Hill Opiniões 

I thought I take my time writing this review to see the before and after the "honeymoon phrase". So this is my honest review after 3 months of living in the property.

Summary overall happy with the service provided by Hoss and Newvaina during the initial stage, they chased up all outstanding issues that I had and worked closely with the solicitor and financial advisor. When they say that they do the chasing for you. They really do. They even help out their colleagues in different departments, even if they do not know the answer, be assured they will find out and will get back to you.

The after sale service, Nachelle has been brilliant, she genuinely cares about how your getting on and to see are you settling in with your place. She is very supportive and will help resolve and address any issues you have.

Now what might be stopping it from getting 5*?
The amount of pressure and rushing from the beginning was not pleasant to experience. I original set out clear expectations of how long I believe it would take from start to finish, but was constantly chased by them to sign docs asap or chase my Financial advisor as they was trying to find a good mortgage deal for me and it took some time. Once the initial stage was cleared and thing was moving it was better. But the very beginning even after putting down the deposit, it was very stressful.

The after sale service, no fault of Nachelle as it is out of her hands and she is chasing up from her side. I have purchased a parking space. I wasn't made aware I had to request an E-permit, to this day after 3 months I am still waiting for it, during that time I have been fine 11 times! 1 out of 11 of them I had to pay as it wasn't "under my name" even though I used it and the rest I had to challenge it, luckily Nachelle was assisting me and manage to cancel the remaining 10. As someone who just purchase a property and now low on funds, this is the last thing you want, unnecessary stress and worry because your being fine for something your entitled to?

Overall like the summary stated, I am quite happy with their service and from my experience Hoss, Newvaina and Nechelle does really care and will do their best to look after you. I have no complaints about them, they been amazing and fabulous. Would recommend anyone to ask for them specifically if you want things to get sorted and done because trust me, they will.

We appreciate the outstanding service and patience of our agents at the Hill Lampton Park office, Hoss and Newvaina. They were so proactive and answered all our concerns. They made the whole process manageable. We are so looking forward to our official move in date.

Richard Ryan did an excellent job. The work was clean, tidy, and completed to a high standard. Very professional and I would happily recommend him.

Richard Ryan did a great job today fixing our loosen slabs in the terrace at Lampton Parkside (Hounslow). He is on-time, and made the issue is addressed from the root cause. Thank you Richard for your efforts in fixing the issue and you’re great.

Michael Perry &Graham fixed the matrix and kitchen sink unit.
Difficult job done. Will recommend.

The team at Hill, Hoss, Newvaina and Vanessa have been amazing. They are incredibly friendly, professional, and always willing to help. The customer service has been excellent throughout the entire process. The support provided both before and after moving into the development has been outstanding, and any issues or concerns raised after moving in were addressed promptly and efficiently. Overall, it has been a very positive experience, and I am grateful for the excellent service and support received.

Alan Deadman did an excellent job filling in several drilling holes in my wall, and I couldn't be more satisfied with the results. He was incredibly meticulous, ensuring the texture matched perfectly and the finish was flawless. On top of his great workmanship, he was extremely polite, tidy, and efficient.

Operative Faik fulfilled his promise by ordering the draft proof of my door. When the material was delivered yesterday he personally came to my house to fix it. I am very happy with his workmanship. He is very professional and friendly. Good at time keeping. Clean up every dirts and always polite.

Peter Miller came to my property and completed replacing the seals around the windows and bathroom floor and painted the window frame. Great job and cleaned up after himself. He is definitely an asset to your team

Michael Perry came and inspected my leak. Temporarily made good and absolutely presentable. Excellent job and I highly recommend Michael.

Graham was lovely and so helpful from start to finish. Sorted all of the issues for me efficiently to a high standard. Resolved everything quickly and made me feel confident in the work being carried out. Graham was a pleasure to deal with. Thank you.

Mollie in customer services should get ten stars! Even now the Estate is fully sold, we still get the same extraordinary level of service from her and her colleagues in customer services. Most impressive! Thanks yet again for your help!

Richard did a great job! He made sure everything was functioning perfectly

Peter Miller was very helpful and very polite he did a fantastic job very helpful

Andy came in and was really great fixing the wall in the downstairs toilet. Very happy chap and lovely to deal with!

Great thanks to Denise and Mick help to fix my house toilet water running issue. Denise Chandler always help me to follow my house issues with Hill and site manager.

Mick’s experience and service help me to solve my toilet issue effectively.

I am happy with that.

Richard came to do some Mastic in my property and did a fantastic job thanks Richard

Kind, efficient and tidy. Went above and beyond to do a good job. Many thanks.

Michael Perry , from hill.co.uk came punctually, and fixed my ceiling. Ensured it was all completed and did a great job.

Thanks to India for organising Michael to come.

Richard Ryan came do some fixing in my house. He had been amazing and the fixing was just perfect. He was also kind enough to clean the place before leaving. Thank you so much Richard!