I walked into the store in Newcastle, the staff did everything for me. They found and ordered my cd, I opted for click and collect, no postage, no waiting in, I paid and a week later I collected my p... Ver mais
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Localização
Alterar localizaçãoUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
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Leia as opiniões dos outros
The member of staff was very friendly and polite. Obviously well trained too. A visit made simple and enjoyable.
A empresa respondeu
I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Ver mais
A empresa respondeu
I received an email confirming my Dvd had been dispatched and the next day I received another email informing me my order was ready for collection. The guy who served me was pleasant and placed my ord... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Newcastle
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Reino Unido
4,8
Excelente
635 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The member of staff was very friendly…
The member of staff was very friendly and polite. Obviously well trained too. A visit made simple and enjoyable.
31 de agosto de 2026
Resposta da hmv (UK) - Newcastle
Hi Mr Oliver
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and delivered within two…
Easy to order and delivered within two days
30 de agosto de 2026
Resposta da hmv (UK) - Newcastle
Hi Amanda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy way to buy
I walked into the store in Newcastle, the staff did everything for me. They found and ordered my cd, I opted for click and collect, no postage, no waiting in, I paid and a week later I collected my purchase on a lunch break. This was so easy and the preferable way for me to buy. The staff instore were friendly and happy to do. Thank you.
26 de agosto de 2026
Resposta da hmv (UK) - Newcastle
Hi Debs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sales assistant went to considerable…
Sales assistant went to considerable trouble to find the correct recording and this was delivered to my home address within a few days, well packed and in perfect condition.
21 de julho de 2026
Resposta da hmv (UK) - Newcastle
Hello SEAN
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent services from hmv staff.
19 de agosto de 2026
Resposta da hmv (UK) - Newcastle
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Newcastle
Hi Emm
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service
Great customer service
The guy in the store at Newcastle, Eldon Square was very helpful, searching and ordering the LP’s for me :-)
8 de agosto de 2026
Resposta da hmv (UK) - Newcastle
Hi Claire
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Brilliant experience
Brilliant experience. I've never had any issues ordering online. Delivery is quick as well.
16 de agosto de 2026
Resposta da hmv (UK) - Newcastle
Hello Anthony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I love the staff really helpful and…
I love the staff really helpful and service was great but please why can’t I shop anymore without the endless please can I give a review I know you want to know how your doing . but I want to just shop please not answer 10 reasons why I should shop with you . give me old days when you said thank you and that was that. All you chains nowadays are too needy
14 de agosto de 2026
Resposta da hmv (UK) - Newcastle
Hello Teresa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Newcastle
Hello Simon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to use online was here I' aa few…
Easy to use online was here I' aa few days great service
4 de agosto de 2026
Resposta da hmv (UK) - Newcastle
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A quick sale
A quick sale, did not to make me buy other items.
A nice, courteous sales, person
29 de julho de 2026
Resposta da hmv (UK) - Newcastle
Hello Anthony
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Professional
Professional, knowledgeable and very helpful staff and delivery was excellent
3 de agosto de 2026
Resposta da hmv (UK) - Newcastle
Hi DAVE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service and very…
Excellent customer service and very efficient
Staff very helpful
Really pleased
1 de agosto de 2026
Resposta da hmv (UK) - Newcastle
Hello PAUL
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Newcastle
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Newcastle
Hi Bruce,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service notified…
Excellent customer service notified three times when cd ordered dispatched and ready for collection
29 de julho de 2026
Resposta da hmv (UK) - Newcastle
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Newcastle
Hi marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Collected order from store
Collected order from store. Courteous and professional customer service.
20 de julho de 2026
Resposta da hmv (UK) - Newcastle
Hi Roman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
𝐑𝐢𝐜𝐡𝐚𝐫𝐝 𝐒 𝐯𝐞𝐫𝐲 𝐪𝐮𝐢𝐜𝐤𝐥𝐲 𝐬𝐨𝐫𝐭𝐞𝐝 𝐦𝐲 𝐜𝐥𝐢𝐜𝐤…
𝐑𝐢𝐜𝐡𝐚𝐫𝐝 𝐒 𝐯𝐞𝐫𝐲 𝐪𝐮𝐢𝐜𝐤𝐥𝐲 𝐬𝐨𝐫𝐭𝐞𝐝 𝐦𝐲 𝐜𝐥𝐢𝐜𝐤 𝐚𝐧𝐝 𝐜𝐨𝐥𝐥𝐞𝐜𝐭 𝐨𝐫𝐝𝐞𝐫 𝐟𝐨𝐫 𝐦𝐞 𝐈 𝐰𝐚𝐬 𝐢𝐧 𝐚𝐧𝐝 𝐨𝐮𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐬𝐡𝐨𝐩 𝐢𝐧 𝐚𝐛𝐨𝐮𝐭 𝟑 𝐦𝐢𝐧𝐮𝐭𝐞𝐬. 𝐇𝐞 𝐰𝐚𝐬 𝐩𝐨𝐥𝐢𝐭𝐞 𝐚𝐧𝐝 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥.
17 de julho de 2026
Resposta da hmv (UK) - Newcastle
Hello Ex
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Newcastle store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
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