Top tier customer support from Columbo and Alex when ordering my first pool table. Both guys were extremely helpful, friendly and understanding when discussing my needs and I was grateful for their as... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Top tier customer support from Columbo and Alex when ordering my first pool table. Both guys were extremely helpful, friendly and understanding when discussing my needs and I was grateful for their as... Ver mais
A empresa respondeu
Came to see Callum in the Bristol showroom to have a look at pool tables for our golf business. He was really knowledgable, polite and patient with my partner and I. We're not in a position to order y... Ver mais
A empresa respondeu
Fantastic Service from Callum at Home Leisure - I had been looking for an Elvis Presley Pinball and contacted Home Leisure - Callum was able to source one for me (which I know is difficult as not many... Ver mais
Neil amd Liam were excellent fitters. They arrived early on the day and it didn't take long at all. Good service from start to finish. Recommended
A empresa respondeu
Multi-Award winning Games Room Retailer. Incredible range of the World's best products, many exclusive to us. Visit Europe's largest showrooms.
Marshacre Lane, BS35 4AL, Elberton, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 78% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
From the beginning of planing and buying the pool table, I had a great responsive and helpful service.
Ai in regards with the delivery, was even earlier than predicted, by a couple of young but experienced people.
As for the pool table Huntsman Oak and Walnut table, I was over the moon, quality of the table ,the playing and cloth is excellent.I knew the price was a bit higher for me than I was planning initially, but O don't regret choosing this table,is way over my expectations, and being honest, in reality looks far much better than in the pictures.
Callum, thank for you help, and a big thanks for the manufacturer 🙏.
I would recommend with all my heart this table.
Kind regards,
Excellent product and installed professionally supported by good communication.
Excellent service start to finish
Neil and James delivered the table during some bad weather but got on with the task quickly and efficiently. They were professional and knowledgeable.
Delighted with the table and it plays great!
Sam in sales and the delivery/fitting team (Chris and Jake) were brilliant throughout... plus the product (a Signature Huntsman table) is absolutely top drawer. Highly recommend.
Everything about this purchase was perfect. From visiting the showroom in Bristol to confirm our selection - to the wonderful delivery guys that took such care and were so helpful offering great advice.
The table, (Chester, in walnut with sage cloth) is an absolute delight to play on, and makes an equally beautiful dining table.
So glad we took the plunge and treated ourselves.
Really good company to deal with, from the initial order on the phone to delivery and installation , first class, love the table, looks great and plays great. 100 % recommended!
Great service, delivered on time and excellent quality table!
I ordered a Signature Huntsman (oak and walnut) 7ft pool table with a superfine grey cloth. Delivered within 3 weeks as estimated. The delivery guys were brilliant as well - arrived when they said, quick and efficient setup and lots of helpful advice.
Table plays brilliantly. Cloth is superb. Cushions respond perfectly. And the table looks lovely when not being used.
The overall experience makes the investment worthwhile and am sure we will enjoy for years!
From my first visit to the showroom to delivery day, I can honestly say my experience with this company has been outstanding.Jake has kept me informed throughout the process and is a credit to Home Leisure Direct. My Pinball machine was delivered today by Chris and James and installed so fast, I was playing it within minutes. Brilliant service and I am in awe of my awesome Pinball machine. These guys are outstanding.
Great showroom visit and Callum was very accommodating with all our questions and helped with the final selection of pool table

Resposta da Home Leisure Direct
Callum at Home leisure direct was so helpful and found me two pinball machines in beautiful condition that I had almost given up trying to find. The process from start to finish was made so easy and I highly recommend using them.
Chris and Jake did a wonderful Job of setting up our pool table. Very polite and efficient and really outstanding communication and thank you again.
Ordered and delivered in exactly 4 weeks, table is very well made and plays superbly, table fitters were spot on, everything went really smoothly with no problems

Resposta da Home Leisure Direct
Ordered a signature pool table plus various accessories and upgraded cloth. From placing the order the communication wasn’t great and generally takes a week for a reply to an email which then doesn’t resolve the issue just blames their stock levels, their computer system or other suppliers. Still awaiting cues from an order placed early June when they took full payment. The delivery went well and was very good. (Hopefully the other bits will all be resolved soon) 🤞

Resposta da Home Leisure Direct
I have just finished a 1 day pool coaching session with Ben Flack.
What an amazing experience from start to finish.
Anyone looking to take their game to the next level, speak to HLD and get yourself booked in, you won't regret it.
Many thanks to Ben for his advice, tips and patience throughout the whole day.

Resposta da Home Leisure Direct
Really pleased with my purchase, good quality table and expertly installed. Thanks to Sam for smooth ordering process.

Resposta da Home Leisure Direct
Have purchased several pinball machines from this company. Currently at 9 machines in total. Great service and fantastic machines.

Resposta da Home Leisure Direct
We dealt with Ben when ordering our kit. Honestly couldn’t meet a nicer guy and of the million questions we asked him, he answered 99% of them on the spot. Any he couldn’t answer were followed up by him within 24h. Honestly, couldn’t be better.

Resposta da Home Leisure Direct
Ben, Josh and the entire team have been an absolute joy to deal with from start to finish. A very long 6 months + in the making, they’ve stuck with us throughout, always there to offer a pointer, insight or useful trade contact to help us bring a brand new venue to life. We genuinely couldn’t have done it without the support from everybody at HLD.

Resposta da Home Leisure Direct
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