I had a great experience at HMV I was looking for the friday the 13th box collection and couldn't find it but I can't remember her name it was a woman with red hair she was very helpful and got it for... Ver mais
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Localização
Alterar localizaçãoUnit G20A, 68 Parkway Shopping Centre, RG14 1AY Newbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I visit HMV in Newbury fairly frequently and more often than not pick something up physical media-wise in-store or place an order for collection. The staff are always friendly and helpful, and on this... Ver mais
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I had visited my local HMV Newbury a couple of weeks prior to the release of Avatar Fire and Ash steelbook. I spoke to a gentleman called Paul who advised me that the Steelbook was coming out later th... Ver mais
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Acknowledged when entering the store and asked ''what can i help you with?' Two good points when dealing with the public. A good selection of classic 1930's to 2000+ films in either the collection... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Newbury
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit G20A, 68 Parkway Shopping Centre, RG14 1AY, Newbury, Reino Unido
4,9
Excelente
134 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent item fast delivery
8 de março de 2024
Resposta da hmv (UK) - Newbury
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
delivered on time what i ordered
10 de fevereiro de 2024
Resposta da hmv (UK) - Newbury
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We had a wonderful experience of what…
We had a wonderful experience of what great customer service should be. We were helped with our issue regarding a new Hi -Fi by Rachel ( We believe she was the Manger) in the Newbury store. A great example to her team of excellent customer service. Walked out of her store a very satisfied customer. Thank you Rachel
9 de fevereiro de 2024
Resposta da hmv (UK) - Newbury
Hi BARBARA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service and quick delivery
28 de janeiro de 2024
Resposta da hmv (UK) - Newbury
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Newbury
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Newbury staff very helpful in arranging…
Newbury staff very helpful in arranging delivery. Item arrived as promised.
7 de janeiro de 2024
Resposta da hmv (UK) - Newbury
Hi Mr Reeve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service.
22 de dezembro de 2023
Resposta da hmv (UK) - Newbury
Hi Susan
Thanks for your review regarding our customer service team - we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Really helpful staff in Newbury
19 de dezembro de 2023
Resposta da hmv (UK) - Newbury
Hello Nicholas
Thanks so much for taking the time to leave us a review for hmv Bromley.
Cheers for shopping with hmv, see you again soon and merry christmas :-)
From going into the store in Newbury…
From going into the store in Newbury where a very helpful young lady helped to find what I was looking for to delivery,which was very prompt.I could’nt fault anything.
9 de dezembro de 2023
Resposta da hmv (UK) - Newbury
Hi Nicola
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and quick
Ordered online and picked up in store. Found the whole process easy and quick. Staff at Newbury were great.
12 de dezembro de 2023
Resposta da hmv (UK) - Newbury
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The young lady who served me was very helpful
The young lady who served me was very helpful in suggesting another DVD when I told her that my son was Autistic.
She was enthusiastic and so pleasant throughout the whole time.
5 de dezembro de 2023
Resposta da hmv (UK) - Newbury
Hi Joanna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great shop, friendly staff
Easy website to navigate and the option to pick up item in store is ideal. Friendly staff too.
5 de dezembro de 2023
Resposta da hmv (UK) - Newbury
Hi Carrie-Louise,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service 👍
Had to order click and collect but I was kept informed of my order progress. Great to actually go into a shop & then be greeted by cheerful, polite staff. Brilliant 🙂
5 de dezembro de 2023
Resposta da hmv (UK) - Newbury
Hi Maria,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Very helpful staff. They went 'above and beyond' to find information about a product and then ordered it for me.
6 de dezembro de 2023
Resposta da hmv (UK) - Newbury
Hi,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service
Excellent customer service. Such a great and friendly service.
3 de dezembro de 2023
Resposta da hmv (UK) - Newbury
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful assistants
Very friendly and helpful assistants - always appreciated.
28 de novembro de 2023
Resposta da hmv (UK) - Newbury
Hi Carole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Order
The order arrived within a few days, and staff in Newbury really helpful.
22 de novembro de 2023
Resposta da hmv (UK) - Newbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Newbury
Hi jack
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent knowledgeable and friendly…
Excellent knowledgeable and friendly service. The service by all the staff I have met has always been to a very high standard of customer care.
15 de novembro de 2023
Resposta da hmv (UK) - Newbury
Hello Jennifer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
From the person who took my order the…
From the person who took my order the the lady who served me with it excellent service
16 de novembro de 2023
Resposta da hmv (UK) - Newbury
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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