I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Ver mais
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Localização
Alterar localizaçãoUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... Ver mais
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HMV are my go-to for all my DVD’s and Box-sets. The stock is massive and diverse, the staff are always knowledgeable, friendly and supportive; the postage and delivery are excellent and fast. Can’t... Ver mais
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I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Newcastle
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Reino Unido
4,8
Excelente
619 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
17 de junho de 2026
Resposta da hmv (UK) - Newcastle
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Newcastle
Hi Caroline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything happened just as promised
Everything happened just as promised, dvd ordered and collected as stated and staff were helpful and pleasant when serving me
2 de junho de 2026
Resposta da hmv (UK) - Newcastle
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Newcastle
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Not much to say just got really good…
Not much to say just got really good service as usual.
28 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Marcus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Came spot on husband loves the cd tyvm
31 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi denise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at HMV are always ready to…
The staff at HMV are always ready to help, they are very friendly and professional. If you need to order a dvd, they will do it for you. 100% great customer service.
25 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Jacqueline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Newcastle
Hi Ruth
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to collect parcel from store…
Very easy to collect parcel from store and very friendly store assistant.
26 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Vicki
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always the best service brilliant…
Always the best service brilliant choice of records
30 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hello Maureen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I have used HMV for years for their…
I have used HMV for years for their vinyl. Mainly the 3 for £66 deal.
However last 3 batches of this offer. One the sleeve has always been bent, damaged or indented. The self adhesive plastic hides these defects. Unless you open in store then no way to find out.
I have returned a vinyl today for this reason and the replacement is even worse. Top left corner 4 indented lines, middle a massive strike across like its been folded.
I will be returning this one again. That's two vinyls returned in 2 days and will continue until the stock is looked after better and more care used.
23 de maio de 2026
Opinião espontânea
Resposta da hmv (UK) - Newcastle
Hi Gary
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
From professional and clear advice and…
From professional and clear advice and support in store to delivery of my goods in timescale given.
Staff are superb in Newcastle Eldon Sq branch.
18 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hello Gary,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Newcastle
Hi!
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online
Ordered online. Quick and easy process. Picked up from the store....again quick and easy.
13 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Ray,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast and efficient service
13 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Roger,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Newcastle
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great order
Ordered from HMV, parcel arrived quickly, packaged well and all items in perfect condition. Thankyou
6 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Jo,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy transaction as usual no problems…
Easy transaction as usual no problems at all
6 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I’ve ordered from HMV quite a few times…
I’ve ordered from HMV quite a few times & never had any problems, always reliable & fast delivery to either the store or home address..
29 de abril de 2026
Resposta da hmv (UK) - Newcastle
Hi Carl,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a dvd at Newcastle store and…
I ordered a dvd at Newcastle store and the girl was lovely! Collected at Merrocentre store 2 days later and the guy was really pleasant and helpfull!
25 de abril de 2026
Resposta da hmv (UK) - Newcastle
Hi Noreen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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