Everything was substituted nothing matched what I ordered not the colour not the item - their attitude was unapologetic confrontational and unhelpful . They cited Policy contradicting the FAQS page.... Ver mais
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Leia as opiniões dos outros
Hazelton's has a great selection of gift options at every price point. The gift baskets/arrangements make me proud to send and are impressive to receive. The ordering process and ability to substitu... Ver mais
Everything in terms of the ordering experience and delivery were great. My one suggestion would be to give a delivery ETA if possible, just so the sender knows when in the day to expect delivery to be... Ver mais
This was a wonderful experience! It was a late night decision for a next day delivery to my sister for her anniversary. Although I made an error with the address, it was suspected and a hazelton rep... Ver mais
Informações sobre a empresa
Escrito pela empresa
Gift baskets shipped Across Canada, USA. Local customers since the 1980s.
Informações de contacto
130 Sparks Avenue Suite 102, M2H 2S4, Toronto, Canadá
- 416-837-8811
- customerservice@hazeltons.ca
- www.hazeltons.ca
4,1
Bom
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 5% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Appreciated the good service and the…
Appreciated the good service and the quality products. Ordered and the product came quickly through the mail.
21 de abril de 2026
Opinião espontânea
A Seamless Way to Send Condolences from Afar
We wanted to send our condolences to a family, and ordering from Hazelton’s made the process seamless—especially given that the delivery address was in a very remote location out of province. It would have been nice to see a photo of the actual arrangement before it was shipped to the family, rather than just the mockup shown on the website
10 de abril de 2026
Opinião espontânea
Large variety of selections
Large variety of selections. Easy order process. Prompt delivery.
14 de abril de 2026
Opinião espontânea
They were great
They were great! I ordered three baskets and they came perfectly packaged and they were beautiful 🤩
9 de abril de 2026
Opinião espontânea
Great experience!
Choice was great, smooth ordering, delivery went perfectly - son-in-law loved his birthday present!!
2 de abril de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Hi Susan, Thank you for your kind feedback! We’re so glad to hear that you enjoyed the selection, found the ordering process smooth, and that the delivery went perfectly. We truly appreciate you choosing us and look forward to helping again in the future!
Excellent quality in product and…
Excellent quality in product and presentation. Selection is perfectly curated. Kids loved the Easter baskets and moms loved the birthday baskets. Quality, abundance and timely delivery. You can’t ask for better
3 de abril de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Hi Anita, thank you for such a thoughtful review! We’re delighted to hear that both the Easter baskets and birthday baskets were so well received. We truly appreciate your support and look forward to helping with many more special occasions.
We good experience
We good experience
Easy and simple. The order was delivered on time.
1 de abril de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Hi Mustafa, thank you for your review! We are glad that you found the ordering process easy and simple. We hope to help you again!
Resposta da Hazelton's Canada
Thank you for your kind words! We’re so glad you enjoyed the service, timely delivery, and the selection of delicious foods. We truly appreciate your support and look forward to helping you again.
First time Customer
Delivery was timely. My inquiry was answered promptly. The recipient really enjoyed the gift.
2 de abril de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Thank you for your thoughtful feedback! We’re glad to hear your inquiry was handled promptly and that the delivery arrived on time. It’s wonderful to know the recipient enjoyed the gift. We appreciate your support and hope to assist you again soon.
Nice surprise for our son.
There was a good range of gifts to choose from. This was a "top up" gift for our son's 40th birthday. We ordered it a few weeks before his big day, and it was delivered on the day requested.
31 de março de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Thank you for sharing this with us! We’re so glad the gift made a nice surprise for your son’s 40th birthday and that you found a great selection to choose from. It’s wonderful to hear everything arrived right on the requested day and helped complete his celebration. We truly appreciate your support and hope to assist you again for future occasions.
Quick and efficient with great products
Quick and efficient with great products
2 de abril de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Hi Greg, thank you for your feedback. We are glad that you find that the overall process to be quick and efficient. We hope to see you again soon.
I didn’t see the gift box however my…
I didn’t see the gift box however my friends were thrilled. I didn’t realize bottle of wine was champagne!
31 de março de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Thank you for your feedback! We’re so glad to hear your friends were thrilled with the gift. We appreciate you pointing out the wine detail as well, and we’ll continue working to make our product descriptions as clear as possible. Thank you again for choosing us, and we hope to assist you again soon.
Gift Basket
Love the products and choices and that proper delivery date worked great. As always wish the prices of the product were more reasonable.
1 de abril de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Thank you for your honest feedback and continued support! We’re so glad to hear you love the products, selection, and that the delivery timing worked out perfectly. We also appreciate your thoughts on pricing, your input is important to us, and we’re always working to balance quality, presentation, and value. We truly appreciate you choosing us and look forward to helping you again.
Love your baskets !
Love your baskets which is why i only order from you !
20 de março de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Hi Julie, thank you so much for your continued support! We’re truly grateful to be your go-to for gift baskets. It means a lot to hear how much you love them, and we look forward to creating more for you in the future.
It was good
It was good. It just took an extra day for Delivery that I wasn’t expecting.
27 de março de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Thank you for your feedback! We’re glad to hear everything was good overall, though we understand the extra day for delivery was unexpected. We appreciate you bringing this to our attention and will continue working to ensure timelines are as accurate as possible. Thank you for choosing us, and we hope to help you again.
Always great
Always great, arrives on time, if there is ever an issue, it is corrected immediately. I would highly recommend.
27 de março de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Thank you for your kind words and continued trust! We’re so glad to hear that your orders arrive on time and that any issues are handled promptly. Your recommendation means a great deal to us, and we look forward to helping you again with your gifting.
Very satisfied
I am satisfied with my first order, though it was meant for a gift. I will use Hazelton's Canada to take care of my future gifts. I even received a picture of the location where the gift was delivered to; professionalism and assurance at play at same time.
1 de abril de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Thank you for sharing your experience! We’re so glad your first order left a great impression, especially for such an important gift. It’s wonderful to hear that the delivery confirmation added an extra sense of assurance and professionalism. We truly appreciate your trust and look forward to helping with your future gifts.
We appreciate the curated offering…
We appreciate the curated offering available through Hazelton's. The app suggested high quality items and allowed us to add extras, as desired. The recipient called us and text a photo of the gift basket (more than the usual email of thanks). The basket went to a rural address in Manitoba and was received within a week. Easy to use and impactful giving.
30 de março de 2026
Opinião espontânea
Resposta da Hazelton's Canada
Thank you for such a thoughtful review! We’re delighted to hear you enjoyed the curated selection and the flexibility to add extras. We’re also glad everything arrived smoothly, even to a rural location. We truly appreciate your support and look forward to helping you again.
Ordering on line straight forward and…
Ordering on line straight forward and easy to complete. Arrived in the expected period of time. The recipient was very impressed.
Overall a great experience and a quality product.
I will definitely refer and use when needed in the future!
Thanks for the excellent service!
24 de março de 2026
Opinião espontânea
Buying here is a terrible experience
Buying here is a terrible experience, they always look bad.
Last year I bought a birthday gift and one of the liquids was almost empty. I made the complaint a couple of times and they NEVER responded or apologized (I paid for a new and complete product and it arrived almost empty, a total lack of respect).
Believing it was an isolated incident, I bought a birthday gift again and it never arrived at the indicated address. When I made the claim they told me that I was the one who had to coordinate the delivery with the courier company, or I myself had to go to the courier company to claim it, something totally illogical considering that I do not live in Canada. a complete violation of the customer considering that I paid for a service that included home delivery. Terrible experience and service. Shopping here is a nightmare.
29 de março de 2026
Opinião espontânea
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