The company has not responded for almost a month to claim issues and app degradation. A search of chatgpt suggests the company is in difficulty and may wind up. Though Greenjinns lack of soc... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The company has not responded for almost a month to claim issues and app degradation. A search of chatgpt suggests the company is in difficulty and may wind up. Though Greenjinns lack of soc... Ver mais
A empresa respondeu
My receipt got rejected and the reason that Green Jinn gave was that this receipt has been used before? This is incorrect as it had not. I tried to contact Green Jinn multiple times but got no reply b... Ver mais
Great offers and lots of new products to try free.Very friendly customer service who will resolve any queries or questions you may have.
A empresa respondeu
Have used GreenJinn for years with no issues. But communication has gone downhill. Submitted an Amazon receipt for nice wines on 23rd June, sent receipts via email as requested. Claim rejected... Ver mais
A empresa respondeu
GreenJinn is a free cashback app that helps you save money on your everyday groceries. We offer personalised cashback offers on a wide range of products from your favourite supermarkets — all you need to do is shop, snap your receipt, and get money back directly to your account. GreenJinn gives you real savings on real products, with no hidden tricks.
London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful when I have a query, which is always dealt with efficiently and expeditiously. It’s great to be able to try products I wouldn’t usually think of trying - either for free or at a fraction of the retail price by giving cashback. I wouldn’t hesitate to recommend GreenJinn.

Resposta da GreenJinn
It's such a nice way of adding variety to the weekly shop. You just go onto the app and check what's on offer. I got a natural energy drink from Brite for free a couple of weeks ago, and it was great. Now I keep getting them, but I probably wouldn't have had it otherwise.

Resposta da GreenJinn

Resposta da GreenJinn
I used to be the biggest fan for this app but for some reason there is someone from the staff not keen and trying hard to push me away from using GreenJinn, it started with asking to re upload almost every receipt I submit by saying not clear enough and all receipts are so clear and I took a snapshot of the all the receipts they got rejected by saying not clear and sent it to customer service 25 days ago so they can investigate further to see who is doing it… but it feels like I been put on a different list and every receipt takes 5 days then get rejected just to push me away… and today I been trying to log to my account since the afternoon and it feels like unregistered account or frozen, same msg I get when I put another email not registered with green jinn, so I asked a friend of mine who introduced me to GreenJinn to try her account on my iPad and it worked like magic
So I thought my only way to get someone’s attention is to change my feedback here

Resposta da GreenJinn
Great and speedy response when I had to contact customer support.

Resposta da GreenJinn
I was using this app around 2 years. I though GreenJinn to tried a few products and it could be claimed the offer after you purchase. Many products you could try. Such as yougurts, crisps, vegetables or even cakes. It was very great and the app was so easy to use. Try it and experience it!!

Resposta da GreenJinn

Resposta da GreenJinn
Great App, and so easy to use with great selection of offers, been using it for a couple of years now and always prompt payment too. Had a small problem recently which was my fault but it was sorted out by Aubrey in no time. Thanks again Aubrey

Resposta da GreenJinn
Amazing site with great offers . The team has good relationship with customers and provide solutions asap.
Happy with the Green Jinn

Resposta da GreenJinn
been a very happy long term user of the site. Great support, and fantastic offers, always a great help in today's economic climate.

Resposta da GreenJinn
Best cashback app. I wish companies would use them more instead of that moving barcode coupon that most of the time does not work at shops.
Great to discover new products you would not buy otherwise.

Resposta da GreenJinn
I've been using GreenJinn for a few years now, and it's become one of my go-to apps for cashback offers. The deals are always changing and there's usually something useful each week — especially on groceries.
What really sets GreenJinn apart is their customer support. On the rare occasion something doesn't go through properly, their team is super friendly, quick to respond, and always gets the issue sorted without any hassle. It’s clear they actually care about their users.
Highly recommend if you're looking to save a bit on everyday shopping!

Resposta da GreenJinn
Green Jinn is a fabulous company offering cashback from various shops with a supply of goods.
Fast payers.
Highly recommend.

Resposta da GreenJinn
I’ve been using GreenJinn for a few years and my experience has been very positive. The app is user-friendly and allows you to try new products without paying full price. Receipts are usually processed within minutes, which keeps everything smooth and hassle-free. While the selection of offers might not suit everyone and deals sometimes change unexpectedly (i.e. offers initially showing as available for a few days may drop to just a few hours, new offers are in afternoon), it’s a great way to save. Occasionally, items advertised as ‘free’ can end up costing slightly more due to higher in-store prices and sometimes products listed as available in certain shops may not be in stock or may not actually be stocked. Despite these minor drawbacks, GreenJiin is one of the best cashback apps. Last but not least, the GreenJinn support team is excellent: they respond promptly to emails and always manage to resolve issues quickly.
All in all, it’s a great app with great service. Highly recommended!

Resposta da GreenJinn
This company has extremely good customer service - if you get in contact about an issue, they will always respond promptly with a super friendly response. Good job, Green Jinn.

Resposta da GreenJinn
Been using this app for years and it's brilliant for trying new and different products. Had a problem with my account which they sorted out promptly each time over a few emails offering advice how to solve the matter. Great service.

Resposta da GreenJinn
GreenJinn is a great cashback app for groceries. It runs very smoothly now and is very easy to use. There are rarely any issues but any will be dealt with efficiently by a great customer service team. I recently dealt with Alyssa who was polite, friendly, knowledgeable and showed a willingness to help. It’s so good to have the GreenJinn app. Highly recommended!

Resposta da GreenJinn
I have been using green jinn for many years and have enjoyed trying products at free or cheap prices. I have also widened my horizons and tried new products which I would not otherwise have tasted. In the last week I have made a couple of slips which meant my request for refund was refused. My fault! I contacted customer support and received wonderful service, friendly, understanding and helpful. Aubrey sorted out the matter for me and I was credited the money quickly, with a reassuring message not to worry, all part of the service.
Gold star service!! Thank you.

Resposta da GreenJinn
GreenJinn is by far my favourite cashback app - they give very good customer service and have always resolved my problem if I ever had an issue. The app is very easy to use . The only thing I would criticise is that sometimes their deals are only available for a short period e.g. one day and I'm not always able to get to specific shop within that time period but that doesn't take away from what a great app it is!
I used GreenJinn for the first time and bought products from Waitrose online worth £10 cashback (would not have bought otherwise). I submitted my receipt with the items clearly marked and it came back unable to read receipt and to email receipt. I did so TWICE, asking for confirmation and they never bothered to get back to me. I've not got my £10 cashback and I will never use this company again.
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