Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Ver mais
A empresa respondeu
Localização
Alterar localização33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
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Leia as opiniões dos outros
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Ver mais
A empresa respondeu
Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Ver mais
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When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interru... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Middlesbrough
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Reino Unido
4,6
Excelente
261 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good communication
Good communication, prompt delivery. As advertised, no issues. I struggled to find the l.p. I ordered as it had sold out on the artist and record labels web sites, so delighted to see it available at hmv!
15 de novembro de 2025
Resposta da hmv (UK) - Middlesbrough
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Middlesbrough
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Middlesbrough
Hello Victoria,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff were great
21 de outubro de 2025
Resposta da hmv (UK) - Middlesbrough
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Loved the blu ray and compassion
Excellent service at the Middlesbrough all the staff feel like family 😁they r so kind;every year my friend and I don't buy Christmas presents for each other we buy for charity 😔some people get nothing and when there is a sale on Ann, Gordon and Wayne always let me know so we can give more
23 de outubro de 2025
Resposta da hmv (UK) - Middlesbrough
Hi Mark,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always amazing there was fault with one…
Always amazing there was fault with one of my items they reordered it and delivered my other items kept me in the loop about my remaining item and delivered it pretty quickly if I could have given more stars I would have
13 de outubro de 2025
Resposta da hmv (UK) - Middlesbrough
Hi Emily,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Service at Middlesbrough store…
Service at Middlesbrough store excellent, special shout-out to Wayne and gemma
9 de outubro de 2025
Resposta da hmv (UK) - Middlesbrough
Hello Christine
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Middlesbrough store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
A really helpful staff nothing seems to…
A really helpful staff nothing seems to be any trouble
2 de outubro de 2025
Resposta da hmv (UK) - Middlesbrough
Hi Dave,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Middlesbrough
Hi Francesca
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Middlesbrough
Hi Bea
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly helpful efficient staff
22 de setembro de 2025
Resposta da hmv (UK) - Middlesbrough
Hi Anne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Middlesbrough
Hi Mel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Middlesbrough
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Vinyl pre ordered
My order was delivered promptly and staff were extremely polite and helpful 👍
8 de setembro de 2025
Resposta da hmv (UK) - Middlesbrough
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Middlesbrough
Hi JAMES
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great choice
Great choice. Found just what I wanted. Super fast easy to search store
12 de agosto de 2025
Resposta da hmv (UK) - Middlesbrough
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great delivery always on time
Great delivery always on time. Always order from HMV. Can trust them every time.
3 de agosto de 2025
Resposta da hmv (UK) - Middlesbrough
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very nice staff
Friendly staff who seam to have common interest in movie and music. Always ready to offer help and advice. I really appreciate thier knowledge.
26 de junho de 2025
Resposta da hmv (UK) - Middlesbrough
Hi Gordon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Polite helpful staff in store and a…
Polite helpful staff in store and a quick delivery, which was free!
5 de junho de 2025
Resposta da hmv (UK) - Middlesbrough
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Middlesbrough
Hi joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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