Recently purchased Project Hail Mary 4k from HMV in Colchester. Got home but on closer inspection the packaging was damaged. Took it back to the store and instantly replaced. Would like to thank Ellio... Ver mais
A empresa respondeu
Localização
Alterar localização7 Culver Square Shopping Centre, CO1 1WF Colchester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
1 item of my multi buy on-line order was out of stock awaiting new stock. However when i picked up other part of the order in store , missing item was in stock. There is no system for releasing stock... Ver mais
A empresa respondeu
I always enjoy going into HMV in Colchester because the staff are so friendly, informative, knowledgeable and extremely helpful. I'm on first name terms with Elliott which makes shopping more pleasure... Ver mais
A empresa respondeu
Ordered a huge book (Iron Maiden - Infinite Dreams) from the HMV in Colchester to be delivered to me on the west coast of Scotland. Delivery was very speedy and the book arrived in perfect condition.... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Colchester
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
7 Culver Square Shopping Centre, CO1 1WF, Colchester, Reino Unido
4,8
Excelente
264 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Knowledgable staff
Knowledgable staff. Polite. Helpful. Great service delivered free to my home within a few days.
18 de janeiro de 2026
Resposta da hmv (UK) - Colchester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service!
Very helpful. Always enjoy coming in here! Often end up leaving with something I didn't know I needed!! 😂
15 de janeiro de 2026
Resposta da hmv (UK) - Colchester
Hi Sally
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff repaired CD after it…
Very helpful staff repaired CD after it was found to arrive broken.
15 de janeiro de 2026
Resposta da hmv (UK) - Colchester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff & package arrived…
Very helpful staff & package arrived within a few days perfect as a Christmas gift. Well done
11 de janeiro de 2026
Resposta da hmv (UK) - Colchester
Hi Vivian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Colchester - A Great place to Shop.
I always enjoy going into HMV in Colchester because the staff are so friendly, informative, knowledgeable and extremely helpful. I'm on first name terms with Elliott which makes shopping more pleasureable and more personal. Laura served me on this trip also, and she was all of the things above as well. I do order stuff online, but nothing beats going into the store and having a proper look around, handling the merchandise and chatting to the sfaff. I sing HMV's praises to friends and family, and it's always my first place to look for CD's, Blurays and 4K blurays.
13 de janeiro de 2026
Resposta da hmv (UK) - Colchester
Hi Tony,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service
Excellent customer service provided by polite, knowledgeable and helpful staff.
3 de janeiro de 2026
Resposta da hmv (UK) - Colchester
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
Staff are always helpful
Staff are always helpful, online orders always despatched quickly.
10 de janeiro de 2026
Resposta da hmv (UK) - Colchester
Hi Eamon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV were very good with their service
HMV were very good with their service. Delivered my order without a problem. Went in store to order and the server was very helpful.
17 de agosto de 2025
Resposta da hmv (UK) - Colchester
Hi Allison
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
No problems.
5 de janeiro de 2026
Resposta da hmv (UK) - Colchester
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
quick and efficient pick up
3 de janeiro de 2026
Resposta da hmv (UK) - Colchester
Hello Duncan,
Thanks for leaving us a great review, we’re delighted to read your kind comment and can’t wait to see you again soon!
Great service in HMV Colchester
Went into the HMV branch in Colchester with the idea of purchasing a vinyl album and then posting it to someone. The gentleman working in the store
(sorry didnt get his name) was super helpful and actually used the online ordering system and arranged for the product to be delivered which was excellent.
16 de dezembro de 2025
Resposta da hmv (UK) - Colchester
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Jed in the Colchester Branch was very…
Jed in the Colchester Branch was very attentive and friendly.
2 de janeiro de 2026
Opinião espontânea
Resposta da hmv (UK) - Colchester
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are fantastic in Colchester
The staff are fantastic in Colchester. They are extremely knowledgeable and friendly. A great team.
27 de dezembro de 2025
Resposta da hmv (UK) - Colchester
Hi Alastair
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Colchester
Hi Gerry
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Colchester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Always a good place to get bluray
Always a good place to get bluray, I especially like using the click and collect function.
19 de abril de 2025
Resposta da hmv (UK) - Colchester
Hello Crystel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Enjoyable visit
Very helpful member of staff helping with ordering my purchase
22 de dezembro de 2025
Resposta da hmv (UK) - Colchester
Hi Mrs
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Colchester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Good service.treated with respect and my…
I was treated with respect and my request was dealt with in an efficient manner.
13 de dezembro de 2025
Resposta da hmv (UK) - Colchester
Hi Jo
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Colchester
Hi Sue
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Colchester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Resposta da hmv (UK) - Colchester
Hi Matt
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Polite and very helpful staff always
8 de dezembro de 2025
Resposta da hmv (UK) - Colchester
Hi Linda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.