Holidayinn Opiniões 

As a present to my son I arranged a trip to Munich to watch Bayern play. Having bought tickets for the game, flights and accommodation in a suite at the holiday inn unfortunately the flights from Manchester were cancelled. Game tickets were refunded, flights refunded however the holiday inn took a payment in full although I cancelled 5 days prior to arriving. After going round the houses with IHG and receiving no callbacks as promised I was told I had booked an advanced rate. I use hotels all the time UK and abroad for business this was not shown on the option. Decision was final with no offer of credit or alternative nights. Holiday inn for a chain your size you should be ashamed. Thanking me for being an IHG member on every call however this is just words with no thoughts to your members. Never will I be using you again and will be posting across my social media.

Stayed at the Holiday Inn at Warminster it was absolutely terrible, no comforts whatsoever.
The shower gel was full of mould, it is apparently being upgraded in August the receptionist told me when I complained but if you are going to let people stay then at least give them a very discounted rate.
DON’T STAY HERE

Hallo, I really enjoyed my stay at The Marina Hotel , Shepperton.
The staff were friendly thorough and efficeient
A great lounge, a nicely relaxing area.
Unfortunately the television and the background music together didn't work. It was very distracting and I found it difficult to conentrate on my reading.
Also, could you change the style and music to something more relaxing instead of being 'in a disco' for breakfast and other times too.
A great hotel though. Thank you

For clarity I often stay at this hotel on business. So, my review is based across multiple experiences in 2023/2024

Outstanding Staff: The staff at Holiday Inn [Breakspear Way] truly sets it apart. From the moment you step through the doors, you're greeted with warmth and professionalism by the team at the front desk. Their dedication to customer service is evident in every interaction.

Personal Touches: During one stay, I was pleasantly surprised to find a welcome message written on my bathroom mirror! It was a small gesture that was massively appreciated after a long day; showing their commitment to making guests feel special and valued. I must also give a special mention to Debbie, whose warm and welcoming demeanour always enhances the Holiday Inn experience. Her friendliness and genuine hospitality make me feel like a VIP.

Breakfast is a delight: One of my personal highlights is undoubtedly the breakfast. The variety is impressive and it's the perfect way to start the day. Highly recommended; especially for early starts before a long day in the office!

Comfort and Convenience: The rooms at Holiday Inn are always quiet and comfortable. I travel for business and have access to all the amenities I could ask for.

Consistent: Consistency is a difficult thing to achieve! After numerous stays, I can always count on a consistently excellent experience. From the quality of the accommodations to the friendliness of the staff, they never disappoint.

My thanks to the Manager and Teams. I highly recommend Holiday Inn Breakspear Way.

We stayed at the Holiday Inn in Miami Port of Miami and we where horrified when we entered the room. I'm never staying at a holiday Inn again. We paid 500.00 per night and it was moldy old crappy furniture we couldn't see out the windows as they had them blocked off. I guess they didn't want to see the roof with all there air conditioning units etc. Sad so Sad please people don't stay here, the lobby is beautiful till you go up the elevator and the door opens then your in the slums and I mean slums Stay away.

Awful people in reception came there one her 😡holding grudges no understanding nothing

Whilst I did not stay at Holiday Inn Offenbach, I have to give some high praise for the outstanding customer care provided by their Guest Service Team, in particular Jessie Fisher, Eric Einschütz and Yannick Fournell. They had to deal with various administrative difficulties: they helped me to book a room for my elderly mother (who does not have a credit card) with my own card from abroad. The booking was tied to a court appointment my mother had to attend in Offenbach, which was postponed multiple times and then eventually cancelled. The Holiday Inn Team patiently changed the booking multiple times, and upon cancellation helped me with a refund. Unfortunately the card the booking was made with was not valid anymore, which caused additional complications. The Guest Service Team resolved all issues efficiently and with prompt and very friendly communication. Many thanks again!

Absolut unfreundliches personal, wie unverschämt will man den sein?
Wir erwarten freundlicheres antreffen von ihnen
bye und die hoffnung besteht auf besseres personal.

Good customer service, prompt service and good communication. Kudos to Jordan and Kate from the front desk. Always willing to help and a good listening ears, polite and professional
I have been coming to the hotel for long and both staffs go extra mile in doing their jobs. They are both an asset to IHG.

Holiday Inn Fareham. 15 January 2024. Everything seemed alright until I woke up for a shower and found strange bugs scurrying around in the bathroom, on the floor and in the bathtub. This hotel clearly needs fumigating and should not be renting rooms out in this state. Will never use this one again. Have not received a refund and fobbed off, despite asking for refund and getting name of night manager and hand written note too. Have photos to upload if possible here.

New Year’s Eve 2023. Absolutely the best we have beeb to .Pre drinks and canapés. Followed by 4 courses pre booked from a good choice menu. Plus tea/coffee and a tray of after dinner chocolates. Very accommodating with allergies ect
The DJ was more than excellent . He got to know everyone before we went for dinner and therefore the dance floor was packed. Then more food at 2.00.
Definitely booking for this year. A big THANK YOU to John and all the team at Wakefield junction 40 for accommodating the crowd from Roundwood Road. Look forward to seeing you again

The service from all the ladies on display, whether on reception, the bar or restaurant has been exemplary. I have deliberately waited to post this review as was waiting to see if the standard slipped, but no it didn’t. Absolutely faultless. A big thank you, and a special mention to Lucy Smith. Many thanks.

My first experience staying at a Holiday Inn was 5 days over Christmas at the Holiday Inn North just outside Norwich airport. Altho next to the airport there was no noise and the hotel had a very relaxed restful atmosphere. I was part of a coach party (Skill's) and we were incredibly well looked after and nothing was too much trouble for the staff. The cleanliness all around the hotel was noticeable and as there were one or two disabled guests it enabled us to see how caring the staff were. Full marks to all the staff from the kitchen and laundry to the front of house.

Parking scam all across the UK. I Stayed at Holiday Inn in Filton, Bristol. The hotel and it's services are good, breakfast was average -

BUT Unfortunately like most of the Holiday Inn across the country they have partnered with a parking scam company called Parkmaven. Parkmaven has horrible reviews online (mostly ZERO) and I think a reputed company like Holiday Inn must break the alliance with Parkmaven or change the way they charge for the parking. Also the staff at reception are not helpful in this matter. The signs are not obvious, the whole system is designed to dupe people in to getting a PCN, and the receptionist will not tell you or remind you how to pay for parking despite registering the vehicle reg number at the reception.

Holiday inn Rotherham went last night for aldis Christmas party best night ever, food came on hot plates the staff were amazing, DJ tried to play all requests compare was his usual charming self, will be booking for next year for definitely

I would rate as zero if I could!!
Absolutely terrible service, took money for a free cancellation night and now having to chase many different departments for over a month.
I will never use holiday inn again!

Conference cancelled in Liverpool called the great resist. Everyone is corrupt in this world. The truth is coming soon and you will all be held accountable.

Holiday inn, Guin Alabama. Very impressed with the cleanliness of the hotel, brilliant staff, very helpful. The food was very good. Would highly recommend this venue

Awful no choice of food raw chicken and vegetables wish I had taken photo of blood inside the chicken breast

Holiday Inn at Wolverhampton race course
Being put in a joining room next to strangers, its very noisy and an uncomfortable experience, I was not warned or asked as I would have not agreed to this. Mediocre rooms nothing to enjoy about them and rusty shower heads