Thank you Madison for your service helping me pre order two vinyls a few weeks ago she was a wonderful and helpful young lady and I now have my vinyls
A empresa respondeu
Localização
Alterar localizaçãoUnit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Ver mais
A empresa respondeu
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... Ver mais
A empresa respondeu
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Yeovil
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Reino Unido
4,8
Excelente
200 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Easy to order from the website and free pick up for our local HMV store. As usual the staff in the store very friendly and helpful, also very knowledgeable.
28 de agosto de 2025
Resposta da hmv (UK) - Yeovil
Hi Janet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful when looking for a certain…
Very helpful when looking for a certain cd. Wasn't in stock so was ordered and arrived very quickly
26 de julho de 2025
Resposta da hmv (UK) - Yeovil
Hi Jon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and friendly staff helped me to…
Helpful and friendly staff helped me to place an order and have delivered to store. It arrived in the time quoted. It was a gift and the recipient was delighted. Thanks for a great service.
21 de julho de 2025
Resposta da hmv (UK) - Yeovil
Hi Cheryl
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very efficient friendly and helpful
17 de julho de 2025
Resposta da hmv (UK) - Yeovil
Hi KAY
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff
The staff were fantastic, knowledgeable chatty and very helpfull also a good sense of rappor between them
19 de julho de 2025
Resposta da hmv (UK) - Yeovil
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Yeovil
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Yeovil
Hello KCP
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff member that served me was…
The staff member that served me was extremely helpful and found the cd online that I wanted. He arranged to order it for me and for it to be delivered to my home. It all went according to plan and I received the CD in good time
28 de junho de 2025
Resposta da hmv (UK) - Yeovil
Hello Edward
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Popped in to get a few vinyl records but couldn't find what I was looking for, a lovely guy called Mark saw me and helped me get the ones I wanted, he was super friendly and we shared a few jokes and had a good chat about music.
Top service.
22 de junho de 2025
Resposta da hmv (UK) - Yeovil
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Gangs of London Blu-ray
I pre ordered a blu ray which I was looking forward to it came in a week which I was very happy with,the staff are always very helpful and polite ⭐️⭐️⭐️⭐️⭐️
13 de junho de 2025
Resposta da hmv (UK) - Yeovil
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
This is my favourite shop in Yeovil
This is my favourite shop in Yeovil. There is always a warm welcome from the friendly and knowledgeable staff. This is one of the best HMVs I have been into, even if all you want to do is browse.
4 de junho de 2025
Resposta da hmv (UK) - Yeovil
Hi Rak
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The MANAGER AT YEOVIL STOREanager at your YEOVIL STORE
The Manager at your YEOVIL STORE, Robert, is amazing - so knowledgeable and helpful.
Thanks
Dennis Liles
24 de maio de 2025
Resposta da hmv (UK) - Yeovil
Hi Dennis
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Just very efficient and well packaged…
Just very efficient and well packaged and service at shop in yeovil very good
16 de maio de 2025
Resposta da hmv (UK) - Yeovil
Hello david
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ashleigh + Mark were both very helpful and friendly
Ashleigh who took my order was very helpful: She established which Blue Ray item was the one I wanted and ordered it. A couple of days later, when I called in on the off-chance that the disc might be in, Mark was also friendly and helpful, phoning me later that day to say that my order was now ready for collection.
28 de fevereiro de 2025
Resposta da hmv (UK) - Yeovil
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Efficient and friendly staff.
18 de março de 2025
Resposta da hmv (UK) - Yeovil
Hi Sue
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wonderful store in Yeovil
Visiting the store in Yeovil is always a good experience.
Friendly and knowledgeable staff coupled with a helpful and pleasant attitude.
I've been going there for some years now and it never fails.
Rob and the team 10/10
12 de março de 2025
Resposta da hmv (UK) - Yeovil
Hi Dennis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good communication through email about…
Good communication through email about my order , easy for someone to collect on my behalf ( post op recovery ) friendly helpful staff
11 de março de 2025
Resposta da hmv (UK) - Yeovil
Hi Sharon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
great products
Great products, arrived quickly. well packaged. Excellent value.
26 de fevereiro de 2025
Resposta da hmv (UK) - Yeovil
Hello Sally
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great click and collect service
Easy to order, great communication. Easy to collect.
12 de fevereiro de 2025
Resposta da hmv (UK) - Yeovil
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful had a box set and last dis…
Very helpful had a box set and last dis did not work manager helpful and did a great job to replace the faulty dvd
2 de fevereiro de 2025
Resposta da hmv (UK) - Yeovil
Hi CollectPlus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.