Not only did heath crawford help me choose the right insurance provider for my specific needs , when the premium went up after a year , they recalculated and gave me cheaper options which I hadn’t re... Ver mais
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Leia as opiniões dos outros
I have been using Heath Crawford for the past few years when renewing my health insurance. Mr Rajan Khanna has been very helpful giving me valuable advice so that I can select the best provider suitab... Ver mais
A empresa respondeu
A great deal of time and care was invested in finding the right health care plan for me. Not being familiar with Private Medical Insurance, I had lots of questions and all were answered fully and wi... Ver mais
A empresa respondeu
Danny fuller was most helpful and thorough . Everything checked thoroughly, all questions answered, nothing too much trouble . Very very pleased with service . Will be back when car insurances are due... Ver mais
A empresa respondeu
Informações sobre a empresa
- Corrector de seguros
- também em
- Agência de seguro de vida
- Agência de seguros
- Companhia de seguros de saúde
- Companhia de seguros empresariais
- Seguro de protecção de rendimentos
Escrito pela empresa
Heath Crawford are a family-owned and managed insurance broker based in Watford, Hertfordshire. We are committed to providing an outstanding level of customer service to our clients who include small and medium sized businesses and individuals.
Informações de contacto
Iveco House, Station Road,, WD17 1ET, Watford, Reino Unido
- 020 8421 7030
- hello@heathcrawford.co.uk
- www.heathcrawford.co.uk
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I appreciate the rapid response to…
I appreciate the rapid response to questions I've asked and the comprehensive nature of the information provided. The individual - Aaron - who is assisting me, and he has also done so in the past, provides a sense of comfort as a potentially challenging process is negotiated smoothly.
14 de setembro de 2026
Resposta da Heath Crawford
We value your feedback, Jon. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
The level of service that I got
The level of service that I got
The renewal of my policy was was easy quick and the price was good
14 de setembro de 2026
Resposta da Heath Crawford
Thank you Maria for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
All my questionsprivate gealth insurance/ queries were answered…
All my questions/ queries were answered promptly and we found an affordable plan
9 de setembro de 2026
Resposta da Heath Crawford
We appreciate your kind words, Simon. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Grant was extremely helpful and…
Grant was extremely helpful and supportive. Would highly recommend him.
9 de setembro de 2026
Resposta da Heath Crawford
Thanks so much, Elaine, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
I use Heath Crawford specifically to…
I use Heath Crawford specifically to deal with my private Health care insurance. They perform a fantastic job from trawling the market to finally recommending whom I should finally go with having compared all the quotes.
7 de setembro de 2026
Resposta da Heath Crawford
We value your feedback, Steve. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Courtenay was so patient and helpful
Courtenay was so patient and helpful, not a single thing, she could have done any better
14 de setembro de 2026
Resposta da Heath Crawford
Thanks for the review, Jane. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Very effective and efficient and…
Very effective and efficient and negotiated a good premium
9 de setembro de 2026
Resposta da Heath Crawford
Thank you Pea for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
first class service
first class service. great knowledge, friendly staff,
very prompt reply's and calls, found best deal within minutes,
14 de setembro de 2026
Resposta da Heath Crawford
We appreciate your kind words, Christopher. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Pleasant informative and answered all…
Pleasant informative and answered all my queries. Thanks
9 de setembro de 2026
Resposta da Heath Crawford
Thanks so much, Richard, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Great service and very good advice and…
Great service and very good advice and communication. We feel cared for !
15 de setembro de 2026
Resposta da Heath Crawford
Thank you, Paul, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
No pressure and given all options
Adam Foti was great, he fully advised me on my options and which plans were suitable for me.
I wasn’t pressured into purchasing a policy.
8 de setembro de 2026
Resposta da Heath Crawford
We value your feedback, Michelle. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Good service…
The recommendations made were very helpful and saved me a considerable amount of money
7 de setembro de 2026
Resposta da Heath Crawford
Thank you, Sheila, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Rajans speedy responses
8 de setembro de 2026
Resposta da Heath Crawford
Thanks so much, Patrick, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Contacted me ahead of renewal time
Contacted me ahead of renewal time, updated my data and then searched the market for the best options. Could not fault the service.
7 de setembro de 2026
Resposta da Heath Crawford
We appreciate your kind words, Nick. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Resposta da Heath Crawford
Thank you, Nineveh, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Resposta da Heath Crawford
We appreciate your kind words, Amanda. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Resposta da Heath Crawford
Thanks so much, Michael, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Polite service, but not proactive enough
I have dealt with Heath Crawford for several years. Communication has always been polite, and they have provided quotations from alternative insurers.
However, as I prefer to remain with Bupa, I have repeatedly had to initiate the process of obtaining Bupa’s available renewal discount. On one occasion, I was told to contact Bupa myself and secured a free month. At another renewal, Heath Crawford obtained the free month only after I asked them to approach Bupa and then chased for an answer.
This year, I again contacted Bupa myself and secured the maximum available discount—8.33%, reducing my premium from £284.40 to £260.71 per month without changing the policy or cover. Heath Crawford subsequently confirmed that this was the maximum discount and said they had intended to contact Bupa the following week.
Heath Crawford has confirmed that it receives 7% commission from Bupa, excluding Insurance Premium Tax. While I recognise that it also offers market reviews and assistance during the policy year, I would expect a broker receiving commission to negotiate proactively with the existing insurer and present the best available renewal terms from the outset.
10 de setembro de 2026
Resposta da Heath Crawford
Hi Dan,
Thank you for your detailed feedback and for acknowledging the support and market reviews we have provided over the years.
We completely understand your expectation that, as your broker, we should seek the best terms available from your existing insurer as part of the renewal process. That is something we routinely do where appropriate.
We would, however, like to clarify the timing of this year's renewal. Your Bupa policy does not renew until 2 October, and you contacted Bupa directly and secured the 8.33% discount before we had reached the point in our renewal process when we planned to approach Bupa on your behalf. When we subsequently spoke, we confirmed that you had successfully obtained the maximum discount currently available.
We appreciate that, from your perspective, you would prefer us to approach Bupa earlier so that the best available Bupa terms are presented to you without you having to initiate that conversation yourself. That's useful feedback and something we will take on board.
Our role as your broker extends beyond negotiating a renewal discount with your existing insurer. We also review the wider market, compare alternative options and provide ongoing assistance with your policy throughout the year. However, we recognise that proactively negotiating with your existing insurer is an important part of the renewal service too.
Thank you for continuing to use Heath Crawford over a number of years and for taking the time to provide constructive feedback.
The Team at Heath Crawford
Heath Crawford (Greg Turberfield)…
Heath Crawford (Greg Turberfield) worked on our behalf to negotiate the best deal possible for the incoming year. This meant I didn’t need to spend time trolling through various web sites.
11 de setembro de 2026
Resposta da Heath Crawford
We value your feedback, Trevor. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Reassurance
Scott was so patient and went over everything in great detail and answered all questions so professionally.. Hos knowledge understanding of my needs made the whole process so easy hes a credit to the company
11 de setembro de 2026
Resposta da Heath Crawford
We appreciate your kind words, Verona. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
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