The sales staff was very helpful. I couldn't find the box set I needed he, was serving someone else so he help us both same time. Ordering the item and having it posted out for me was fine, I shall... Ver mais
A empresa respondeu
Localização
Alterar localização17/18 Milsom Street, BA1 1DB Bath, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Ver mais
A empresa respondeu
I visited the Bath store to collect a CD but the service was a little slow and the staff were not friendly/ approachable. I want to preface that this is not usually the experience as I visited this pa... Ver mais
A empresa respondeu
I ordered some DVDs at HMV, I received excellent customer service, found the staff easy to talk to, & they were happy to answer any queries I had. I received emails to keep me updated when my order wa... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Bath
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
17/18 Milsom Street, BA1 1DB, Bath, Reino Unido
4,8
Excelente
200 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
DVD box set and CDs
Ordered a box set of DVDs along with a CD. Both arrived well packaged (without too much wastage) and in good time. The box set was the same price as Amazon and I much prefer supporting HMV. I also love visiting the store in Bath. I would, as always, recommend HMV.
14 de dezembro de 2023
Resposta da hmv (UK) - Bath
Hi Fiona
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good and professional
When I ordered my cv , good staff to look after me . Perfect
6 de dezembro de 2023
Resposta da hmv (UK) - Bath
Hi Pierre
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Helpful staff, confirmed the DVD I was looking for wasn't in store, but it was available on line and ordered in for collection.
23 de novembro de 2023
Resposta da hmv (UK) - Bath
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service from HMV Bath
Great service from HMV Bath, record arrived 3 days later
3 de dezembro de 2023
Resposta da hmv (UK) - Bath
Hi Matt
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
6 de dezembro de 2023
Resposta da hmv (UK) - Bath
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was very pleased with my order from…
I was very pleased with my order from hmv, ordered on line, web site easy to use, payments easy, free postage, lots of emails at all the stages, arrived on time by royal mail.
3 de dezembro de 2023
Resposta da hmv (UK) - Bath
Hi Juliette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was fine!
29 de novembro de 2023
Resposta da hmv (UK) - Bath
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful wiv everything
24 de novembro de 2023
Resposta da hmv (UK) - Bath
Hi Antony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
On Saturday the 4th November 2023 I…
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay.
However, after I checked online Friday the 10th November 2023, it was listed in stock and ordered it immediately at the bargain price of £4.99 plus £2 postage. It duly arrived Monday 13th November 2023.
I would like to thank your staff as postmarked from Birmingham. Malcolm
17 de novembro de 2023
Resposta da hmv (UK) - Bath
Hello Malcolm
Thanks for taking the time to leave us a review! We are sorry to hear that at the time of your visit to our Bath store, your requested item was out of stock and unavailable to order. However, we were pleased to hear that this had since come back into stock online and you were able to place an order for this. We are pleased to hear that you were satisfied with our warehouse team in their dispatch process.
We hope to earn more stars from you soon, thanks.
Online or in store its always a good…
Online or in store its always a good experience
14 de novembro de 2023
Resposta da hmv (UK) - Bath
Hi Jan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First class offerings.
Great store in Bath, helpful and knowledgeable team. Cheers HMV.
11 de novembro de 2023
Resposta da hmv (UK) - Bath
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bath
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Sophia
Resposta da hmv (UK) - Bath
Hello Keith,
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
The products came very quickly
The products came very quickly. Thank you so much.
7 de novembro de 2023
Resposta da hmv (UK) - Bath
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Watch tales of the unexpected if your brave enough !
Staff very helpful & polite ordered tales of the unexpected (I'm in my 40s & my parents watched this when it first came out I was too young & scared to watch this ! Definitely worth watching the story's get the imagination going & some very famous faces appear
30 de outubro de 2023
Resposta da hmv (UK) - Bath
Hi Christopher,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good....
27 de outubro de 2023
Resposta da hmv (UK) - Bath
Hi Mel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The CD ordered was available for…
The CD ordered was available for collection from the HMV shop when promised.
The staff were very pleasant, knowledgeable and helpful.
I haven't ordered over the counter for many years but my experience with the Rolling Stones album will encourage me to do it again. Thank you
24 de outubro de 2023
Resposta da hmv (UK) - Bath
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bath
Hi Alex
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Found what I wanted, and got it quickly and easily.
Found what I wanted, ordered it online and received it two days later.
Very simple and easy.
Thank you.
18 de outubro de 2023
Resposta da hmv (UK) - Bath
Hi Mr Salmon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
1 de outubro de 2023
Resposta da hmv (UK) - Bath
Hi Celia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.