Howarth Timber Opiniões 

518
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

1 star for me i would give 0 but it doesnt allow it ordered C24 UC4 redwood timber , ticked DO NOT allow substitutions Sent me C16 UC3U timber, which is not suitable, it is not of the same str... Ver mais

Classificada 5 em 5 estrelas

5* service! Andy from Birghouse has helped me twice now with mini DIY projects and has always been so helpful, patient and knowledgeable. I couldn’t recommend them more, great with price and quick and... Ver mais

Classificada 5 em 5 estrelas

Darren Walters and his colleagues at Howarths Timber delivered an impeccable and professional service from start to finish on our recent garden landscaping project. Darren's attention to detail, clear... Ver mais

Classificada 5 em 5 estrelas

Really great customer service, if your not sure of what you need or how much then these guys are always happy to help, most request can be solved over a phone call, rare these days which is a big add... Ver mais

Informações sobre a empresa

  1. Casa e jardim

Informação fornecida por diversas fontes externas

With over 175 years' trading experience, Howarth Timber & Building Supplies has grown to provide not only the widest range of products, but expertise, service and knowledge you can


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

518 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde em 14 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(518)

167 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Poor delivery

We have had a delivery today by this company and it was concrete fence base panels as you can imagine are very heavy. The delivery guy came was inconsiderate as he loaded them right in the centre of my drive after I repeatedly explained to him there was plenty of room in the back of the drive . This has resulted in the panels blocking my car in my drive. This was very inconvenient for me and could have been avoided.

7 de novembro de 2025
Opinião espontânea
logótipo da Howarth Timber

Resposta da Howarth Timber

Thank you for bringing this to our attention, this is not the level of service that we would expect you to receive. If you could let me have the order details I will speak to the branch and driver that were involved with your delivery about their future conduct and apologies for the inconvenience this must have caused you.
Regards Shaun

Classificada 5 em 5 estrelas

Shout out for the Newcastle-under-Lyme…

Shout out for the Newcastle-under-Lyme branch. Had several purchases lately and l can honestly say absolutley the best experience of any builders merchant. The staff are knowledgeable and friendly yet provide professional service, prompt response to enquiries and nothing is too much trouble. Other large companies take note this is how it should be. Highly recommended

27 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Howarth Bury St edmunds

My plumber recommended to go in and see Dale from Howarth bury st edmunds , He was great from start to finish with the 2 x bathrooms we ordered.. Thank you for a great experience.

15 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible Service

I placed an order on the Friday for some skirting and architrave. It was promised to come on Tuesday afternoon. As such I booked in two Joiners to come and fit it on Wednesday and then a Painter to come and paint it all on Thursday – it never turned up!! The guys at the Cottingham branch then promised that it would be here on Friday first thing. And if they couldn’t get the skirting then they would get the architrave to us on first delivery of the morning and then get the skirting to us later. So once again I booked the two joiners fand a Painter. And lo and behold it never turned up once again!! So I was left with two Joiners who have been booked in twice and also a Painter who has been booked in twice and they cannot do the tasks. They are significantly out of pocket and thoroughly annoyed. Not only this but we also based lots of other things round these trades been here and I have taken time off work and delayed other trades on these two days as we thought this work would be happening. I feel the team at the Cottingham branch just told myself lie after lie. If they can’t source the material and they can’t deliver when you say you can it’s fine, just tell us and we can sort it elsewhere or book the tradesmen in for when it will be available. But to just lie like this is absolutely shocking. And after complaining to the Area Manager he came up with a load of excuses too. Save yourself a lot of hassle and shop elsewhere.

31 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Looking for genuine help and advice to design your dream kitchen?

Looking to buy a new kitchen can be overwhelming and stressful - where to go, what budget to work to, what design etc. You will be spending alot of money and you want to get it right. I felt all of the usual apprehension but that disappeared when I started to work with Julie at Haworth Timber Newcastle-under-Lyme. The showroom isn't huge, but the range of samples is extensive and Julie took the time to guide me through all of the options. Julie provided me with impartial advice and made me aware of the pros and cons of the choices I was making - she listened and develped the design that I wanted, but also gently offered alternatives that I hadn't had the vision to consider. Essentially I felt like Julie 'held my hand' throughout the whole process and genuinely wanted me to have my dream kitchen. I am extremely happy that I went with Haworth's for the quality and value for money of the products, but in particular for the customer care that Julie provided.

23 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect kitchen.

The kitchen showroom manager has been amazing, working with us to design our dream kitchen. Nothing was never too much trouble when we had questions and they worked with us to ensure we maximised the space and gave us a better kitchen than we could’ve imagined. We ended up with everything we asked for, plus more following their great advice and recommendations.

16 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Exactly what it said on the tin!

I couldnt choose my required delivery day on line so called and was told they would catch the order and deliver on my chosen day. And they did!
Order arrived, driver very helpful job done. In a world where computer usually says no this experience was refreshing! Thank you

3 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing communication and prompt…

Amazing communication and prompt delivery. Very transparent and all information shared beforehand. Michael is an amazing addition to the business really knows the products and a pleasure to deal with. A true asset to the business

9 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent company and great customer services, but you need to phone for delivery details.

Their website was great, easy on the eye, with lots of products available and very competitive pricing.

We ordered a big bulk bag of gravel. I contacted customer services to get an idea of delivery timings and they were very helpful.

The gravel arrived in good time. The delivery driver was friendly and helpful.

Very pleased with the service, fast delivery and the gravel. We will definitely buy from them again.

Update: Dropped a star because I ordered another 2 loads of gravel. However this company definitely don't give you a despatch date/time and it seems that if you don't contact the local depot to ask them, then the delivery will just turn up unexpectedly, they don't kock on your door and would leave it anywhere near the property, unless you specifically go out to direct them where to leave it. Apart from that they're very good and we'll buy from them again.

7 de outubro de 2025
Opinião espontânea

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