HiQ Tyres & Autocare - Stafford Opiniões 

57
TrustScore: 4.5 em 5

4,7

15 Foregate Street, ST16 2NZ Stafford, Staffordshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service from Adam Holt and Jas. very informative and going above and beyond. Well done. It can’t be an easy trade when everyone wants everything done yesterday.

A empresa respondeu

Classificada 5 em 5 estrelas

Needed an urgent repair to a tyre on a Ford Mondeo on Christmas Eve. Called into Stafford HiQ. Received immediate response from the technicians, who were polite, friendly and efficient. Job compl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff were very welcoming from the start. Easy to book in on the morning, and self check in very handy. Received a text message when car was ready to pick up, and again staff welcoming and friendly on... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had recently broken down late in the day , retrieval truck brought me to Stafford HIQ ( which regularly service my car plus other problems that arise.it was 9.30 in the evening. I found to paper and... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Oficina de inspecção
  3. Mecânica automóvel
  4. Serviço de motorista
  5. Mecânico
  6. Inspecção de veículos

Sobre HiQ Tyres & Autocare - Stafford

Informação fornecida por diversas fontes externas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Informações de contacto

  • 15 Foregate Street, ST16 2NZ, Stafford, Staffordshire, Reino Unido

  • 01785 242211

4,7

Excelente

TrustScore: 4.5 em 5

57 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(57)

2556 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

hiq stafford service by keith salt

from start to finish i experienced great a service from the staff at Stafford .they were really welcoming .had booked my mot through the website . which was so easy to do . receiving a prompt call-back to confirm booking times from Jason. whilst there they were happy to deal with any questions you had and give there advice .whilst waiting for my car a witnessed them helping a gentleman with an issue with his car really going that extra mile to be helpful many thanks to Jason and Luke for dealing with my car. First class service defiantly recommend you use them

4 de novembro de 2024
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Thank you for taking the time to leave us such a fantastic review! We are delighted to hear about the great service you experienced from start to finish, it means a lot to our team!

Classificada 1 em 5 estrelas

Update

Update. Since my last I received a phone call from the company asking me to explain the issue. I did this and explained I am now in the process contacting the Ombudsman & Trading Standards. They said they would call be back, that was four days ago, no call back. Since my first review they seem to have cancelled
the FREE MOT, I wonder why? I do have a screenshot of their website advertising this.

12 de julho de 2024
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Hi Michael,

Thank you for your review. I understand this issue is currently under investigation with our team.
Please contact us at customerservice@hiqtyresandautocare.co.uk with any additional information.

Kind regards,
HiQ Team.

Classificada 5 em 5 estrelas

Easily accessible

I did a service to my black Audi, in 2023 and planning to do another one soon. I drive twice weekly to Stafford from Scotland (600 miles).
The boss knows what he is doing; is very professional and very supportive to your needs.
Immediately, I have noticed improvement in the smoothness of driving and MPG…it is in the 60s if drive 55-57mile/hour in the motor way.

15 de novembro de 2023
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Hi there, we are so delighted to hear about the great car service you received with our team. We look forward to seeing you again soon! :)

Classificada 5 em 5 estrelas

Great service

Rang the branch as Halfords let me down.
Phil told me to bring my car right over and they'd fit me in.
45 mins later my car was as cold as ice as Brendan regased my A/C.
Phil had quoted me and that was what I paid, no hidden extras.
I'll definitely be back. Thanks Guys

27 de junho de 2024
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Thank you for leaving us such a great review Claire! We are glad to have been able to help in getting your Air Con ready in time for the summer :)

Classificada 5 em 5 estrelas

Great Service

Phil at the stafford branch was great. He was very helpful with a tire pressure issue and was extremely reassuring. I will definitely be returning for any future issues.

26 de junho de 2024
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Thank you Henry for leaving us such a great review! We would be delighted to help with anything you may need in the future :)

Classificada 5 em 5 estrelas

Staff were really nice and informative

Staff were really nice and informative. I got an MOT and full service. It was very quick and efficient from the initial online booking to the end when I collected the car. Both Phil and Brendan were great!

20 de junho de 2024
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Hi there, thank you for leaving us such a kind review! We always aim to provide a helpful and knowledgeable service and would be happy to assist you with any future work your vehicle may need :)

Classificada 5 em 5 estrelas

Great service and price Stafford

Spent some time looking around on the net for 2 tyres to replace my Mercedes front ones and wanted to ensure I got a centre that I could trust to take good care of my car. I rang and talked to Phil and after he answered a couple of my queries on tyre spec's I ordered them to arrive today (16/06/2024).
I went in today to have them fitted and found the garage was clean and tidy with Phil a most polite gentleman happy to assist me and put me at ease. Jason was the technician who looked after my car, making sure not to mark/damage the rims (20inch) whilst doing the job. I also noticed he made sure to actually use a torque wrench correctly ( not all technicians do).
I left with a very comfortable feeling the job was done correctly and a fair price was paid. I'll definitely be back when I need the back changed.
Both are a credit to the co.

14 de junho de 2024
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Hi Bob,
Your lovely review is hugely valued by our team here at HiQ Stafford. We'll be delighted to help with anything your vehicle may need in the future.

Classificada 1 em 5 estrelas

Had appointment at Stafford HIQ for…

Had appointment at Stafford HIQ for service 10.30 told car would ready by 11.30 finally got the car at 15.45 shocking

26 de abril de 2024
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Hi there,
Customer service is extremely important to us here at HiQ.
Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Classificada 1 em 5 estrelas

Very disappointed, never will use this service again.

Very, very disappointed from the service:(. I lived my car at 1pm and nobody called me about the car is ready. I just go 30 min before they closing to ask about my car. The gay there wasn't professional, 10 they can not find my keys, 10 min they can't give invoice. And even I didn't get sorry from them. Never will use this service again.

7 de fevereiro de 2024
Opinião espontânea
logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Hi Stefani,
Customer service is extremely important to us here at HiQ.
Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Classificada 5 em 5 estrelas

MOT’D

Served by Willan and the team. Amazing service. MOT booked with ease online.
The team were personable and in my opinion went above and beyond the service. Thanks to you all

17 de novembro de 2023
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

We really appreciate your review Eirwen :)

Classificada 5 em 5 estrelas

Great service

Great service - managed to fit me in at very short notice for a service and mot at a great price. Would definitely use again.

7 de novembro de 2023
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Thank you for taking the time to leave us a great review Kirsty! We really appreciate it.

Classificada 5 em 5 estrelas

Willam in the Stafford branch

Willam in the Stafford branch provided 5star service with brilliant prices, will return for all automotive needs

8 de novembro de 2023
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Thank you for taking the time to leave us a great review Jake. We will always be glad to help!

Classificada 5 em 5 estrelas

Brake Discs & Pads - Great Service

Willan quoted a competitive all inclusive price
Brandon did a good job with the work - particularly resolving an issue where the dashboard brake wear warning light wouldn't go off, cleaning/replacing problematic sensor.
Thanks guys for getting me back on the road quickly.

31 de outubro de 2023
Opinião espontânea
logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

We really appreciate your review Adrian! We'll always be happy to help get you back onto the road.

Classificada 5 em 5 estrelas

Short notice

I had recently broken down late in the day , retrieval truck brought me to Stafford HIQ ( which regularly service my car plus other problems that arise.it was 9.30 in the evening. I found to paper and wrapped it round the key and posted through the letter box. apologizing for leaving the car there without first discussing it. spoke to the manager first thing the following morning explaining the situation. plus saying the mechanic thought it was the alternator, he was great and explained that they were busy that day but would sort asap. he kept me up to date agreeing with mechanics finding apologizing as part expensive but sorted the car and had it ready the following day.

25 de outubro de 2023
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Hi Siobhan,
We will always be glad to help you with whatever your vehicle may need. We pride ourselves on providing a friendly and honest service. Kind regards,
The HiQ Team

Classificada 5 em 5 estrelas

Great service from willam and the team

Great service from willam and the team
Managed to squeeze me in on a Friday afternoon after I missed my slot twice due to work
Always a great service

27 de outubro de 2023
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Jon, thank you for taking the time to leave us a kind review :)

Classificada 5 em 5 estrelas

MOT on an old car

MOT on an old car, knowing would fail.
Sorted work to be done at a reasonable price to keep it on the road for at least another year.
Friendly and helpful, felt like they understood that keeping a car on the road is the cheapest and best option for people like me, and were helpful in achieving that.

26 de outubro de 2023
Opinião espontânea
logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

We're always glad to provide a friendly and helpful service! Thank you for your kind review Matt :)

Classificada 5 em 5 estrelas

Great customer experience

After a failed MOT the lads did everything they could to get me back on the road as quickly as they could. Great service and prices made for a good customer experience.

26 de outubro de 2023
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

We really appreciate your review John! We're always glad to offer an efficient and friendly service at HiQ Stafford :)

Classificada 5 em 5 estrelas

Excellent Service

Came back off holiday to be met with a flat tyre - Spoke to HiQ Stafford and could fit me in the next day for a replacement. Was greeted with a warm welcome by William and the job was completed by Jamie - the tyre was fitted while I waited which was great! Booked an MOT & Service at the same time. Thankyou HiQ Stafford.

19 de outubro de 2023
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Thank you for leaving us a great review! :)

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Very helpful. Professional quick service providing advice and completing repairs effectively. Fully booked, however created time to resolve my issue. Well recommended.

21 de outubro de 2023
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logótipo da HiQ Tyres & Autocare - Stafford

Resposta da HiQ Tyres & Autocare - Stafford

Thank you for your excellent review Andy. We will always be glad to help :)

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