We were told would be 6-8 weeks for delivery and when I checked up, was informed issue with the colour cloth we'd picked and would we like to pick a different one. We stuck with the original colour we... Ver mais
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Leia as opiniões dos outros
Top tier customer support from Columbo and Alex when ordering my first pool table. Both guys were extremely helpful, friendly and understanding when discussing my needs and I was grateful for their as... Ver mais
A empresa respondeu
Came to see Callum in the Bristol showroom to have a look at pool tables for our golf business. He was really knowledgable, polite and patient with my partner and I. We're not in a position to order y... Ver mais
A empresa respondeu
Fantastic Service from Callum at Home Leisure - I had been looking for an Elvis Presley Pinball and contacted Home Leisure - Callum was able to source one for me (which I know is difficult as not many... Ver mais
Informações sobre a empresa
Escrito pela empresa
Multi-Award winning Games Room Retailer. Incredible range of the World's best products, many exclusive to us. Visit Europe's largest showrooms.
Informações de contacto
Marshacre Lane, BS35 4AL, Elberton, Reino Unido
- 01454 413636
- sales@homeleisuredirect.com
- www.homeleisuredirect.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 78% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The number one company for pool tables
I wanted a 7ft American pool table to play on in spots and stripes and home leisure direct came through for me, fantastic company, would highly recommend
I delt with Ben Flack
I delt with Ben Flack, his knowledge of the pool tables is unreal.
The service has been fantastic from ordering to delivery.
Use the Best in the Business, Homeleisure Direct!
Excellent
Excellent advice provided over the phone, including on products not stocked by the company. Delivered on time and excellent installation on the pool table.
Purchased signature champion and just…
Purchased signature champion and just had it delivered and installed. Fantastic service from start to finish. Table looks great and was installed and placed exactly where I wanted it. Highly recommend this company.
Home Leisure Direct Purchase
Thank you to Home Leisure Direct for an excellent experience having purchased a Chester pool dinning table. Very knowledgeable and friendly staff providing clear guidance and answers to questions I had in the showroom. Table came 3 weeks after purchase. Table was Installed by 2 people, both were professional and friendly. The pool table is amazing. Highly recommended
Charlie and the team have been…
Charlie and the team have been fantastic
Table size advice given for my room
Delivery made on the date I chose
Table levelled and checked,
Could be more pleased with the woke experience,
Highly recommended
8' Rasson Accura American Pool Table…
shopped around for a Rasson pool table and these guys where defiantly the most helpful and knowledgeable and gave me a great price with tip-top service. Bought and ordered all over the phone, they delivered before the estimated due date and spent several hours setting everything up, making sure all was ok and removed all the packaging too. 100% good service.
5 STAR service all the way!!!!!
From the initial enquiry phone call to the installation and handover of our 7ft American pool table, Home Leisure Direct were professional, knowledgeable and delivered flawless customer service. The table is class and is now a centre-piece in our 'Bunker' . Would definitely highly recommend!!! 5 STARS
A total breeze to deal with from start to finish.
Charlie from 'Home Leisure Direct' had been great from start to finish. We went to the showroom to have a look at a few of the tables and Charlie was ever so helpful and made it a breeze purchasing the pool dining table. He answered all our questions, and we went away having purchased a 'Signature Chester Pool table'. We were made up with the table but also Charlie's top service.
Overall, the experience with Home Leisure Direct and Charlie was exceptional. Everything went to plan and the chaps who came to fit the table in our dining room explained every step of what they were doing.
The entire process was painless and there was one less thing to worry about seeing that we were moving home!
Thank you Charlie and Home Leisure Direct
This is my second pool table and as per…
This is my second pool table and as per last time all was spot on with quality and delivery
Very good and always use again
Very Poor customer service, quick to secure sale and take money
Ordered the Signature 7ft Pool Table back in June with a quoted delivery time frame of 5-20 days. Took delivery of the table today and cannot fault the installation team, but the communication from the head office and lack of updates was extremely poor. All they kept saying was still with manufacturers. Even after sending screenshots of the website stating in stock and delivery still saying 5-20 days, there was no rush to try and resolve. Do not believe anything they state on there website about delivery because they are a pack of lies and i wouldn't recommend using Home Leisure Direct unless you are happy to wait for months for delivery and never be kept up to date and having to always do the chasing with nobody actively contacting you to offer updates.
Great Service & Advice
I visited the Bristol showroom and spoke to Callum. His advice was much appreciated and he was quick to answer follow up questions. The purchase was user friendly and I was fully informed of timescales etc. Installation was very professional and helpful answering questions and offering advice. The quality of the table is (Chester) is impressive and I am very happy with the pool playing experience. My wife is very please with the dinning table conversion. Top Marks!!
7ft Silver Mist
I’m delighted with my purchase from Home Leisure Direct – the table looks beautiful and is excellent to play on! Sam was extremely helpful when placing my order, providing me with different options and what would work best for me. Great service from the guys when it came to installation as well, overall a job very well done.
Excellent service
Delivery was delayed by a week due to staff being poorly but when it did arrive everything was perfect. Sam & Nathan delivered & installed my new table very efficiently. They set everything up & demonstrated how to level it & look after it. Really nice guys. Thank you, 10/10.
Brilliant service throughout from the…
Brilliant service throughout from the initial discussion and visit to the showroom and speaking to Jake to the delivery and installation. Really pleased with our pool table and would have no issue recommending Home Leisure Direct. Thank You.
Very happy with the product and the…
Very happy with the product and the delivery guys were very friendly and helpful in installing it.
Great Product and Service
Great looking table, installed quickly and without any fuss by the installation team. Would definitely recommend Home Leisure. Sales team were brilliant too giving all the information needed so I could make a decision on which table I wanted in my own time.
An excellent service given
An excellent service given by Home Leisure! Jake in the showroom spent many weeks helping me with the best options which was a great help to get the right pool table. Then delivery was on time with clear communication and Neil & Aaron who fitted the table did a great job without any hassle to me and all rubbish removed. Thank you
Outstanding product, great service.
Our Warwick Pool table has recently arrived and we are so happy with it, has given our bar a real ‘wow’ factor. We visited the Home Leisure showroom at the beginning of the process to try and get some ideas, which was really enjoyable in itself. Jake and the team have been very helpful throughout , offering their knowledge and expertise to help us decide which product would suit our needs best. I would definitely recommend Home Leisure Direct, we will be using them again in the near future.
Table is great
Table is great, plays like a top class table in any given pool hall or pub. Put the table top on and now it’s a classy looking dining table. Very impressed.
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