Lovely good quality plants. The packaging was great too, they really took care to ensure the plant doesn't get too stressed during transit. Only thing, would like to know more about my order status af... Ver mais
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Leia as opiniões dos outros
House of Kojo is my favourite online plant shop. The plants are always carefully packed and arrive in perfect shape. Customer service is always very friendly and happy to help with questions about... Ver mais
There was confusion around who was delivering the packages. First was told UPS and then the tracker kept saying they don't have my order yet. Turns out parcel force delivered it instead but to my neig... Ver mais
My second purchase from House of Kojo, beautiful healthy plants! Sadly my delivery driver did not take as much care and threw my parcel over a 6ft gate. Luckily one of my plants survived intact due t... Ver mais
Informações sobre a empresa
- Centro de jardinagem
- Entrega de flores
- Mercado de flores
- Designer de interiores
- Plant Display Store
- Viveiro de plantas
Escrito pela empresa
Your go-to for rare house plants delivered straight to your door.
Informações de contacto
Hall Nurseries, Upper Helmsley, YO41 1JY, York, Reino Unido
- info@houseofkojo.com
- www.houseofkojo.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very Disappointed – Received Diseased Plants, No Response from Support
I ordered for £80 from House of Kojo and was extremely disappointed with what I received. Two of the plants arrived clearly diseased with visible signs of bacterial/fungal infection on all of their leaves. They were obviously in no condition to be sold.
I immediately emailed their customer support with photos and a request for a replacement or refund, and got no response. After the follow-up, they offered me a 15% discount. That is for the plants that should have been trashed but never shipped to a paying customer. They were also trying to convince me that this was a mechanical damage, not infection :) Yep, black spots on all of the leaves - including the newly emerged young ones - are a clear sign of a mechanical damage, right. I sent more evidence and videos and they never responded despite several follow-ups.
It’s unacceptable for a company to ignore genuine customer concerns, especially when they’re selling live plants that require care and quality control. This was my first order and such experience has left me frustrated. I would strongly caution others to think twice before ordering from House of Kojo.

Resposta da House of Kojo
Very good service
Delivery good plant was perfectly…
Delivery good plant was perfectly packed and a fantastic plant
Delivery was quick and plants well…
Delivery was quick and plants well packed, they have been growing beautifully and I will surely be back for more! Thank you team
Amazing plants
Amazing plants. Well packaged and all super healthy. This was my first time using house of Kojo and will be using again.
Kind and friendly response team!
The team responded super quickly and kindly to my questions!
Beautiful plants and fantastic delivery…
Beautiful plants and fantastic delivery / packaging
My plant
Plant was lovely,very well packed ,came on time ,and in lovely condition ,
Plants Has good quality
Amazing Plants
I've ordered from Kojo several times and every time the plants are more beautiful than expected. Always incredibly healthy and perfectly packaged. Excellent, friendly, super fast customer service too. Wouldn't by from anywhere else!
Add plant onto order
Needed to add an extra plant onto order. Was able to do it swiftly without any delays. Great customer service would recommend this company
Excellent plants fast delivery im…
Excellent plants fast delivery im honestly so chuffed with the plants they sent 100% recommend. I will be back!
Mixed experience
One of the plants is still beautiful, the other one withered and looks like it is not going to survive.

Resposta da House of Kojo
Enjoyed the ordering and packaging…
Enjoyed the ordering and packaging experience, but my plant came in a less than stellar condition. I have now just found webbing on the soil which suggests it has spider mites!

Resposta da House of Kojo
Fab plants
Bought sadly as gift for someone else! 😭 Fantastic plants and service! 👍
Beautiful monstera thai constellation
Beautiful monstera thai constellation. Delivered promptly and packed well. Great communication with House of Kojo who ensured that I got the exact plant I wanted.
Beautiful Syngoniums
I was looking for some healthy and hardy plants for my indoor garden collection. I've found 3 interesting syngonium plants which I never had before. They came healthy. Well packed. And they adjusted easily to my existing collection and conditions. Thank you!
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