The Handy Squad Opiniões 316

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bushek was great, efficient and progressional and carried out all the tasks I needed. Very satisfied with job and would recommend!

Classificada 5 em 5 estrelas

We had a fairly complex carpentry job that involved splittig a large teakwood bookcase into two parts. Handy Squad's carpenter, Jacek Kedziora, provided an excellent solution whereby the bookcase can... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Superb service from The Handy Squad. They responded very quickly to our request (much faster than anyone else we asked for a quote) and were able to book our appointment at short notice. Huu cam... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had several spots throughout the house that needed plaster repairs and painting. They sent Joseph who was diligent and professional. All the spots look great. Unless you knew exactly where to look... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Faz-tudo
  2. Carpinteiro
  3. Electricista
  4. Pintor
  5. Canalizador
  6. Fornecedor de pisos de madeira e laminados

Informação fornecida por diversas fontes externas

The Handy Squad is the premier Handyman Service in London. We have been helping Londoners with their home and office repairs since 2005. Our regular hours are 8am to 6pm on weekdays, but we can also come out to you earlier in the morning, later in the evening and at the weekends. Our handymen are multi-skilled, punctual, polite, carry I.D. and will always leave your property tidy. Our services include plumbing, electrics, painting & decorating, carpentry, bespoke joinery, jetwashing, flat pack assembly and much more. If you are looking for the best handyman service London has to offer then look no further than The Handy Squad.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

316 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

My first use of Handy Squad and the…

My first use of Handy Squad and the whole process was excellent. Very helpful people to deal with the booking and then a young handyman called Andre. The work was simple ( clearing our gutters and bleeding radiators ) but done cheerfully and nice and neat and tidy throughout.

29 de outubro de 2024
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Resposta da The Handy Squad

Dear Tom,
Thank you very much for writing this kind review about Andre and indeed the bookings team. We are delighted to hear that you were pleased with our service and hope that you will think of us when you next need some work done at your property.
Best wishes,
The Handy Squad team

Classificada 5 em 5 estrelas

Excellent carpentry work by Jacek Kedziora

We had a fairly complex carpentry job that involved splittig a large teakwood bookcase into two parts. Handy Squad's carpenter, Jacek Kedziora, provided an excellent solution whereby the bookcase can now work either as two separate parts or as a single unit. He worked quickly with efficiency and skill. I strongly recommend him for similar challenges.

25 de outubro de 2024
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Resposta da The Handy Squad

Dear Malini,
Thank you very much for this kind post about Jacek and his carpentry abilities. We are all about fixing and improving but also relish a challenge to come up with something imaginative. It is great to know that you were pleased with the service you received from us and hope that you will consider using us again in the future as and when you need our help.
Best wishes,
The Handy Squad team

Classificada 5 em 5 estrelas

Quick, Efficient and Professional

Super quick and easy to book! Very efficient, friendly and professional job completed.

We needed a super quick turnaround and we couldn't not have asked for a better service.

23 de outubro de 2024
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Resposta da The Handy Squad

Dear Lucy,
Thank you very much for taking the trouble to leave us this review. We always try to be as responsive as possible and are very glad we were able to assist you in this case. We look forward to helping you again in the future if you need us.
Best wishes,
The Handy Squad team

Classificada 5 em 5 estrelas

Radek was very professional

Radek was very professional, did an excellent job.

15 de setembro de 2024
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Resposta da The Handy Squad

Dear Omar,
Thank you so much for kindly posting this review about Radek. He will be delighted to know that you were pleased with his work as is the whole team here. We hope you will think of us next time you need some work done.
Best wishes,
The Handy Squad team

Classificada 5 em 5 estrelas

Efficient, top quality service

The team were very prompt in responding to my initial enquiry. They provided a fair quote and were able to book the work in within 2 days.

Ben arrived on site and was very diligent with his work- hanging 2 heavy wall mirrors and various pictures. Clean and tidy work- very impressed.

10/10 would use again.

9 de outubro de 2024
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Resposta da The Handy Squad

Dear Sarah,
Thank you very much for writing us this kind review. Ben in particular will really appreciate knowing that you were pleased with his work and the team are always on hand to look after your enquiries as quickly as possible. He hope we can be of help to you again in the future.
Best wishes,
The Handy Squad team

Classificada 5 em 5 estrelas

Excellent service

Russell carried out a variety of jobs. Some were a bit tricky and he thought hard about successful solutions. He was always on time and we’d certainly use him again. The office- based team were equally helpful and efficient!

2 de outubro de 2024
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Resposta da The Handy Squad

Dear Sally,
Apologies for the delay in thanking you for this kind review. It is great to know you were pleased not just with Russell's work but also the efficiency of the office team. We will always do our best to help as and when you need us again.
Best wishes,
The Handy Squad team

Classificada 5 em 5 estrelas

I used the Handy Squad team to help…

I used the Handy Squad team to help replace a broken toilet seat. Ben was excellent, quick worker, polite ,and punctual. I was also pleased with communication with the company and had fast replies to queries. I am using them again.

12 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Bathroom work

I am very pleased with the tasks that Russell completed in my bathroom today to make it safe for my elderly mother. I will definitely use Handy Squad again the next time I need help from a handyman.

30 de agosto de 2024
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Classificada 5 em 5 estrelas

Fantastic experience

Fantastic experience I would give Benny ten stars if I could. Arrived on time, cleared up after himself. Sooooo knowledgable he should be on speed dial for anyone that needs a fantastic worker. He achieved in 12 minutes what had taken someone ( from a totally different company) else NOT to do one hour!
The back office Jay was sooo helpful and thanks to the ability to send them pictures knew exactly who to send for the job!
Definitely recommending them to all my friends !!!

28 de agosto de 2024
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Classificada 2 em 5 estrelas

unprofessional

Painter that was to paint wall behind bath vanity and cabinet the lines in the corners and ceiling were all off blue paint on white walls and ceiling. Called to come back and fix now ceiling is two coats of white. They also were to fix door frame on opening side as EMS tied to break in. The frame looks good but the dead bolt did not lock. Had to call back to fix that.. Considered not professional

1 de agosto de 2024
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Resposta da The Handy Squad

Dear Alice,
We are unable to find this job on our system or indeed a customer matching your name. Could you please provide us with the name under which this booking would have been made or alternatively call us on 08000 121212 to discuss this issue so that a resolution can be found.
Best wishes,
The Handy Squad team

Classificada 1 em 5 estrelas

Poor communication, poorly managed company, failed to deliver the job

I needed work done on my roof terrace's support structure. I planned this way in advance as I have a small flat and clearing my terrace meant filling one of my indoor rooms with the terrace furniture and plants. So I effectively lost two areas of my flat in preparation.

The guy that showed up to do the work as scheduled complained the entire time that he was not the person who had estimated the work (true) and that the estimate was wrong. He then went on badmouthing The Handy Squad and left in huff without actually taking any measurements or making an effort to estimate the job.

We scheduled for a new guy to come. A few days later the guy didn't show up as scheduled. He called me three hours after the appointment to say that he had waited outside my flat but didn't want to ring the bell because it was too late (it was 1900). He said he had already left and that he had tried calling me earlier.

The guy came back the next day. He looked around but didn't take any measurements! I asked aren't you going to measure so you know how much material to purchase. "Good idea" he replied and then he started measuring. When I noticed he was measuring the wrong dimension (support beams go east to west and he was measuring north to south).

As timing was more important than cost to me, I told the Handy Squad thanks but no thanks. At this point I had no confidence in their ability to deliver on time. It appears the guys in the office do not have a good control of quality and customer service delivered by the tradesmen. Their communication is also poor as it would not have been hard to inform me of the late arrival, or at least help manage some sort of expectation.

On top of that I lost 16£ because I had paid the parking for the guy that showed up to do the work and slagged off The Handy Squad before leaving.

1 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Superb service from The Handy Squad

Superb service from The Handy Squad.
They responded very quickly to our request (much faster than anyone else we asked for a quote) and were able to book our appointment at short notice.
Huu came to our office and worked incredibly hard, disassembling and reassembling furniture. The job was much harder than anticipated, but Huu was an ace problem solver and really persevered to get the job done.
Clear pricing, great service....very highly recommended!

18 de julho de 2024
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Resposta da The Handy Squad

Dear Victoria,
It is so kind of you to post positively about us, and specifically Huu, on not one but two platforms! We are so happy that you felt you received a good service from us and we will always do our utmost to live up to this standard on any future visits.
Best wishes,
The Handy Squad team

Classificada 5 em 5 estrelas

Outside Painting

Jonathan and Russell painted the outside of our house in June. They did an excellent job and we are very happy with the result, their friendly and efficient work and the way it was set up by the office, with prompt and clear emails to get the job scheduled on the dates we asked for.

20 de junho de 2024
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Resposta da The Handy Squad

Dear Richard,
Thank you very much for kindly posting about Jonathan and Russell and their work in painting your house. They will very much appreciate this positive feedback on their efforts and indeed the office team will also be pleased to know their work was appreciated. We hope we can help you again in the future.
Best wishes,
The Handy Squad team

Classificada 5 em 5 estrelas

Excellent service by HandysQuad

Subsequent to my using their service for carpentry work I had engaged their service for deep cleaning and A/c servicing. Both these jobs were executed to perfection. The personnel carrying out these jobs were totally well versed, efficient and extra helpful in carrying out the jobs. Whatever adverse conditions were overcome by their skill and efficiency and timely guidance from their supervisor. You can entrust them with any job and their performance can be assured. I recommend an excellent rating for this team HandysQuad.

7 de julho de 2024
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Resposta da The Handy Squad

Dear Sudhir,
Thank you so much for writing this kind post and even more for using our service more than once. We are so pleased that you were satisfied with our efforts. We do pride ourselves on trying to find solutions for anything thrown at us and hope we can be of help to you again in the future.
Best wishes,
The Handy Squad team

Classificada 5 em 5 estrelas

Vasile and Jay both excellent

Office was helpful (mostly dealt with Jay) for a job other firms had turned down.

Vasile was the carpenter they sent and he was excellent. Very efficient, friendly, clearly takes pride in his work and has done a good job. Exactly what I wanted.

19 de junho de 2024
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Resposta da The Handy Squad

Dear Michael,
Thank you very much for posting this kind review, and particularly for mentioning Jay in the office. The office team are often unsung, but they toil away, day after day, to make sure everything runs smoothly. Vasile does indeed take great pride in his work and we really appreciate you letting us know you were pleased with the service you received. We hope we can help you again sometime.
Best wishes,
The Handy Squad team

Classificada 5 em 5 estrelas

Professional and efficient

Tomaz was professional, efficient and did a really great job preparing a level base for my shed. The interaction with the office for booking was also pleasant and efficient. Would highly recommend.

3 de abril de 2024
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Resposta da The Handy Squad

Dear Charlotte,
Thank you very much for writing so kindly about Tomaz and also the office team. We do our very best to ensure that our customers have precisely this experience of our service and it is great to hear when we have managed to achieve that. Thank you again!
Best wishes,
The Handy Squad team

Classificada 4 em 5 estrelas

Pleasant people to deal with

Rebecca in the office was very pleasant to speak to and Patrick did a good job in installing a new pop-up waste.
Being a pensioner I have to watch my spending so I was a little miffed at a £24 charge for sourcing time which I don't recall being notified about. As requested I had sent pictures of the basin and I would have thought this waste would be a stock item that the company would carry.

25 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service…

Vasile and his brilliant helper were the absolute best! Great service and professionalism. Highly recommended )

10 de janeiro de 2024
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Resposta da The Handy Squad

Dear Giacomo,
Thank you very much for your kind review. It's great to hear that you were pleased with our service and we hope this experience will give you confidence to call on our services again as and when you need us.
Best wishes,
The Handy Squad team

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