William and staff member at both stores in Fopp and HMV Oxford Street. Amazing achievement to assist me with the request. Best customer service advisor old school welcome and willing to provide that i... Ver mais
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Localização
Alterar localização1 Earlham Street, Covent Garden, WC2H 9LL London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I can honestly say the whole service could not have been better. Very efficient in putting the order through and making a reservation for it,to be picked up in store just a few days later. Was told by... Ver mais
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Everything went well! Online messaging quick and easy, items delivered (click & collect) faster than expected. Excellent service at the collection shop -even the man sweeping the floor as I came in... Ver mais
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Delivery was quick, but my order of two items was shipped in two parcels. When I collected it I was given one box that I assumed contained both items, but the second item wasn't there. I was forced to... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Fopp Covent Garden
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
1 Earlham Street, Covent Garden, WC2H 9LL, London, Reino Unido
4,7
Excelente
182 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
The staff were very helpful in helping me to locate the vinyl that I was after. Really nice positive people
26 de agosto de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi Tina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Last time round at Fopp Covent Garden shop...
Last time round at Covent Garden shop on Shaftbury Avenue was nice; the service was top-class (Mark, you're a legend!); everyone was polite, dedicated, happy!
13 de agosto de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi Eric
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
More visits to come.
Very effient service from the gentleman at the entrance who directed me downstairs to the guy at the counter that gave me my order. Less than 6 minutes from entering the building to leaving on a busy Saturday. Impressed is an understatement. Thank you.
21 de agosto de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi Abdul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I got one of the best* live albums of…
I got one of the best* live albums of all time via Fopp mail order, as album had sold out in store and it arrived within a few days
* joni mitchell @ newport 2022
18 de agosto de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Fopp Covent Garden
Hi Ailin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Rory Live in London
Ordered and paid, delivered a couple of days later. Wonderful.
4 de agosto de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Fopp Covent Garden
Hi Deniz
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Fopp Covent Garden
Hi Bill
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
The assistant (Stuart?) super helpful, found the obscure item I wanted & ordered for me collected following week, thanks
18 de julho de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi Robin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service from staff at Fopp Covent…
Great service from staff at Fopp Covent Garden & good communication about delivery of my purchase.
21 de julho de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Terrible headphones quality
The headphones I purchased were very poor quality. I want a refund
19 de julho de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi Mohammed
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your recent order, please contaxt us at store.service@hmv.co.uk so we can assist you further.
Kind regards
staff and ease and availability of…
staff and ease and availability of item, which was sent to home address.
2 de julho de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great store location and knowledgeable staff
Impressive selection of music and films in-store and always interesting book titles on offer - impossible to walk out empty-handed
27 de junho de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hello Helen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Delivered immediately.
26 de junho de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi Harry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I will always buy from HMV to pay…
I will always buy from HMV to pay homage to my late father
27 de junho de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi Maurice
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Fopp Covent Garden
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service and speedy response
13 de junho de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Keeping you informed of your order
6 de junho de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The record was warped along one edge
The record was warped along one edge, so I had to return it.
29 de maio de 2023
Resposta da hmv (UK) - Fopp Covent Garden
Hi HAROLD
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Very good deals
Very good deals. Keep them on.Easy to pickup the order from the shop.
More shops in London.
29 de maio de 2023
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