Hollins & Hollinshead Opiniões 

1803
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It arrived very quickly and the packaging was lovely- as it was a gift that was important. I ordered another item from the same brand from another retailer ( as it was priced better) but it took ages... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Found an absolutely gorgeous necklace for my wife's birthday. Blue John+Whitby jet. Arrived quickly and well packaged. Very happy

A empresa respondeu

Classificada 5 em 5 estrelas

I went into Hollins and Hollinshead today to get a couple of links removed from a watch bracelet. They provide excellent quality service at a very good price. Not only that, but they offer the friendl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had been searching for a long time for a particular type of ring and finally found one on this website, I know it’s always a risk (from previous experience with other vendors) purchasing such an exp... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Relojoaria
  2. também em
  3. Joalheiro
  4. Negociante de diamantes
  5. Ourivesaria

Informação fornecida por diversas fontes externas

Hollins & Hollinshead is a family run jewellers with six stores in Cheshire. Established since 1978, we offer a wide range of charming jewellery and watches from a selection of prestigious and designer brands. With competitively priced products and a professional and helpful service both in-store and on our website, we aim to help our customers find the perfect piece, to be treasured for many years.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1803)

51 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Blue John pendant

Found the delivery good and the blue John pendant top class many thanks for a nice item M Brook.

4 de abril de 2024
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Resposta da Hollins & Hollinshead

Many thanks Malcolm for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.
Best regards.

Classificada 5 em 5 estrelas

Ordered online

Ordered online, delivery came two days earlier than stated, excellent service.

28 de fevereiro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Nicola for your 5 star review. It is very much appreciated.

Best regards.

Classificada 5 em 5 estrelas

I have just received my beautiful…

I have just received my beautiful mother of pearl necklace. It is absolutely stunning, so well made and looks far more expensive than it is . The stones are inlaid on both sides too . I am going to order the matching bracelet, I’m certain I won’t be disappointed ! Great purchase

22 de fevereiro de 2024
Opinião espontânea
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Resposta da Hollins & Hollinshead

Many thanks Carol for taking the time to leave your 5 star review. It is lovely to hear you are so pleased with your purchase and we are sure you'll be just as pleased when you receive your matching bracelet too.
Your custom and kind words are much appreciated.

Best regards.

Classificada 5 em 5 estrelas

All good

All good, lovely watch delivered in good time thank you

26 de janeiro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Joe for your 5 star review. It is very much appreciated.

Best regards.

Classificada 1 em 5 estrelas

Avoid buying from here

Writing another review because the other I was advised to remove… dodgy in itself. I bought a bracelet for my partners birthday there was a manufacturing fault this caused us to loose the bracelet as the clasp didn’t work. It took weeks complaining but eventually they offered us another bracelet, further complaining to get it for free as it was their fault, they then gave us a bracelet too short, so we had to swap it again, when he opened it on Christmas Day we realised the fault and you could not wear it without it falling off so we complained again as this was a clear manufacturing error, someone organised a replacement so we went to the store, the store manager was so rude thought she was above all the customers refusing to make eye contact, and saying it was our fault and they wouldn’t give us the bracelet in that condition, when we had 3 with the same issue…. Eventually we got another replacement from another manufacturer without the fault which was then too long! We couldn’t be bothered with the hassle of talking to people that didn’t want to help, and were just rude. The lack of care to order the correct size was unacceptable it was a Christmas present that wasn’t sorted until mid-late January. I’ll likely get a call again asking for this to be removed but I want all customers to be aware of this! For expensive jewellery go to higher quality places, for diamonds I thoroughly recommend Austen and Blake

Edit for the response they just gave me:

Read the review you will see I stated that the manager was hostile and didn’t make eye contact refused to take responsibility after you had already said it was a manufacturing issue. The manager said she called the owner and she denied ever talking to me so thank you for clarifying that the owner lied and she did talk to me :)

18 de janeiro de 2024
Opinião espontânea
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Resposta da Hollins & Hollinshead

Hi Jess,
We are sorry to read that after arranging replacement bracelets for you, corresponding to your messages, arranging for you to speak to the owner of the business, and having communications with 2 shop managers and our senior online manager, that you are so dissatisfied with the products and the service you received.
With over 40 years trading on our local high streets around Cheshire, we take pride in the service that we offer our customers and we apologise that your experience did not match your expectations.

Best regards.

Classificada 5 em 5 estrelas

5 ***** Company.

Although the Item I purchased wasn't quite right for my needs I must say this Company's CS is 5 ***** they respond to Emails with Politeness and Efficiency. A Company that I shall most certainly be Buying from again in the future.

25 de janeiro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Allyson for taking the time to leave a 5 star review. Your positive feedback and kind words are very much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Delighted with purchase

Delighted with purchase. Speedy delivery. Top seller.

9 de janeiro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Pat for your 5 star review. It is very much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Best deal available very secure…

Best deal available very secure transaction quick and and informed delivery gladly use again if required thankyou

8 de janeiro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Johnee for taking the time to leave a 5 star review, it is much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Stunning watch and great service

Stunning watch and great customer service. Highly recommend.

3 de janeiro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Paul for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.

Best regards.

Classificada 5 em 5 estrelas

Excellent service, great company

Excellent service. Polite helpful staff on the phone when I needed to query something. Fast post and delivery, competitive prices, overall a great experience, would use again and recommend.

2 de janeiro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Emma for your 5 star review. Your positive feedback and kind words are very much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Great company

We recently moved to Nantwich and I’ve had two occasions to go into the jewellers for repairs . On both occasions , the staff have been friendly and efficient, Yvonne and Bev have be particularly helpful. The quotes have been fair and competitive and the work top quality. Such a great business . They have some lovely pieces for sale too ! Thank you very much

3 de janeiro de 2024
Opinião espontânea
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Resposta da Hollins & Hollinshead

Many thanks Lainie for your 5 star review of our Nantwich store. It is lovely to hear that you are happy with the service that you received.
Your kind words and comments have been passed on to Yvonne and team and are very much appreciated.

Best regards, we look forward to seeing you instore again soon!

Classificada 5 em 5 estrelas

Great purchase

Great purchase, fast delivery and communications

14 de dezembro de 2023
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Resposta da Hollins & Hollinshead

Many thanks Lynne for your 5 star review. It is very much appreciated.

Best regards for the festive season.

Classificada 5 em 5 estrelas

Prompt service

Prompt service, well packed and fabulous choice. Would definitely recommend for Blue John jewellery.

8 de dezembro de 2023
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Resposta da Hollins & Hollinshead

Many thanks Joanne for your 5 star review. It is very much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Watch purchase.

When you purchase any item you do expect quality, communication, a good delivery time.
Well packaged especially when given as a gift.

This company fulfilled all of this. Thank you.

4 de dezembro de 2023
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Resposta da Hollins & Hollinshead

Many thanks Patricia for taking the time to leave a 5 star review.
Your positive feedback is much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Very friendly

Very friendly, helpful service. I have used them before and I would use them again. Very professional. Recommend.

30 de novembro de 2023
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Resposta da Hollins & Hollinshead

Many thanks Nigel for taking the time to leave your positive feedback, it is much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Excellent

Excellent. Good price and we’ll packaged with quick delivery. Thank you. Very pleased

23 de novembro de 2023
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Resposta da Hollins & Hollinshead

Many thanks for your 5 star review. It is very much appreciated.

Best regards.

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