GreenJinn Opiniões 

240
•
TrustScore: 3 em 5

2,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The company has not responded for almost a month to claim issues and app degradation. A search of chatgpt suggests the company is in difficulty and may wind up. Though Greenjinns lack of soc... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

My receipt got rejected and the reason that Green Jinn gave was that this receipt has been used before? This is incorrect as it had not. I tried to contact Green Jinn multiple times but got no reply b... Ver mais

Classificada 5 em 5 estrelas

Great offers and lots of new products to try free.Very friendly customer service who will resolve any queries or questions you may have.

A empresa respondeu

Classificada 3 em 5 estrelas

Have used GreenJinn for years with no issues. But communication has gone downhill. Submitted an Amazon receipt for nice wines on 23rd June, sent receipts via email as requested. Claim rejected... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de cashback

Escrito pela empresa

GreenJinn is a free cashback app that helps you save money on your everyday groceries. We offer personalised cashback offers on a wide range of products from your favourite supermarkets — all you need to do is shop, snap your receipt, and get money back directly to your account. GreenJinn gives you real savings on real products, with no hidden tricks.


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

240 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(240)

68 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thoroughly recommended cashback app

Very helpful when I have a query, which is always dealt with efficiently and expeditiously. It’s great to be able to try products I wouldn’t usually think of trying - either for free or at a fraction of the retail price by giving cashback. I wouldn’t hesitate to recommend GreenJinn.

5 de setembro de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi Lesley,

Thanks so much for your feedback! We're really glad you're enjoying the savings and discovering new products. We appreciate your support!

Cheers,
Monique

Classificada 5 em 5 estrelas

Nice way of adding variety to the weekly shop

It's such a nice way of adding variety to the weekly shop. You just go onto the app and check what's on offer. I got a natural energy drink from Brite for free a couple of weeks ago, and it was great. Now I keep getting them, but I probably wouldn't have had it otherwise.

31 de agosto de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi Aarun,

Thanks for sharing! We're so happy to hear you're enjoying the variety and discovering new favourites like Brite. It's great that the app is helping make your weekly shop a bit more exciting!

Best,
Monique

Classificada 4 em 5 estrelas

Great app, but not without issues

Great app. But not without issues.

1 de setembro de 2025
logótipo da GreenJinn

Resposta da GreenJinn

Hi Natasha,

Thanks for your feedback! We're glad you’re enjoying the app overall. If you ever run into any issues, feel free to reach out, we’re always here to help and improve.

Regards,
Monique

Classificada 1 em 5 estrelas

I am addicted to this app.

I used to be the biggest fan for this app but for some reason there is someone from the staff not keen and trying hard to push me away from using GreenJinn, it started with asking to re upload almost every receipt I submit by saying not clear enough and all receipts are so clear and I took a snapshot of the all the receipts they got rejected by saying not clear and sent it to customer service 25 days ago so they can investigate further to see who is doing it… but it feels like I been put on a different list and every receipt takes 5 days then get rejected just to push me away… and today I been trying to log to my account since the afternoon and it feels like unregistered account or frozen, same msg I get when I put another email not registered with green jinn, so I asked a friend of mine who introduced me to GreenJinn to try her account on my iPad and it worked like magic
So I thought my only way to get someone’s attention is to change my feedback here

22 de agosto de 2025
logótipo da GreenJinn

Resposta da GreenJinn

Hi Murad,

Wow! That’s amazing. Thanks so much for being a loyal user over the years. We're thrilled to hear you've saved over £3,400! It’s great to know the offers have been helpful (and maybe a little addictive 😊). Here’s to even more savings ahead!

Cheers,
Monique

Classificada 5 em 5 estrelas

Great and speedy response when I had to…

Great and speedy response when I had to contact customer support.

28 de agosto de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi Sally,

Thanks so much for your kind words! We're really glad to hear you had a positive experience with our support team. We're always here to help!

Regards,
Monique

Classificada 5 em 5 estrelas

I was using this app around 2 years

I was using this app around 2 years. I though GreenJinn to tried a few products and it could be claimed the offer after you purchase. Many products you could try. Such as yougurts, crisps, vegetables or even cakes. It was very great and the app was so easy to use. Try it and experience it!!

26 de agosto de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi Mareen,

Thanks for being with us for the past two years! We're so glad you’ve enjoyed discovering new products and found the app easy to use. We really appreciate your support and recommendation!

Best,
Monique

Classificada 5 em 5 estrelas

Genuine offers & cash back

Great offers and quick payment as well!

11 de agosto de 2025
logótipo da GreenJinn

Resposta da GreenJinn

Hi Nita,

Thanks for the great feedback! We're happy to hear you’re enjoying the offers and fast payments. Glad to have you on board!

Regards,
Monique

Classificada 5 em 5 estrelas

Great App.

Great App, and so easy to use with great selection of offers, been using it for a couple of years now and always prompt payment too. Had a small problem recently which was my fault but it was sorted out by Aubrey in no time. Thanks again Aubrey

20 de agosto de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi Pear,

Thanks so much for your kind words! We're really glad to hear you've been enjoying the app and offers over the years. We'll be sure to pass your thanks on to Aubrey. Great to hear they were able to help quickly!

Best,
Monique

Classificada 5 em 5 estrelas

Amazing site with great offers

Amazing site with great offers . The team has good relationship with customers and provide solutions asap.
Happy with the Green Jinn

14 de agosto de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi,

Thanks for the lovely feedback! We're so glad you're enjoying the offers and that our team has been helpful. We're happy to have you with GreenJinn!

Regards,
Monique

Classificada 5 em 5 estrelas

been a very happy long term user of the…

been a very happy long term user of the site. Great support, and fantastic offers, always a great help in today's economic climate.

12 de agosto de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi James,

Thanks so much for your continued support! We're really glad to hear you've found value in the offers and our support team. It means a lot, especially in times like these!

Best,
GreenJinnTeam

Classificada 5 em 5 estrelas

Top tier cashback, great support

Best cashback app. I wish companies would use them more instead of that moving barcode coupon that most of the time does not work at shops.
Great to discover new products you would not buy otherwise.

14 de agosto de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi,

Thanks a lot for the great feedback! We're so glad you’re enjoying the app and discovering new products. Totally hear you on the barcode coupons - we appreciate the kind words and support!

Best,
GreenJinn Team

Classificada 5 em 5 estrelas

I've Great cashback app & fantastic support! using GreenJinn for a few…

I've been using GreenJinn for a few years now, and it's become one of my go-to apps for cashback offers. The deals are always changing and there's usually something useful each week — especially on groceries.

What really sets GreenJinn apart is their customer support. On the rare occasion something doesn't go through properly, their team is super friendly, quick to respond, and always gets the issue sorted without any hassle. It’s clear they actually care about their users.

Highly recommend if you're looking to save a bit on everyday shopping!

11 de agosto de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi,

Thanks so much for your kind words and continued support! We're really glad to hear GreenJinn has become one of your go-to apps and that our customer support has made a difference when needed. It means a lot to know you feel looked after. Thanks again for the recommendation!

Cheers,
GreenJinn Team

Classificada 5 em 5 estrelas

Excellent company

Green Jinn is a fabulous company offering cashback from various shops with a supply of goods.
Fast payers.
Highly recommend.

7 de agosto de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi Kris,

Thanks so much for the great feedback! We're glad you're enjoying the cashback and fast payouts. Really appreciate the recommendation!

Best,
GreenJinn Team

Classificada 5 em 5 estrelas

Great cashback apps and support team

I’ve been using GreenJinn for a few years and my experience has been very positive. The app is user-friendly and allows you to try new products without paying full price. Receipts are usually processed within minutes, which keeps everything smooth and hassle-free. While the selection of offers might not suit everyone and deals sometimes change unexpectedly (i.e. offers initially showing as available for a few days may drop to just a few hours, new offers are in afternoon), it’s a great way to save. Occasionally, items advertised as ‘free’ can end up costing slightly more due to higher in-store prices and sometimes products listed as available in certain shops may not be in stock or may not actually be stocked. Despite these minor drawbacks, GreenJiin is one of the best cashback apps. Last but not least, the GreenJinn support team is excellent: they respond promptly to emails and always manage to resolve issues quickly.
All in all, it’s a great app with great service. Highly recommended!

4 de agosto de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi,

Thanks so much for your thoughtful and honest review! We're really pleased to hear that you've had a positive experience with GreenJinn over the years. It's great to know you find the app user-friendly and our support team helpful.

We also really appreciate your feedback on the offer timings and availability. We're always working on ways to improve, and insights like yours help us do just that.

Thanks again for your support and recommendation. It means a lot to us!

GreenJinn Team

Classificada 5 em 5 estrelas

Impeccable Customer Service

This company has extremely good customer service - if you get in contact about an issue, they will always respond promptly with a super friendly response. Good job, Green Jinn.

31 de julho de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

HI Emma,

Thanks so much for the lovely feedback! We're really happy to hear you’ve had great experiences with our customer service. We'll be sure to pass your kind words on to the team. Thanks again for the support.

Cheers,
GreenJinn Team

Classificada 5 em 5 estrelas

Great customer service

Been using this app for years and it's brilliant for trying new and different products. Had a problem with my account which they sorted out promptly each time over a few emails offering advice how to solve the matter. Great service.

29 de julho de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi Tracey,

Thanks so much for your continued support! We're really glad to hear you've enjoyed trying new products with us and that our team was able to assist you quickly when you needed it. We truly appreciate your kind words!

Cheers,
GreenJinn Team

Classificada 5 em 5 estrelas

GreenJinn is a great app the have!

GreenJinn is a great cashback app for groceries. It runs very smoothly now and is very easy to use. There are rarely any issues but any will be dealt with efficiently by a great customer service team. I recently dealt with Alyssa who was polite, friendly, knowledgeable and showed a willingness to help. It’s so good to have the GreenJinn app. Highly recommended!

10 de julho de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi Michael,

Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear you're enjoying the GreenJinn app and finding it easy to use. It’s great to know that our efforts to provide a smooth experience and reliable customer support are making a difference. We'll be sure to pass your compliments on to Alyssa; she’ll be so pleased to hear she made a positive impact. Thanks again for your support and recommendation!

Cheers,
The GreenJinn Team

Classificada 5 em 5 estrelas

Brilliant service

I have been using green jinn for many years and have enjoyed trying products at free or cheap prices. I have also widened my horizons and tried new products which I would not otherwise have tasted. In the last week I have made a couple of slips which meant my request for refund was refused. My fault! I contacted customer support and received wonderful service, friendly, understanding and helpful. Aubrey sorted out the matter for me and I was credited the money quickly, with a reassuring message not to worry, all part of the service.
Gold star service!! Thank you.

27 de junho de 2025
Opinião espontânea
logótipo da GreenJinn

Resposta da GreenJinn

Hi Cath,

Thank you so much for your kind words and for taking the time to share your experience with GreenJinn.

We’re thrilled to hear how much you’ve enjoyed discovering new products through the app over the year. That’s exactly what we love to hear! Mistakes happen to the best of us, and we’re so glad Aubrey was able to assist you quickly and with care. We’ll be sure to pass along your lovely feedback to them - it will mean a lot!

Your continued support means the world to us. Here’s to many more exciting savings and tasty discoveries ahead!

With gratitude,
Monique

Classificada 5 em 5 estrelas

GreenJinn is by far my favourite…

GreenJinn is by far my favourite cashback app - they give very good customer service and have always resolved my problem if I ever had an issue. The app is very easy to use . The only thing I would criticise is that sometimes their deals are only available for a short period e.g. one day and I'm not always able to get to specific shop within that time period but that doesn't take away from what a great app it is!

8 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID! They're a disgraceful company.

I used GreenJinn for the first time and bought products from Waitrose online worth £10 cashback (would not have bought otherwise). I submitted my receipt with the items clearly marked and it came back unable to read receipt and to email receipt. I did so TWICE, asking for confirmation and they never bothered to get back to me. I've not got my £10 cashback and I will never use this company again.

14 de abril de 2025
Opinião espontânea

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