Thank you Madison for your service helping me pre order two vinyls a few weeks ago she was a wonderful and helpful young lady and I now have my vinyls
A empresa respondeu
Localização
Alterar localizaçãoUnit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Ver mais
A empresa respondeu
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... Ver mais
A empresa respondeu
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Yeovil
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Reino Unido
4,8
Excelente
200 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Click and collect was straightforward.
14 de dezembro de 2025
Resposta da hmv (UK) - Yeovil
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Vinyl order
HMV really good for ordering vinyl. Orders turn up on time and staff are helpful.
10 de dezembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Jenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Yeovil
Hi Paula
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Polite and helpful
The staff are excellent and always smiling and very helpful and give good service a credit to the shop .
6 de dezembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Roger
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered exactly what I wanted
Ordered exactly what I wanted, arrived in store within 5 days.
14 de novembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Customer,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Friendly helpful staff
18 de novembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Mrs Rhodes
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Yeovil
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are a bit rude
9 de novembro de 2025
Opinião espontânea
Resposta da hmv (UK) - Yeovil
Hello adam
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Speedy service and very convenient for…
Speedy service and very convenient for me to collect in store.
16 de novembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv yeovil, Amazing staff
Very helpfull knowlegable staff who give the best in store experiance, Hmv well set up & stocked
14 de novembro de 2025
Resposta da hmv (UK) - Yeovil
Hello Timothy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always very helpful and kind really helpful ,xx
Always very helpful and nothing is to much trouble
17 de outubro de 2025
Resposta da hmv (UK) - Yeovil
Hi Jan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always very helpful
I could order CDs from Amazon without ever leaving my chair but I like to support high street stores.
HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let me down, however obscure my requests for Deathcore CDs
10 de outubro de 2025
Resposta da hmv (UK) - Yeovil
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful
The man, Mark at your Yeovil branch was really very helpful and went out of his way to help find what I wanted
3 de outubro de 2025
Resposta da hmv (UK) - Yeovil
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good chatting to the shop assistant
Good chatting to the shop assistant, who was friendly and helpful
24 de setembro de 2025
Resposta da hmv (UK) - Yeovil
Hello Tim,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Top communication quick delivery top…
Top communication quick delivery top item
28 de setembro de 2025
Resposta da hmv (UK) - Yeovil
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Music
Ease of order, well informed when item was available to pick up from local store very friendly staff
20 de setembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Garry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I've experienced proper customer…
I've experienced proper customer service. Good email contact. Cd was well packed. I'm very pleased.
13 de setembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Dawid
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Yeovil
Hi Dorothy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Yeovil
I collected a click and collect CD from Yeovil. The whole process from ordering to collection was excellent.
31 de agosto de 2025
Resposta da hmv (UK) - Yeovil
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Yeovil
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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