The staff member who served me was very helpful and friendly the item I wanted wasn’t in store so I had to order it delivery was really quick and item exactly what i wanted
A empresa respondeu
Localização
Alterar localização32B Newlands Centre, NN16 8JB Kettering, GB
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Leia as opiniões dos outros
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... Ver mais
A empresa respondeu
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Ver mais
A empresa respondeu
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Kettering
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
32B Newlands Centre, NN16 8JB, Kettering, Reino Unido
4,9
Excelente
128 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Resposta da hmv (UK) - Kettering
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member who served me was very…
The staff member who served me was very helpful and friendly the item I wanted wasn’t in store so I had to order it delivery was really quick and item exactly what i wanted
26 de abril de 2026
Resposta da hmv (UK) - Kettering
Hi Karen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman at the desk checked on…
The gentleman at the desk checked on line to see if there was a t shirt you didn't have in store,and then ordered it for me,to collect in store, excellent customer service all the way,very impressed, id previously been into a local game store, where the customer service was diabolical to say the least,so I finished the day very positive.
20 de abril de 2026
Resposta da hmv (UK) - Kettering
Hi Sherrie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Kettering
Hi TERRY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything was perfect
Everything was perfect. Store assistant was very helpful and delivered a perfect service.
1 de abril de 2026
Resposta da hmv (UK) - Kettering
Hi MARIUSZ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
buy local
I always try to buy local and HMV is the only traditional record shop left for miles around. I often order online then collect from store.
8 de março de 2026
Resposta da hmv (UK) - Kettering
Hi Daniel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online and get delivered…
Easy to order online and get delivered home
10 de dezembro de 2025
Resposta da hmv (UK) - Kettering
Hi Louise,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and friendly
Clicked and collected. I was kept informed about status of delivery, all very prompt and easy. Will definitely use again.
2 de março de 2026
Resposta da hmv (UK) - Kettering
Hi Julian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient and helpful..
A calm, smiling person who was eager to help and sorted out my request quickly and patiently..
19 de fevereiro de 2026
Resposta da hmv (UK) - Kettering
Hi Kathryn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Satisfaction
Everything I go in the shop there's always a warm welcome and they can't do enough for you. Great satisfaction from me a loyal customer. Thank You.
14 de fevereiro de 2026
Resposta da hmv (UK) - Kettering
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great shop
I have been coming to HMV since I was a young teen and I now take my teenage daughter with me. Its great to see how they have evolved over the years to stay relevant, they have a great selection of geeky pop culture collectables alongside a vast music selection.
Always a good experience coming here, and ordering online is also a great experience.
20 de janeiro de 2026
Resposta da hmv (UK) - Kettering
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Kettering
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good
The staff there are very nice and locating things is no problem at all, quick checkout and nice variety
4 de janeiro de 2026
Resposta da hmv (UK) - Kettering
Hi Goda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good quality products and very…
Very good quality products and very easy to use
31 de dezembro de 2025
Resposta da hmv (UK) - Kettering
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from amazingly…
Excellent service from amazingly knowledgeable staff, even with music many decades old. It was easy to find the arrange to buy what I wanted when released many weeks later.
15 de dezembro de 2025
Resposta da hmv (UK) - Kettering
Hi Tim
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Kettering store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very nice staff.
5 de dezembro de 2025
Resposta da hmv (UK) - Kettering
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I am pleased to have received my order…
I am pleased to have received my order in good time and will be ordering from HMV again in the future.
4 de dezembro de 2025
Resposta da hmv (UK) - Kettering
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very knowledgeable and helpful staff
4 de dezembro de 2025
Resposta da hmv (UK) - Kettering
Hi Lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click &Collect to store good experience
Very quick delivery of cd to store with good communication. Staff in local HMV store very friendly and collection really easy.
22 de novembro de 2025
Resposta da hmv (UK) - Kettering
Hi Jan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My experience of HMV
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or when ordering records
The store at Kettering is very well set out and staff very helpful.
12 de novembro de 2025
Resposta da hmv (UK) - Kettering
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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