Shop assistant was very helpful, polite & respectfull. Assisted me with a new order I wanted to place & dealt with the order I was collecting efficiently & quickly. Excellent series provided
A empresa respondeu
Localização
Alterar localizaçãoUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Leia as opiniões dos outros
Again I have ordered online and used the click and collect service and been very happy with the service I've received. The package was delivered in pristine condition just as if I had brought it from... Ver mais
A empresa respondeu
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Ver mais
A empresa respondeu
Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Bromley
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Reino Unido
4,7
Excelente
288 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Specialist Shop for all your Home Entertainment needs.
Only specialised shop on the High Street for buying Blu Rays and CDs with knowledgeable staff.
14 de junho de 2024
Resposta da hmv (UK) - Bromley
Hi Customers
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I knew what I was looking for.
I knew what I was looking for.
The staff were very friendly ,and willing to help not just me but other people in the Bromley store.
8 de junho de 2024
Resposta da hmv (UK) - Bromley
Hello David
Thanks so much for taking the time to leave us a review. We’re pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Resposta da hmv (UK) - Bromley
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Bromley
Hi Jack
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store Delivery for collection
I had an expensive item I ordered delivered to the store for collection. I found the service to be very good with the item safely stored and clearly labelled
1 de maio de 2024
Resposta da hmv (UK) - Bromley
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a vinyl record from HMV
I ordered a vinyl record from HMV and it was delivered to the store to pick up but I was on holiday so I instructed my father to pick it up for me which was no problem, I appreciate this as HMV only hold the item for 14 days before sending it back.
1 de maio de 2024
Resposta da hmv (UK) - Bromley
Hi Stevie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Bromley
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Bromley
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bromley
Hi Maxine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lady in the shop was so Helpful Thank…
Lady in the shop was so Helpful Thank you so for great service
11 de fevereiro de 2024
Resposta da hmv (UK) - Bromley
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bromley
Hello Joanne
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bromley store.
Thanks for shopping with hmv, see you again soon :-)
Fantastic Service !
Polite, helpful staff. The CD that l purchased was made approximately sixty years ago as a LP. The CD was made in 2003.HMV obtained this for me within a few days.ln due course l was notified on line that it was ready for collection. First class service !
17 de fevereiro de 2024
Resposta da hmv (UK) - Bromley
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Bromley store
I entered the store for a specific present for my wife ,I did not find it in on the shelfs,and I asked one of the team member regards the item .the gentleman around late 40s and very polite and helpful ,sadly I did not catch his name .I was recommend and order in store for the delivery in the 3 to 5 working days .The gentleman in your bromley branch is an absolute legend ,and a very valuable team member .
Please thank him on my behalf, as we all know ,"happy wife ,happy life ".
Thank you again.
Item purchased will and grace dvd set ,hope he will receive my compliment regards his customer service .
Kind Regards
Krisztian Mate
30 de janeiro de 2024
Resposta da hmv (UK) - Bromley
Hi Krisztian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery of items ordered.
3 de fevereiro de 2024
Resposta da hmv (UK) - Bromley
Hi Anita
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order online in store was quick and…
Order online in store was quick and easy. Delivery was fab
18 de janeiro de 2024
Resposta da hmv (UK) - Bromley
Hi Kelly
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service from HMV
Bought a few records recently from HMV online and one turned out to be defective. Went to local HMV store and got a replacement within minutes. Great service and will definitely use HMV again.
8 de janeiro de 2024
Opinião espontânea
Resposta da hmv (UK) - Bromley
Hi Andrzej
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Bromley
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were very friendly and made every…
Staff were very friendly and made every effort to find my order and parcel
29 de dezembro de 2023
Resposta da hmv (UK) - Bromley
Hi Nehemie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy click and collect service
Easy click and collect service. Item arrived in plenty of time before Xmas!
28 de dezembro de 2023
Resposta da hmv (UK) - Bromley
Hi Lysa
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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