Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

After a terrible start with trying to organise a repair by phone, taking 4 days and many calls to get an appointment we finally had a great result. Our technician Villi was so friendly, polite and kn... Ver mais

Classificada 5 em 5 estrelas

We have never regretted having our HRV system installed in our house. Even with double glazing we used to get condensation on our window sills in cooler weather. As soon as HRV was operating there was... Ver mais

Classificada 5 em 5 estrelas

Awesome company to deal with. My old unit was no longer working so the technician sent all details to my Insurance company not once but three times. When I finally got the claim done HRV Taranaki were... Ver mais

Classificada 1 em 5 estrelas

Purchased a house with existing HRV system. Interestingly, soon after purchase we received notice from HRV that the system needed a service. ( detail was sent to house address and addressed to oursel... Ver mais

Informações sobre a empresa

  1. Prestador de serviços de climatização
  2. também em
  3. Distribuidor de sistemas de ar condicionado
  4. Fornecedor de ar condicionado
  5. Fornecedor de caldeiras

Escrito pela empresa

HRV is here to help all New Zealanders make their homes drier, filled with filtered air and much more comfortable to live in. We've been dedicated to this mission since 2003 and have helped over 500,000 Kiwis achieve this. We work alongside our customers to understand what they need, then recommend a solution that does the job. This could include ventilation, extraction, heat transfer, heat pumps / air conditioning, panel heating, or a combination of products so you’ll love the feeling of coming home.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

149 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(149)

24 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

I organised a tech to replace the…

I organised a tech to replace the filter. It was arranged quickly
The tech was in touch on the day

17 de julho de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Thanks for sharing, great to hear the filter replacement was sorted quickly and smoothly!

-The team @ HRV

Classificada 5 em 5 estrelas

Return Customers

As a return customer we already knew how marvelous the HRV system is. Sales person really knew her stuff and was great to deal with. Would highly recommend HRV. It has made both homes we lived in healthier. Installation was quick and easy, by helpful and friendly staff

29 de janeiro de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

We love hearing from return customers, thanks for trusting us again and for the recommendation!

-The team @ HRV

Classificada 5 em 5 estrelas

Honesty.

Honesty.
Once the Consultant arrived onsite, it became apparent my property wasn't suitable for an HRV system.
This was explained to me in simple terms, which I appreciated.
Once I make the changes necessary, I'll make sure to contact HRV.

28 de julho de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Thanks for your understanding and kind words, we’ll be here when you’re ready!

-The team @ HRV

Classificada 5 em 5 estrelas

Continued satisfaction.

We've had our HRV system for over a decade and recently had the filters replaced. The system continues to operate as well as it did when we had it installed and even with the very cold winter we're experiencing there is very little condensation on our windows. We're very happy with HRV.

13 de agosto de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Great to hear your system is still performing so well after all these years!

-The team @ HRV

Classificada 5 em 5 estrelas

The people of HRV Northland are some of…

The people of HRV Northland are some of the nicest, friendliest people I have ever dealt with. Whether it’s a phone call or a home service visit I always feel like I’m a top priority. Best customer service around.

8 de abril de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Thanks for the amazing feedback! We’ll be sure to share this with our Northland team.

-The team @ HRV

Classificada 5 em 5 estrelas

Experience and skill combined with good people skills.

The person we had was so helpful and experienced. He was kind and thoughtful and treated us with respect. He also knew what he was doing and had brought all the tools and equipment he needed with him. At the end he showed us the degree of complexity he was working with. eg very dusty filters.

17 de junho de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Great to hear you were well looked after and informed throughout the process!

-The team @ HRV

Classificada 5 em 5 estrelas

HRV multiple products

When shifting houses, asked for HRV to come and look at new house for install of HRV/Water Filter System/bathroom extractors. As we had an HRV system in our existing house and it was brilliant. Staff came out and viewed, gave us indication of pricing, timeframe etc. Super helpful and very professional. Installs went exceptionally well and really pleased. As it was getting colder asked about the heat transfer system that can be added to the HRV system. Again no hassles, everyone very professional and helpful. Install painless and system working really well. Would recommend HRV Canterbury to anyone considering a new build or retro fitting into existing house.

10 de fevereiro de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Thanks for trusting us again in your new home!

-The team @ HRV

Classificada 5 em 5 estrelas

Hrv Chch

They did exactly what they said, efficient, friendly lovely company. Love the hrv.

24 de junho de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Thanks for the awesome feedback!

-The team @ HRV

Classificada 5 em 5 estrelas

Filter replacement

Contractor went out of his way to be helpful. Was friendly quick and efficient

30 de julho de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Great to hear! We’ll be sure to pass your kind words on to the team.

-The team @ HRV

Classificada 1 em 5 estrelas

Our HRV has come apart

Our HRV has come apart, the pipes are not connected to the motor, bottom of the motor has fallen off (photographice evidence was given), which means there is no filtered air in the house. HRV won't stand by their service workmanship without a callout fee. Very disappointed!

24 de julho de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Hi Deborah,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience. We’d really like the opportunity to look into this further and see how we can make things right.

We have requested your details but haven't heard from you. When you have a moment, could you please send an email to marketing@hrv.co.nz with your name, contact details, and address?

We appreciate your patience and hope to resolve this as soon as possible.

-The team @ HRV

Classificada 5 em 5 estrelas

Fantastic service and good advise.

Fantastic service and good advise.
Highly recommend
Truely a great company to deal with.

15 de maio de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Thanks for the high praise and recommendation! We’re glad we could help.

-The team @ HRV

Classificada 5 em 5 estrelas

Knowledgeable and professional

Friendly helpful staff to help understand what I needed . Michael was really helpful and gave me some other options that I hadn’t thought of. The quality of workmanship was great and I was kept up to date throughout the whole process. Found them to be extremely knowledgeable and professional

18 de março de 2025
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logótipo da HRV

Resposta da HRV

Thanks for the great feedback! We’ll make sure the team hear your kind words.

-The team @ HRV

Classificada 4 em 5 estrelas

Friendly nature and informative

Friendly nature and informative and appeared to be knowledgeable in her role

4 de julho de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Great to hear you found our team friendly and knowledgeable. Thanks for the feedback!

-The team @ HRV

Classificada 5 em 5 estrelas

HRV is a wise investment

Call centre is great. Helpful, friendly, proactive. Staff installing HRV were courteous, no hassles at all, great product. No condensation in winter, house cooled a bit in summer.

28 de fevereiro de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Awesome to hear you’re enjoying the benefits and great service from our team!

-The team @ HRV

Classificada 5 em 5 estrelas

Very polite. Very helpful.

The young lady who serviced my HRV was super helpful and extremely polite. Thanks hrv. Great service.

1 de maio de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Thanks for the kind words! We’re glad she could help.

-The team @ HRV

Classificada 5 em 5 estrelas

Perfect service

Perfect service. Arrived on time, changed all filters, checked and tested the controls. Done in less than an hour. Very happy.

17 de junho de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Thanks for the great review! Quick and thorough is our goal.

-The team @ HRV

Classificada 5 em 5 estrelas

Great service

Great service, happy with the product. Love the 'Burn Toast' option as it clears off all the cooking odour within minutes. The system works great with the moisture in winter, windows are dry and gives a fresh feeling when you breath as it maintains the temp inside the house. Very happy with the decision made to purchase this product.

6 de agosto de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Love hearing how your system is making a real difference. Thanks for the great feedback!

-The team @ HRV

Classificada 4 em 5 estrelas

We have a low roof without much crawl…

We have a low roof without much crawl space. the 1st person that arrived was a bit to big to be able to do the work in the space. An other person who we had had previously. he did a great job and was able to fix an issue we had had. Top marks to HRV for our service.

10 de abril de 2025
Opinião espontânea
logótipo da HRV

Resposta da HRV

Thank you for your review. We’re glad we could get the right person for the job in the end!

-The team @ HRV

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