A breath of fresh air.the whole experience put me at ease ! After a negative experience at another ford garage . Kelan the service advisor was a pleasure to deal with ,kept me updated re the time my c... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
A breath of fresh air.the whole experience put me at ease ! After a negative experience at another ford garage . Kelan the service advisor was a pleasure to deal with ,kept me updated re the time my c... Ver mais
A empresa respondeu
The staff dealt with the task in hand without any issues . The service staff and sales staff were very helpful at looking after my car from the day before the maintenance check ( Sunday ) until I pick... Ver mais
A empresa respondeu
As always my experience has been 1st class, from my first contact by phone from Tommy Hodges who explained everything about my recall, dropped my car off handed my keys to Laura and when I returned... Ver mais
A empresa respondeu
A big thank you Tommy and the whole team. They always give a helpful, friendly and efficient service. Worry and hassle free and in our opinion good honest value in every way. They all care about the c... Ver mais
A empresa respondeu
Haynes Ford are Kent's First Ford Dealer offering New and Used Car and Van Sales, Service and Parts since 1911.
Haynes Group, 23 Ashford Road, ME14 5DQ, MAIDSTONE, Reino Unido
Sem histórico recente de solicitação de opiniões
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Respondeu a 100% das suas opiniões negativas
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Mark the used car salesman was so helpful and full of humour. He really listened to what we wanted and found us a really good car at a reasonable price.

Resposta da Haynes Ford
Quick, efficient and when my requested courtesy car hadn't been returned by a previous customer in time, they quickly arranged for another vehicle to get me back on the road asap. Thanks team, top job 😊

Resposta da Haynes Ford
I am very happy with the service that Haynes provided at my recent visit. They were very helpful.

Resposta da Haynes Ford
Very polite and friendly staff efficiently delivering a good service. I had a very transparent appraisal of the fault on my vehicle and its repair costs.
Well done to all the staff at Haynes ad thank you

Resposta da Haynes Ford
My car went in for a minor warranty issue, the car was in "all day" which I knew about however having dropped it at 07:30 am by 4pm id heard nothing and phoned to find it was finished with. I wonder how long it had been sat there for or whether I would have been called.
Improvement needed on updating customers

Resposta da Haynes Ford
Friendly staff who took the appropriate notes for a small concern I had about my car, which was booked in for a service and MOT.

Resposta da Haynes Ford
Service team always friendly and helpful,got a phone call to say car was ready,very good experience.

Resposta da Haynes Ford

Resposta da Haynes Ford
Dashcam installation, very efficient, good customer service.

Resposta da Haynes Ford
Phoning the dealership was the easiest way to book a service and MOT, the online Ford booking system was just confusing.
The drop-off and collection went smoothly, the work carried out and billing was explained clearly, there was no need for additional work. The car had been washed which was good given the hosepipe ban.
Overall, I am satisfied with the work carried out.

Resposta da Haynes Ford
Ford Transit service after health check revealed a number of issues. Completed in one day

Resposta da Haynes Ford
Professional and competent.
Thanks Kamil

Resposta da Haynes Ford
every thing was ok except that the car has twin horns but apparently the car only has one which is a bit of a disappointment for a almost top of the range car Laura at reception was very helpful

Resposta da Haynes Ford
The service department desk
staff were very helpful and knowledgable.

Resposta da Haynes Ford
I was able to drop the car off really early which helped greatly. I had phone calls all through the day updating me and it was ready to collect promptly. Even bought down to the car park for me. Particular thanks to Laura or Lauren (so sorry I couldn’t remember) at the desk who helped us.

Resposta da Haynes Ford
made aware there was an recall for my car purchased in January.
arranged day, very easy
disappointed no courtsey car
had to get my sister to pick me up and take me back, while she was at work

Resposta da Haynes Ford
Excellent service from Kevin and Tommy who went out of their way to ensure I was completely satisfied with the works being carried out.

Resposta da Haynes Ford
Incredibly friendly, helpful, and knowledgeable staff. A First Class Service experience delivered. Thank you.

Resposta da Haynes Ford
I tried to book a replacement sun roof with Autoglass and Haynes in Canterbury, both of which were less than helpful. Haynes Ford Maidstone completed the job efficiently and i'm grateful to have my car back with an intact sunroof.

Resposta da Haynes Ford
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