HiQ Tyres & Autocare - Somercotes Opiniões 

103
TrustScore: 5 em 5

4,9

9 High Street, Somercotes, DE55 4HD Alfreton, Derbyshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brilliant service from Jake and the team today at Somercotes for my MOT and service. This is my third visit and each time I’ve been impressed.

A empresa respondeu

Classificada 5 em 5 estrelas

Great service, spent best part of 30 minutes trying to identify my issue, which I suspected was a balance issue on tyre. Once they found the problem, which wasn't a balance issue, they suggested th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dropped car off at 8am for MOT. All done and ready to collect at 11am. I have always used the garage at Somercotes as the guys are extremely friendly which is hard to find these days and especially be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I needed the tracking done on my 1970 MGB. Unfortunately they were unable to do it with the kit available due to the style of wheels. However Sean did the best he could manually to get it as near as p... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Oficina de inspecção
  3. Mecânica automóvel
  4. Serviço de motorista
  5. Mecânico
  6. Inspecção de veículos

Sobre HiQ Tyres & Autocare - Somercotes

Informação fornecida por diversas fontes externas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Informações de contacto

  • 9 High Street, Somercotes, DE55 4HD, Alfreton, Derbyshire, Reino Unido

  • 01773 602998

4,9

Excelente

TrustScore: 5 em 5

103 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(103)

2473 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Been here a few times with multiple…

Been here a few times with multiple problems and they are just the best. Always go above and beyond and provide top quality service in very little time. Tom and his crew are brill!

17 de abril de 2025
Opinião espontânea
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Resposta da HiQ Tyres & Autocare - Somercotes

Thank you for leaving our team this brilliant review. We are always happy to service your vehicle, and get you back on the road!

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff, easy to talk to and honest. They helped me identify a serious issue and didn't charge me for the repair.

26 de março de 2025
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Resposta da HiQ Tyres & Autocare - Somercotes

Thank you for taking the time to leave our team such a kind review, Alex. We are proud to always deliver a helpful and honest service :)

Classificada 5 em 5 estrelas

Thanks Jake & HiQ Somercotes

Dropped my Leon in for new shocks, the lads there were able to an appointment quickly and walked me through options. Thanks for Jake too for actually fitting the new ones. Been using HiQ somercotes a lot over the years and while I hope not to see them am always glad when I do need their help.

19 de março de 2025
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Resposta da HiQ Tyres & Autocare - Somercotes

Hi Adam,
Thank you for taking the time to leave us such a brilliant review, and for your loyal custom over the year. We are always happy to help you out.

Classificada 5 em 5 estrelas

Highly recommended

Fantastic service as always. Thorough, fast, and great communication. Sean and the team really are a credit to HiQ.

12 de março de 2025
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Resposta da HiQ Tyres & Autocare - Somercotes

We really appreciate your lovely feedback Rachael!

Classificada 1 em 5 estrelas

More then 10 reasons to avoid this garage

Having used this garage for three years purely with it being on my door step it’s the last time I ever will.

1. Lost my log book and blamed me.
2. Unable to provide a checklist for any service records or MOT.
3. No systematic quality checks in place to ensure the customers are getting what they paid for.
4. Had to take the car back for the hand brake to be reset.
5. Got charged to replace the brake pads when the week before they was inspected and was ok.
6. Have had to top the oil up after a few weeks after the service.
7. Failed to place the caps back on the filters correctly.
8. Always suggest they are right when o have a photo of the log book and locking wheel but on the passenger seat.
9. Absolute dead head in the office who has no customer service training whatsoever.
10. Very little attention to any form of quality or customer service.

What was a £185 service and 39 MOT cost £385. This garage will scam you as much as they can , no oil , £40 for additives they don’t even put in and then just top fluids up.

BTW they don’t respond to any correspondence so the notes are fake too. Just avoid these clowns

Ask for the checklist from them for evidence of any work.

On top of this my car recently rolled down a hill and smashed into a lamp post - the root cause of this was incorrectly fitted brake pads.

HIQ please speak with Kirk at Turners Garage Doncaster regarding the quality of your work. Maybe start employing technicians that have a level of training and perform some sort of over check for everyone’s safety. Legal response coming.

7 de fevereiro de 2025
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Resposta da HiQ Tyres & Autocare - Somercotes

Hi there,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team

Classificada 5 em 5 estrelas

Quick and efficient

Quick and efficient, excellent customer service from all as always, especially Shaun and Tom

5 de fevereiro de 2025
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Resposta da HiQ Tyres & Autocare - Somercotes

Hi Jake,
Thank you for leaving Shaun, Tom and the rest of our team such an excellent review. It means the world to us!

Classificada 5 em 5 estrelas

Finally an honest garage

I popped into the Somercotes branch today to ask about replacing 2 tyres, I spoke to a really great guy (sorry, didn't get your name) and he looked at my car and advised I didn't actually need any tyres, they just needed moving from front to back, and did it for me there and then and did it for free, totally unexpected and totally appreciated, such a surprise and nice not to be taken advantage of because I know nothing about cars, tyres etc, for good honest advice use these guys....

25 de outubro de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

Thank you for taking the time to leave our centre such a fantastic review, Mandie! Our team take pride in delivering an honest service, so we are delighted to hear about your experience!

Classificada 5 em 5 estrelas

Great Service and Honest Work

Great Service and Honest Work

I had a fantastic experience at HiQ. The staff was friendly and professional, diagnosing my car’s issue quickly and explaining everything clearly. The repairs were done on time, with no surprises or unnecessary costs. My car is running smoothly now, and the pricing was fair. Highly recommend HiQ for honest, quality service!

14 de agosto de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

Thank you for taking the time to write us this excellent review, Louise. We pride ourselves in always delivering honest and high quality services, so we are pleased to hear about your great experience!

Classificada 5 em 5 estrelas

I have used hi q on several occasions…

I have used hi q on several occasions and the service, care and expertise has always been amazing, good honest assessment and I feel I can trust the advice and service they provide, very well managed and friendly people

17 de outubro de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

We are so pleased to hear about your great experience with our team here at HiQ Somercotes! Our team take pride in delivering a trustworthy and friendly customer service, so your review is greatly appreciated!

Classificada 5 em 5 estrelas

Excellent customer service

Excellent service. Staff are extremely helpful and informative. The Manager Shaun answered my questions without hesitation even though I had explained the problem in a "female" way not knowing much about cars. I will certainly use this garage again and will recommend highly to my family and friends.

22 de outubro de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

Thank you for taking the time to leave Shaun and our team at Somercotes such a fantastic review. We look forward to seeing you again soon, Elizabeth!

Classificada 5 em 5 estrelas

Excellent service at Hi Q in…

Excellent service at Hi Q in somercotes.
Shaun is very welcoming, polite and does a fantastic job. Never had any issues and would definitely recommend to others.

12 de outubro de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

We are delighted to hear we were able to live up to the reviews you've heard about our Centre! Thank you for taking the time to leave us a brilliant review, Lesley!

Classificada 5 em 5 estrelas

Very happy with the service and the…

Very happy with the service and the mechanics are very pleasant to speak with top job 👍

16 de outubro de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

Thank you for taking the time to leave us such a lovely review, Matt! We are delighted to hear that you had such a great experience with us!

Classificada 5 em 5 estrelas

Cannot recommend Shaun Doyle and his…

Cannot recommend Shaun Doyle and his team enough. I take my car to these guys whatever the problem. Tyres.mot.these guys are outstanding. Friendly. Professional. Always have a great laugh .definitely worth 5 stars. Well-done Shaun and team.

13 de setembro de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

Hi Josie,
Thank you for leaving Shaun and the team at HiQ Somercotes such a fantastic review! Customer service is extremely important to us, so we are very grateful for your kind words.
Kind Regards,
HiQ Team

Classificada 5 em 5 estrelas

Fitted my car in for a tyre repair

Fitted my car in for a tyre repair at no notice.
All the 3 men ( Tom, Sean and Dave) who I had contact with at Somercotes were so helpful and cheerful.
Sat waiting for an hour a so - they were exactly the same with all other customers, delivery men and phone calls.
Will definitely be using them again.

23 de setembro de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

Thank you for leaving our team such a kind review! We take pride in always delivering a consistent and cheerful service, so we are delighted to hear about your experience with us!

Classificada 5 em 5 estrelas

Great service.

I had a slow puncture on one of my tyres. I called in to see if I could book it in to be looked at. I didn't need to book it in as they had tyres in stock and were able to replace it there and then. On checking my other tyres, they noticed I had a tyre that was close to the legal tread limit, which was also replaced for me. I'd not noticed this myself. Great service and the lads were really helpful.

17 de setembro de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

We are so delighted to hear about your great experience with our team here in Somercotes! We are grateful for your custom, and hope to see you again in the future!

Classificada 5 em 5 estrelas

Reliable and friendly service

Been using this garage for a few years and trust in them, 10/10 would recommend .

12 de setembro de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

Hi Richard, thank you for taking the time to write our team such a great review. We take pride in delivering a reliable and friendly service, and will be delighted to assist with anything your vehicle may need in the future!

Classificada 5 em 5 estrelas

I took my car in to these guys as…

I took my car in to these guys as having an issue, they were friendly and very informative. They couldn't do enough for us and I was back on the road within few hours even though they had to order parts in.
Will be using this garage in future what a very pleasant change. I am very happy

11 de setembro de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

Hi there Lisa,
Thank you for taking the time to leave us such a fantastic review! Our team take pride in always delivering a friendly and informative customer service, so your review means so much to us!

Classificada 5 em 5 estrelas

Friendly and helpful

Very grateful for the help from the garage today after trying to change my tire which had popped close by and I was struggling. The manager came to help me and showed me what to do so I may have an idea if this ever happens again. Really appreciate being helped to be able to get home safely and will definitely be using the garage in future.

11 de setembro de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

Hi Elizabeth,
Customer service is extremely important to us here at HiQ. Thank you for taking the time to leave our team such a lovely review. We will be delighted to help with anything your vehicle may need in the future.
Kind regards, HiQ Team

Classificada 5 em 5 estrelas

I ask as soon as I dropped car in if…

I ask as soon as I dropped car in if could do it by dinner he said no problem I will do it straight for you, if you don’t mind waiting, wouldn’t take car anywhere else. Top lads doing anything for you.

23 de agosto de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

Thank you for leaving us this amazing review, Faye! We really appreciate your business and look forward to seeing you again in the future!

Classificada 5 em 5 estrelas

Thank you Shaun

Thank you Shaun, you always deliver the best service

1 de agosto de 2024
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Resposta da HiQ Tyres & Autocare - Somercotes

Thank you for leaving our team such a great review, Sally!

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