedback, and we're really sorry for the inconvenience. We just wanted to clarify that the cashback value is based either on the RRP or on the promotional price (in this case, Nectar price), depending on the coupon’s specific T&Cs. This means that products bought at Nectar prices are still fully eligible for cashback, and you should always receive the refund stated in the offer.

We’ve sent you a request to collect a few details so we can look into this further and assist you directly. Your experience matters to us, and we’d love the chance to help make it right.

Best regards,
Monique