HBH Woolacotts Opiniões 

231
•
TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

Jon was extremely helpful and understood my budget and what I was looking for. The demonstration of the soundbar was informative and it suits my needs. The delivery was also very smooth and the d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The staff in the store are very knowledgeable on their products. Have bought several large white goods. If a repair is needed it is done swiftly. Would definitely recommend a visit.

A empresa respondeu

Classificada 5 em 5 estrelas

Very happy with the service given by Woolacotts. Delivery men were polite and careful bringing the freezer inside. There was an issue on the size as differed from the website but this was rectified... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Superb service and our generic go too electrical store Bude. Again Jay was first class in service , helpfullnrss etc . Staff are also excellent. Great company.

A empresa respondeu

Informações sobre a empresa

  1. Loja de eletrodomésticos
  2. também em
  3. Reparação de eletrodomésticos

Escrito pela empresa

HBH Woolacotts is Cornwall and Devon's premier independent electrical retailer, specialising in household appliances, TV, home entertainment and hi-fi. With 50 years experience in the sector, we're the local electrical experts you can rely on, whether in-store at one of our nine shops, by phone or online. We offer free delivery across Cornwall and Devon, unparalleled aftersales support, knowledgeable sales assistants and a reputation you can trust. And with a qualified service department offering repairs to white goods, TVs and more, we can help get you back up and running if you do encounter issues. We're also qualified service agents for a large number of the brands we stock, so we can be your one stop shop for all of your electrical appliance needs.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

231 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 48 horas

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4,8

Todas as opiniões

(231)

78 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Brilliant company

Brilliant company. Such friendly helpful staff. Great choice of products competitively priced. Have bought from this company several times and each time the service has been exceptional. I cannot recommend them enough. Great Cornish company.

19 de agosto de 2026
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Resposta da HBH Woolacotts

Thank you for taking the time to leave a review. We're delighted to hear that you've been pleased with the service you've received from our team. We look forward to being able to help again in future.

Classificada 5 em 5 estrelas

HBH Woolacotts are exceptional

HBH Woolacotts are exceptional. This is my second purchase and the service from beginning to end is like something you would have experienced years ago when we had true customer service.
My freezer was delivered today and the boys that delivered were just exceptional young men. Use Woolacotts, still a family owned business and you will be glad you did. Elizabeth Ingram.

14 de agosto de 2026
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Resposta da HBH Woolacotts

Thank you for your kind review. We're delighted to hear that you've been pleased with the service you've received on both occasions. We always try our hardest to ensure that our service is the factor that separates us from our competition, so it's always gratifying to hear that the team are absolutely delivering that level of service. We hope we can further assist in future!

Classificada 5 em 5 estrelas

Perfect in every way

I've yet to use the product, a larder fridge, as it has to stand for 4 hours after instillation. But the shop staff were excellent and knew what they were talking about. Delivery was first rate, early and informed of the time they would arrive. I cannot find anything to fault. If the fridge doesn't work I am confident it will be sorted out by Woolacotts. If not I'll be back with an update. I don't expect to add to this!

12 de agosto de 2026
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Resposta da HBH Woolacotts

Thank you so much for taking the time to leave a review. We're pleased to hear that the team in the shop delivered expert advice and that the delivery team provided an efficient service. We look hope we can be of assistance in future with further purchases.

Classificada 5 em 5 estrelas

Matt at the Barnstaple store

Matt at the Barnstaple store, contacted Nespresso and was on the phone for an hour. He was so patient and helpful. He went through the troubleshooting process with them and they arranged for us to have a replacement machine the next day! Brilliant.

3 de agosto de 2026
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Resposta da HBH Woolacotts

We're delighted to hear that Matt persevered to ensure that you were provided with a suitable resolution to your issue. We hope you have a trouble-free experience with your replacement machine!

Classificada 5 em 5 estrelas

Excellent prompt service

Excellent prompt service, delivered exactly the service they offered at point of contact in a professional polite manner throughout. Thank you all.

3 de agosto de 2026
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Resposta da HBH Woolacotts

Thank you for taking the time to leave a review. We're delighted to hear that the team delivered exactly the service we hope our customers have come to expect from us and we look forward to seeing you in store again in future,

Classificada 5 em 5 estrelas

I’m very happy with the Bosch fridge…

I’m very happy with the Bosch fridge freezer I recently bought. I purchased online & it was delivered & my old one recycled. A very good service all round, I will definitely be buying appliances in the future.

22 de julho de 2026
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Resposta da HBH Woolacotts

Thank you for taking the time to leave a review - we look forward to assisting in future!

Classificada 5 em 5 estrelas

Fantastic service today from Leah

Fantastic service today from Leah. I wanted to order a new oven over the phone and she was friendly, efficient and professional. Every time we either go in store or phone the St Austell branch we have exceptional service, going way above and beyond what is (unfortunately) standard nowadays. The staff really shine and it’s a very personal, easy and positive experience. Would highly recommend. 😊
PS Sophie gave us equally good service in store earlier this year when we bought a fridge freezer☺️.

28 de julho de 2026
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Resposta da HBH Woolacotts

Thank you for taking the time to leave a review. We'll ensure that your kind feedback is passed on to the St Austell store management team and to Leah. We're always pleased to know when our team are delivering the level of service our customers have come to expect from us, and we look forward to being able to help in future!

Classificada 5 em 5 estrelas

Pleased they now have a branch in Barnstaple

I am so pleased that Woolacotts now has a branch in Barnstaple. I recently bought a television from them.
Everyone was very pleasant and helpful, and they fitted it the following day.

9 de julho de 2026
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Resposta da HBH Woolacotts

Thank you for your review. We hope you enjoy your new TV for years to come!

Classificada 5 em 5 estrelas

A nice company to deal with

My wife and I visited the Barnstaple branch, initially, to get help with my wife's recently purchased iPad, but whilst we were there our thoughts turned to a new washing machine and dryer, our current ones being teenagers, on their last legs and very inefficient.
We were shown our options by a very helpful sales lady, Vicky. We left the store with the thought in our minds that a Bosch washing machine and heat pump tumble dryer would be our ideal dirty washing busting partnership.
Alas, when we got home and did our measuring we were disappointed to find that the Bosh duo simply would not fit in the available space.
We returned to the store the following day and were shown our, now, limited possible options by a very patient Vicky. It seems that washing appliances, like cars, have grown in size since we last purchased (which raises the question as to how the people living in dolls house size new builds are managing).
Success, we found a pair of Blombergs which fitted the bill for both size and quality.
We completed our purchase and our appliances were delivered and installed by Ross and Simon the following day. We were given a brief 'getting started' demonstration. We have only been up and running for a few days, but so far so good.
Woolacotts have been our 'go to' store for electrical appliances for many years now, and once again they have lived up to our expectations.

15 de julho de 2026
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Resposta da HBH Woolacotts

Thank you for taking the time to leave such a lovely review! We're delighted to hear that Vicky was able to help find a set of appliances suitable for your requirements. Thank you for your custom and we hope your new Blomberg appliances last as long as your old ones!

Classificada 5 em 5 estrelas

Fantastic customer service

I had to return an item today as it was faulty and honestly I cannot fault the amazing customer service.

I walked away with a brand new replacement.

Also, the store was exceptionally clean.

19 de julho de 2026
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Resposta da HBH Woolacotts

We're sorry to hear that you had an issue with a faulty appliance, but delighted to hear that the team resolved it so quickly for you.

Classificada 5 em 5 estrelas

Just had a new tumble dryer installed

Just had a new tumble dryer installed. Very good price and very good delivery team/ installers. Very highly recommended

18 de julho de 2026
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Resposta da HBH Woolacotts

Thank you for taking the time to leave a review - we're delighted to have been able to help!

Classificada 5 em 5 estrelas

Great experience today and really…

Great experience today and really helpful staff - found exactly what I wanted and will be delivered on Tuesday. Happy customer. :)

18 de julho de 2026
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Resposta da HBH Woolacotts

Thank you - we're glad we could help!

Classificada 5 em 5 estrelas

Fantastic service from all.

Fantastic service from Tracy in store, knowledgeable & helpful as we were buying an oven. Great team came to install & demonstrate. Polite, tidy & helpful.
Can't recommend the company enough.

16 de julho de 2026
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Resposta da HBH Woolacotts

Thank you for taking the time to leave a review. We're delighted to hear that you were pleased with the service you received both in store and from our delivery team. We look forward to being able to help again in future!

Classificada 5 em 5 estrelas

Heatwave nightmare!

My fridge freezer broke down on a Sunday night when we had a heatwave. I phoned first thing on Monday. They fitted in an extra appointment so the engineer came the same day - as his last call. He needed to order a part, so I phoned on Tuesday morning to ask if they might have a fridge I could borrow. This arrived the same day. Then when the part arrived, I'd already been given a provisional date in the hope that my part arrived on time. My engineer rang and made me his first call of the day and I'm just waiting for it to cool down before I get my frozen food back from friends. A truly excellent service.

16 de julho de 2026
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Resposta da HBH Woolacotts

Thank you so much for taking the time to leave a review. We're delighted to hear that the whole team were able to make the whole process as stress-free as possible.

Classificada 5 em 5 estrelas

Great Service

Very helpful, knowledgable, helpful and prepared to spend time choosing the correct product. Thank you Shay . Also the delivery team whose names we have forgotten were professional and really helpful. So in all a really positive experience and we would have no hesitation in recommending or using our local electrical firm for any further appliances.

9 de junho de 2026
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Resposta da HBH Woolacotts

Thank you for taking the time to leave a review. We're delighted to hear that Shay took the time to understand your requirements and ensure that you received the best product to suit your needs, and that the delivery team provided such a helpful, professional experience.

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