House of Kojo Opiniões 

4186
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lovely good quality plants. The packaging was great too, they really took care to ensure the plant doesn't get too stressed during transit. Only thing, would like to know more about my order status af... Ver mais

Classificada 5 em 5 estrelas

House of Kojo is my favourite online plant shop. The plants are always carefully packed and arrive in perfect shape. Customer service is always very friendly and happy to help with questions about... Ver mais

Classificada 3 em 5 estrelas

There was confusion around who was delivering the packages. First was told UPS and then the tracker kept saying they don't have my order yet. Turns out parcel force delivered it instead but to my neig... Ver mais

Classificada 5 em 5 estrelas

My second purchase from House of Kojo, beautiful healthy plants! Sadly my delivery driver did not take as much care and threw my parcel over a 6ft gate. Luckily one of my plants survived intact due t... Ver mais

Informações sobre a empresa

  1. Centro de jardinagem
  2. Entrega de flores
  3. Mercado de flores
  4. Designer de interiores
  5. Plant Display Store
  6. Viveiro de plantas

Escrito pela empresa

Your go-to for rare house plants delivered straight to your door.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(4186)

82 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I have ordered plants online from other…

I have ordered plants online from other retailers and decided to try House of Kojo, I would like to say I am SO impressed, the plant and pot were packaged so well. Better than any other site I have used. I could tell real care had gone into packing my order. Also the plant itself is in great condition and really healthy, I will definitely be using you again for future plant orders. Thanks you!

16 de abril de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

The delivery was good

The delivery was good. The plant is healthy, but was much smaller than the photo I saw. The special compost I’ve paid for hasn’t arrived. Apparently it was out of stock when I ordered it.. but no one told me?
I’m still waiting. But got an email today to show me how to re pot my plant!..?

24 de março de 2025
Classificada 4 em 5 estrelas

Customer service

I ran into some delivery issues so I contacted customer service via email and they replied back very quickly and provided some flexible options to sort out the issue.
They were very understanding after a few days later, I finally got the package delivered safely.

24 de março de 2025
Classificada 5 em 5 estrelas

Fantastic service and well packaged…

Fantastic service and well packaged plants…….. they are clearly taken care of and looked after!
Had an issue with delivery but it was a misunderstanding and they rectified it very quickly and told to get in contact again should I have any queries. Very supportive !!

23 de março de 2025
Classificada 5 em 5 estrelas

Perfect

I ordered 2 times from this website, I fully recommend. Fast delivery, very well packaged products , beautiful and healthy plants. Thank you

25 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic company

Fantastic company, the plants arrived looking very healthy, and great care was taken to keep them warm during the frosty weather. I just love the attention and care they took, I've have ordered many plants online from different places but this is the first time they were wrapped up so well and even had their own little heating pack! 10 out of 10

21 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Honest, Friendly Company

The friendly, honest advice that I got when I enquired about whether or not I needed a plant protection pack with my collection order, also was very accommodating for me to collect my order just outside of collection hours.

20 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best support team!🥰

Needed to change address on my order, I got a response within an hour. Dispatched within a day, cannot wait for my plants!

20 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely plants and fantastic customer service

First ever order from HoK. Initially received the wrong plant and Jess in customer service organised the correct plant to be sent out and the incorrect one to be collected. I decided I wanted to keep the incorrect plant too so asked for an invoice for it and she sent me the invoice at 50% to reflect the original mistake plus free winter protection and next day delivery. Excellent response times and very friendly, would highly recommend and has definitely convinced me to be a repeat customer!

18 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient service

Ordered 4 plants. All arrived quickly and in great condition due to careful packing. Will be back to buy more :)

4 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful plants

Beautiful plants. Arrived extremely well packaged and in great condition. Highly recommend this seller to everyone 😊Thank you . Will buy from you again.

23 de fevereiro de 2025
Classificada 5 em 5 estrelas

Amazing

Amazing. Plants arrived safely and well packaged. Ordered multiple times and each time they do not disappoint 🙌 👌

25 de fevereiro de 2025
Classificada 3 em 5 estrelas

Confusing Delivery

There was confusion around who was delivering the packages. First was told UPS and then the tracker kept saying they don't have my order yet. Turns out parcel force delivered it instead but to my neighbours outdoor bins and I had no way of knowing as there was no tracker and nothing to say where they had been left resulting in damage to one of the plants as who knows how long they were out there for?? Otherwise I think they will recover but feel somehow this could have been avoided.

25 de fevereiro de 2025

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