Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Absolut enttäuschend! Mein Paket ist nie angekommen, weil mein Name falsch geschrieben wurde – und das, obwohl ich ihn korrekt angegeben hatte. Nach unzähligen Nachrichten und drei Monaten Wartezeit h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mi piace davvero tanto la striscia led con telecomando. Puoi sbizzarrirti e comunicare con gli altri automobilisti con essa. Purtroppo la mia ha avuto un piccolo problema, e l'assistenza (sempre dispo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have been ordering stuff from the guys at Hardtuned for years and they've never disappointed me in any way shape or form. I've even bought some of their kids hoodies which are of excellent sizing and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a mystery box for $450 that had loads in it. Clothes, banners, gadgets, accessories, towel, wallet. Had a bit of trouble with one item in the mystery box (probably a rarity because the replac... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

World famous for automotive apparel & accessories. We offer the best range of tees, hoodies, leggings, footwear, accessories and more. Daily shipping worldwide.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

142 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing company, super responsive support staff, high quality merch!

I had an awesome time ordering with HardTuned! One of the items in my order ended up being out of stock due to a glitch on their website, but they reached out to get the order corrected and even threw in some free goodies for the inconvenience! Their support team was super responsive and the merch that arrived ended up being super high quality!! Overall I was 10/10 happy with how everything went, and I'd be more than happy to order from them again in the future. Thanks HardTuned!

15 de setembro de 2024
Opinião espontânea
logótipo da Hardtuned

Resposta da Hardtuned

Hey Tim, thanks for the kind words, we really appreciate the support!

Classificada 5 em 5 estrelas

Absolutely amazing 100% RECOMMEND!

Absolutely amazing, very helpful when I was having issues! Very satisfied 😊. I will be recommending to all my friends! They’ll also love your products just as much as I do 🤩.

23 de setembro de 2024
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logótipo da Hardtuned

Resposta da Hardtuned

Hi Moesha, thanks for the kind words and we appreciate your support <3

Classificada 5 em 5 estrelas

100% recommend buying from hard tuned…I…

100% recommend buying from hard tuned…I order the white gunma shoes about every 4 months or whenever the shoes wear out. Recently one of the shoes came in wrong This rarely happens whenever buying from them but if it does don’t worry because I was able to get help from one of their employees Bianca. They are 100% trustworthy.

17 de setembro de 2024
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logótipo da Hardtuned

Resposta da Hardtuned

Hi Eirin, thank you for the kind words! We really appreciate the feedback!

Classificada 5 em 5 estrelas

amazing service!!!

they are great! i was givin the wrong size shirt so i emailed them about it and they were able to exchange it for the right size. they sent me all the info about it, sent me all the shipping info. they were just wonderful all the way around about the situation!!

4 de setembro de 2024
Opinião espontânea
logótipo da Hardtuned

Resposta da Hardtuned

Hey Britney, thanks for your kind words. We had a look through everything and we're so glad we could help. We thank you for your patience as well, we know how frustrating waiting can be!

Classificada 5 em 5 estrelas

Fast and reliable for mistakes

I recieved the wrong products and emailed the team straight away and got a replacement sent to me with no extra charge. I would recommend this company. Will be buying more products through them.

3 de setembro de 2024
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logótipo da Hardtuned

Resposta da Hardtuned

Hey Skye, thank you for the kind words! We really appreciate it.

Classificada 1 em 5 estrelas

Ordered a led sticker and it is of poor…

Ordered a led sticker and it is of poor quality and they did offer to refund if shipped back on our own dime. Shipping would cost more then the product. I'm never seeing my money back but if I can convince one person not to buy from them then review was worth it.

11 de julho de 2024
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logótipo da Hardtuned

Resposta da Hardtuned

Hi Kyle, we had a look through the correspondence and it looks like you were unhappy with the resolution and the brightness of the item.

We responded offering that if you ship it back to us, we are more than happy to send out something else of equal value and you mentioned that wouldn't work for you.

https://www.hardtunedstore.com/pages/returns

As per our returns page, we do not cover any shipping costs for change of mind and it would need to be returned at the cost of the customer. Since the product was not having any technical issues or could be claimed under warranty, we are unable to offer a replacement at no extra cost, and for us to organise a refund, we would need it returned back to us.

We also have clear photos and videos of exactly how the product looks to ensure that all of our customers are entirely aware of how it works and looks against windows and at night.

We thank you for your feedback and will be taking it into account for future discussions and we hope this clears up any confusion you had regarding our returns policy.

Classificada 5 em 5 estrelas

Nice products and excellent customer…

Nice products and excellent customer support. I would like to personally thank Bianca for her constant efforts regarding my packages and delivery. I'm really glad she was able to help me. Thanks again

19 de agosto de 2024
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logótipo da Hardtuned

Resposta da Hardtuned

Hey Alexandre, thanks for the kind words! We will be sure to pass them on to Bianca.

Classificada 5 em 5 estrelas

Bianca was great

Bianca was great
She made everything very easy, listened and made sure my requests for the items were quickly passed on from me to the team before the items were shipped,
Very friendly and replied quickly to all my questions

25 de julho de 2024
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logótipo da Hardtuned

Resposta da Hardtuned

Hey Luke, thanks for the kind words, we will be sure to pass them on to her!

Classificada 5 em 5 estrelas

Great team, Great company

I was looking for an affordable good red shoe and I'm glad I came across hardtuned. Not only is their customer support team very helpful but their products are great as well. Definitely size up from your true size though in regards to sneakers.

10 de julho de 2024
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logótipo da Hardtuned

Resposta da Hardtuned

Hey there, thanks for the kind words, we really appreciate it!

Classificada 1 em 5 estrelas

AVOID AT ALL COSTS ***VERY POOR QUALITY***

Bought a variety of items from this company over a period of 8 months and found the quality of select items to be severely lacking.

most recently I received a Hard tuned Softshell jacket that had melted around the pocket areas and had random dirt patches and very poor stitching.

on a separate order I received the youth Supra MK4 Zip hoodie with the rear print applied by Stevie wonder its completely off centre over the shoulder seem somehow.

I tried to deal with Hard tuned Direct to which I received no response about the youth hoodie and an offer of money back for the jacket if I pay to ship it back to them from the UK at my own expense...

Very Very Poor Company to deal with AVOID which is a shame as the hats are nice....

7 de julho de 2024
Opinião espontânea
logótipo da Hardtuned

Resposta da Hardtuned

Hi Kat, we're sorry to hear this feedback.

We had a look into this one and it looks like we've had some conversations previously regarding your issues and we asked for some photos to be sent through to us so we can arrange either a replacement or suitable resolution for you, but we never received anything.

We're still more than happy to come to a resolution for you, if you could please send through some photos of the issues you're seeing to sales@hardtunedstore.com our support team can work with you to ensure that you have the products you ordered and that you're happy with.

Thanks!

Classificada 5 em 5 estrelas

Good ol' fashion customer service

Second purchase from these guys, first was flawless.
Second order I received an item that was still functional, but had some minor faults on inspection. Genuinely expected some pushback when I emailed them with pictures to ask about return and replacement, but instead I received a very quick response from their sales team who reviewed, agreed, and arranged a replacement immediately.
Great products backed by great customer service!
And special thanks to Bianca from sales :-)

4 de julho de 2024
Opinião espontânea
logótipo da Hardtuned

Resposta da Hardtuned

Hi Bree, thanks for the kind words and for your feedback! We will be sure to pass on your kind words to Bianca as well. Have a great day!

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service
The staff went above and beyond helping with an order.
This is my 4th or 5th order with Hardtuned and I will continue support time and time again!
Not to mention the quality of their products is great.

25 de junho de 2024
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logótipo da Hardtuned

Resposta da Hardtuned

Hey there, thanks for taking the time to leave us a review! We appreciate it.

Classificada 5 em 5 estrelas

The real deal

The great thing they did was give me the real deal not some other place I bought one it was like 2 inches couldn't see it on the car glass or even read what was supposed to scroll across.

12 de junho de 2024
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logótipo da Hardtuned

Resposta da Hardtuned

Hey Luis, thanks for the review! We appreciate it!

Classificada 5 em 5 estrelas

AWESOME STORE!

I have bought 2 pairs of trainers so far, Fuji 3 High tops and Fuji 2 low tops. I also have an order in for a set of the underglow for my MK3 Focus RS.

The quality of the products I have received so far is top notch! I haven't bought the trainers for wearing (they are too good to wear!!)

I have had to contact the store on 2 separate occasions for issues that I had created for myself, I ordered the wrong shoe size and I had forgotten to add an item to my basket. Bianca responded almost immediately on both occasions and she sorted my issues promptly.

This is a fantastic store and I look forward to seeing what new merchandise they add in the future.

I will be shopping here again 100%

12 de junho de 2024
Opinião espontânea
logótipo da Hardtuned

Resposta da Hardtuned

Hey David, thanks for the kind words. We appreciate the feedback!

Classificada 5 em 5 estrelas

Awesome product and awesome customer support

I ordered a jacket and a pair of shoes from Hardtuned, really beautiful and well made products, but the thing that surprised me the most was the assistance. I ordered from Italy and there were a couple of problems with shipping and customs, but Bianca from customer support always helped me quickly and perfectly.
Compliments.
Absolutely recommended.

4 de junho de 2024
Opinião espontânea
logótipo da Hardtuned

Resposta da Hardtuned

Hey Mirco, thanks for the kind words, we will be sure to pass it on to Bianca!

Classificada 5 em 5 estrelas

Davvero soddisfatto

Mi piace davvero tanto la striscia led con telecomando. Puoi sbizzarrirti e comunicare con gli altri automobilisti con essa. Purtroppo la mia ha avuto un piccolo problema, e l'assistenza (sempre disponibile e cordiale) non ha esitato a mandarmene una nuova, senza nemmeno che io dovessi mandare indietro quella vecchia. Adoro questo prodotto!

30 de maio de 2024
Opinião espontânea
logótipo da Hardtuned

Resposta da Hardtuned

Hey Gentili, thanks for the feedback and the kind words! We will be sure to pass it on to the support teams!

Classificada 5 em 5 estrelas

Easiest Return Experience Ever!

Bianca was super helpful in organising an exchange after my item was too small. Will shop again!

25 de abril de 2024
Opinião espontânea
logótipo da Hardtuned

Resposta da Hardtuned

Hey Thomas, thanks for the kind words, we will be sure to pass it on to Bianca!

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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