Home Leisure Direct Opiniões 

1747
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were told would be 6-8 weeks for delivery and when I checked up, was informed issue with the colour cloth we'd picked and would we like to pick a different one. We stuck with the original colour we... Ver mais

Classificada 5 em 5 estrelas

Top tier customer support from Columbo and Alex when ordering my first pool table. Both guys were extremely helpful, friendly and understanding when discussing my needs and I was grateful for their as... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Came to see Callum in the Bristol showroom to have a look at pool tables for our golf business. He was really knowledgable, polite and patient with my partner and I. We're not in a position to order y... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic Service from Callum at Home Leisure - I had been looking for an Elvis Presley Pinball and contacted Home Leisure - Callum was able to source one for me (which I know is difficult as not many... Ver mais

Informações sobre a empresa

  1. Eventos e entretenimento

Escrito pela empresa

Multi-Award winning Games Room Retailer. Incredible range of the World's best products, many exclusive to us. Visit Europe's largest showrooms.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 78% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1747)

169 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent

Excellent advice provided over the phone, including on products not stocked by the company. Delivered on time and excellent installation on the pool table.

16 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Home Leisure Direct Purchase

Thank you to Home Leisure Direct for an excellent experience having purchased a Chester pool dinning table. Very knowledgeable and friendly staff providing clear guidance and answers to questions I had in the showroom. Table came 3 weeks after purchase. Table was Installed by 2 people, both were professional and friendly. The pool table is amazing. Highly recommended

28 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Charlie and the team have been…

Charlie and the team have been fantastic
Table size advice given for my room
Delivery made on the date I chose
Table levelled and checked,
Could be more pleased with the woke experience,
Highly recommended

24 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

8' Rasson Accura American Pool Table…

shopped around for a Rasson pool table and these guys where defiantly the most helpful and knowledgeable and gave me a great price with tip-top service. Bought and ordered all over the phone, they delivered before the estimated due date and spent several hours setting everything up, making sure all was ok and removed all the packaging too. 100% good service.

23 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

5 STAR service all the way!!!!!

From the initial enquiry phone call to the installation and handover of our 7ft American pool table, Home Leisure Direct were professional, knowledgeable and delivered flawless customer service. The table is class and is now a centre-piece in our 'Bunker' . Would definitely highly recommend!!! 5 STARS

23 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A total breeze to deal with from start to finish.

Charlie from 'Home Leisure Direct' had been great from start to finish. We went to the showroom to have a look at a few of the tables and Charlie was ever so helpful and made it a breeze purchasing the pool dining table. He answered all our questions, and we went away having purchased a 'Signature Chester Pool table'. We were made up with the table but also Charlie's top service.
Overall, the experience with Home Leisure Direct and Charlie was exceptional. Everything went to plan and the chaps who came to fit the table in our dining room explained every step of what they were doing.
The entire process was painless and there was one less thing to worry about seeing that we were moving home!
Thank you Charlie and Home Leisure Direct

20 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Very Poor customer service, quick to secure sale and take money

Ordered the Signature 7ft Pool Table back in June with a quoted delivery time frame of 5-20 days. Took delivery of the table today and cannot fault the installation team, but the communication from the head office and lack of updates was extremely poor. All they kept saying was still with manufacturers. Even after sending screenshots of the website stating in stock and delivery still saying 5-20 days, there was no rush to try and resolve. Do not believe anything they state on there website about delivery because they are a pack of lies and i wouldn't recommend using Home Leisure Direct unless you are happy to wait for months for delivery and never be kept up to date and having to always do the chasing with nobody actively contacting you to offer updates.

9 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service & Advice

I visited the Bristol showroom and spoke to Callum. His advice was much appreciated and he was quick to answer follow up questions. The purchase was user friendly and I was fully informed of timescales etc. Installation was very professional and helpful answering questions and offering advice. The quality of the table is (Chester) is impressive and I am very happy with the pool playing experience. My wife is very please with the dinning table conversion. Top Marks!!

6 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

7ft Silver Mist

I’m delighted with my purchase from Home Leisure Direct – the table looks beautiful and is excellent to play on! Sam was extremely helpful when placing my order, providing me with different options and what would work best for me. Great service from the guys when it came to installation as well, overall a job very well done.

6 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent service

Delivery was delayed by a week due to staff being poorly but when it did arrive everything was perfect. Sam & Nathan delivered & installed my new table very efficiently. They set everything up & demonstrated how to level it & look after it. Really nice guys. Thank you, 10/10.

6 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service throughout from the…

Brilliant service throughout from the initial discussion and visit to the showroom and speaking to Jake to the delivery and installation. Really pleased with our pool table and would have no issue recommending Home Leisure Direct. Thank You.

12 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Product and Service

Great looking table, installed quickly and without any fuss by the installation team. Would definitely recommend Home Leisure. Sales team were brilliant too giving all the information needed so I could make a decision on which table I wanted in my own time.

29 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

An excellent service given

An excellent service given by Home Leisure! Jake in the showroom spent many weeks helping me with the best options which was a great help to get the right pool table. Then delivery was on time with clear communication and Neil & Aaron who fitted the table did a great job without any hassle to me and all rubbish removed. Thank you

23 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding product, great service.

Our Warwick Pool table has recently arrived and we are so happy with it, has given our bar a real ‘wow’ factor. We visited the Home Leisure showroom at the beginning of the process to try and get some ideas, which was really enjoyable in itself. Jake and the team have been very helpful throughout , offering their knowledge and expertise to help us decide which product would suit our needs best. I would definitely recommend Home Leisure Direct, we will be using them again in the near future.

19 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Table is great

Table is great, plays like a top class table in any given pool hall or pub. Put the table top on and now it’s a classy looking dining table. Very impressed.

22 de setembro de 2025
Opinião espontânea

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