What made my experience great was on 27th June 2026 the special album Westlife 25 was back in stock & ready for me to collect, nearly gave up hope i would get it, wanted to collect myself because i... Ver mais
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Localização
Alterar localizaçãoUnit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Having wrote a review a few days ago regarding a online order that came damaged. I like to take this opportunity to thank the staff at the Derby store for there help & customer service absolutely out... Ver mais
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Very convenient pre-order service allowed me to buy a copy of a new CD in advance of its release date. In the meantime, some fraudulent transactions on Amazon.co.uk made it necessary for me to canc... Ver mais
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Excellent personal service. Not a time wasting courier involved. You order at the HMV store in person or by 'phone you're kept up to date with order progress without being inundated with info and you... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Derby
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, Reino Unido
4,7
Excelente
231 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very pleased
Website easy to use. My item was delivered quickly. Very pleased with everything, this was bought as a Christmas present present.
29 de novembro de 2024
Resposta da hmv (UK) - Derby
Hi Pamela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Derby
Hi Jade,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful assistant at HMV.
Very helpful assistant at HMV.. made this order and transaction seamless.. very happy
7 de novembro de 2024
Resposta da hmv (UK) - Derby
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great communication from excellent communication and service
Great communication from start to finish with a purchase delivered to the store in Derby. Great service in store too. Very happy.
10 de novembro de 2024
Resposta da hmv (UK) - Derby
Hi Keith,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Derby
Hi Dane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Derby
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
knowledgeable staff and nothing is to much 4 them.
excellent staff who are very helpful and knowledgeable, nothing is to much trouble. i ordered items and all turned up in a couple of days. fantastic job HMV.
29 de outubro de 2024
Resposta da hmv (UK) - Derby
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Quick delivery, easy to collect- opened second till to serve me- great friendly service!
24 de outubro de 2024
Resposta da hmv (UK) - Derby
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and knowledgeable staff
Very friendly, helpful and informative staff. I’m so glad to see that HMV have survived in this instant digital time. I popped in the store as I was passing by and asked for a few films that I’d been struggling to find. Nothing was too much trouble, one of the films was in stock in the store and the other was ordered and arrived in two days, excellent service.
4 de outubro de 2024
Resposta da hmv (UK) - Derby
Hi Mark,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Derby
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Derby
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
helpful staff good service
24 de setembro de 2024
Resposta da hmv (UK) - Derby
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great service and a hard to find…
great service and a hard to find directors cut movie at a great price
26 de setembro de 2024
Resposta da hmv (UK) - Derby
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Spoke to an assistant, placed an order, paid for order, was emailed to say it's in store, collected. Receipt emailed to me, how much simpler can it be. Well done HMV Derby.
26 de setembro de 2024
Resposta da hmv (UK) - Derby
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service, very helpful staff, made it very enjoyable experience
12 de setembro de 2024
Resposta da hmv (UK) - Derby
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Derby
Hi JTB
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really pleasant assistant
The young man who served me was polite, knowledgeable, helpful and amusing.
Thank you Charlie in Derbion Derby
25 de agosto de 2024
Resposta da hmv (UK) - Derby
Hi Jennifer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The purchase of a CD player
The young lady who served us in the Derby store was extremely helpful. As they didn't have the CD player on show in stock she arranged for us to have the player sent to us by post. It arrived on time and we are extremely pleased with it. Thanks very much.
27 de agosto de 2024
Resposta da hmv (UK) - Derby
Hi Josephine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was very impressed with the service…
I was very impressed with the service and the way hmv help me with my enquiry of my product
23 de agosto de 2024
Resposta da hmv (UK) - Derby
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl
The guy was very pleasent an helpful the price was what I expected it arrived quite quick an well packed
20 de agosto de 2024
Resposta da hmv (UK) - Derby
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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