Brilliant service second time i ordered form hmv both times have a great experience very easy to pre order brilliant for when tings arnt available in stores
A empresa respondeu
Localização
Alterar localização20-22 The Mall, NP44 1PX Cwmbran, GB
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Leia as opiniões dos outros
Easy to order and collect Did not wait too long for delivery Collection made at Cwmbran store where the 2 members were very helpful and friendly
A empresa respondeu
Trying to change a defective LP Vinyl album bought via online was a nightmare. also 2nd copy delivered ordered online was also faulty (manfacturers pressing fault). so sent 2 back via courier and h... Ver mais
A empresa respondeu
The staff at the Cwmbran store are excellent. My ASD daughter can sometimes be in the store a LONG time if she doesn't know what to choose or wants to re-look at things, she can also sometimes be frus... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Cwmbran
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
20-22 The Mall, NP44 1PX, Cwmbran, Reino Unido
4,7
Excelente
202 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Was in the shop and couldn't find what I was looking for that I'd seen on the website, only to realise when I checked again the item was for preorder.
Asked at the till and was met with a very helpful and happy staff member Grace, who proceeded to order it for me and ring through my other item.
Had a notification when it was dispatched and was delivered 2 days later.
30 de agosto de 2023
Resposta da hmv (UK) - Cwmbran
Hi Lee
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really helpful staff
31 de agosto de 2023
Resposta da hmv (UK) - Cwmbran
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent very fast delivery service
28 de agosto de 2023
Resposta da hmv (UK) - Cwmbran
Hi G
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Service
Friendly, helpful staff searched for several discs as I'm renewing old ones. Love the band t-shirts, so many to choose from. So glad we've still got HMV locally. Big fan.
25 de agosto de 2023
Resposta da hmv (UK) - Cwmbran
Hello,
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments.
Thanks so much and we hope to see you again soon :-)
I found the staff very friendly and…
I found the staff very friendly and extremely helpful. This is my go to shop.
16 de agosto de 2023
Resposta da hmv (UK) - Cwmbran
Hi Clare-Marie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Cwmbran
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Cwmbran
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cwmbran
Hi Mrs Thomas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly staff and helpful
27 de julho de 2023
Resposta da hmv (UK) - Cwmbran
Hi Mr Price
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Online store had a great choice
Online store had a great choice, unfortunately I could not order using a gift card online, called into the Cwmbran store, the you assistant was extremely helpful and knowledgeable, she was brilliant. Quick turn around on delivery of my orders, all albums play beautifully...Thank you.
21 de julho de 2023
Resposta da hmv (UK) - Cwmbran
Hello Mrs Hughes
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always excellent service
The Cwmbran store staff are always knowledgeable and helpful. It’s a pleasure to shop there.
17 de julho de 2023
Resposta da hmv (UK) - Cwmbran
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent first time experience
Easy to find a fairly unusual video
Very rapid response
Easy to manage website
16 de julho de 2023
Resposta da hmv (UK) - Cwmbran
Hi Mr peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are very helpful great service
12 de julho de 2023
Resposta da hmv (UK) - Cwmbran
Hi Patricia-Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to use web site
Easy to use web site, good communication when my order was ready for collection, friendly staff in store.
14 de julho de 2023
Resposta da hmv (UK) - Cwmbran
Hi Marilyn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Order was made at the store
Order was made at the store. I received emails to keep me informed whem my cd was available to be collected. Staff at the store are very helpful and a pleasure to deal with.
8 de julho de 2023
Resposta da hmv (UK) - Cwmbran
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a movie from hmv Churchill Sq…
I ordered a movie from hmv Churchill Sq Brighton good person movie in which I order come in 5 day
Very please with overall service.
30 de maio de 2023
Resposta da hmv (UK) - Cwmbran
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service - Great Price
Excellent friendly service from the staff in Cwmbran. Item not in stock at store but it was no problem for them to order it in for me. All for less price than anywhere else online!!
31 de maio de 2023
Resposta da hmv (UK) - Cwmbran
Hi PB
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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