A HUGE thank you to Ted for the excellent customer service I received when trying to inquire about which part I needed for my AC unit. He went above and beyond trying to help me get the exact pieces I... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
We visited the shop following a recommendation from family. Phil was very knowledgeable and took his time to explain everything answering all our questions along the way. All the help and advice was... Ver mais
Phil Bathurst was a huge help to us when dealing with the aftermath of a negligent electrician who had installed our ventilation units incorrectly. After asking us to send pictures, he talked us throu... Ver mais
A empresa respondeu
Just ordereda NuAire PIV, from I-Sell, Annette was so helpful and guided through the entire process. Could not recommend this company highly enough and customer service 11 out of 10 amazing, thank... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de utensílios de cozinha
- Loja de eletrodomésticos
- Grossista de aparelhos electrónicos
- Loja de bricolage, casa e jardim
- Fabricante de equipamento de ventilação
Escrito pela empresa
Our staff are trained and can provide expert advice about the products we sell and how they can be used to solve your problems or improve your home. Our products help solve ventilation needs, mould eradication and condensation related problems. We have one of the largest selection of plastic and metal ducting available online. Our aim is help a customer choose a product that is right for them and will actually aid them in solving a problem or improving their home, premises or building. We help all kinds of customers: from corporates to trade companies to charities to organisations to film industry to the motor industry to artists to members of the public - all customers welcome.
Why choose us?
Escrito pela empresa
- Price Promise
- Not only do we aim to provide you the best products with the best customer service, we also aim to provide you with the best prices as well. Let us know who and where provide a better price than us and how much and we will match or beat that price for you wherever possible.
- Money Back Guarantee
- If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items or custom-made items etc or where the item has been opened. This is in addition to your statutory rights.
- Friendly customer service
- We aim to provide you with the needed support when placing orders. Our warm and friendly staff are also experienced and have sufficient knowledge to help you in choosing the products you need. Give us a call? 020 8463 9696
Free Shipping within the UK Mainland for orders over £100
Money Back Guarantee
If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items, custom made items etc or where the item has been opened. This is in addition to your statutory rights.
Informações de contacto
15 St John's Parade, DA14 6ES, Sidcup, Reino Unido
- 020 8463 9696
- info@i-sells.co.uk
- www.i-sells.co.uk
Special Trustpilot Deal
4,9
Excelente
10 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Good website, quick delivery, excellent prices. Good response to queries submitted to customer services. Will use again.
25 de fevereiro de 2026
Resposta da i-sells
Thanks for the review — we really appreciate it. Great to hear you found the website easy to use, prices excellent, and delivery quick, and that our customer services team responded well to your queries. We look forward to helping you again next time.
With appreciation,
The i-sells team
Just ordereda NuAire PIV
Just ordereda NuAire PIV, from I-Sell, Annette was so helpful and guided through the entire process. Could not recommend this company highly enough and customer service 11 out of 10 amazing, thank you.
Keith & Denise, Chesterfield
6 de março de 2026
Opinião espontânea
Resposta da i-sells
Thank you so much for the lovely feedback, Keith & Denise. We’re delighted to hear Anita guided you through the whole process when ordering your Nuaire PIV, and that you found the customer service “11 out of 10”! Your praise has been passed on to Anita — she’ll be thrilled to hear it.
If you need any help with setup, settings, or anything else once it’s installed, just let us know.
All the best,
The i-sells team
I haven't got around to using them at…
I haven't got around to using them at the moment, they do slot together always a good sign.
Delivery was spot on.
7 de março de 2026
Opinião espontânea
Resposta da i-sells
Thanks for your feedback, Stephen. Good to hear the parts slot together nicely — that’s always reassuring — and that delivery was spot on too. If you need any help when you come to fit them, just give us a shout.
With appreciation,
The i-sells team
Excellent customer service from Anita
Excellent customer service from Anita, who was proactive, clearly understood my requirements, and went to great lengths to suggest a solution. I would have no hesitation in recommending this company. It is refreshing to come across such responsive customer service.
11 de março de 2026
Opinião espontânea
Resposta da i-sells
Thanks for taking the time to leave such a thoughtful review, David. We’re really pleased to hear Anita was proactive, understood your requirements clearly, and went the extra mile to suggest the right solution. Your kind words have been passed on to Anita — she’ll really appreciate the compliment.
It means a lot to hear you’d recommend us, and we’re glad the responsiveness stood out. If you ever need anything else, just let us know.
All the best,
The i-sells team
Quality service
Fantastic service following enquiry to replace an obsolete Nuaire 365 Drimaster PIV.
Stanley Schloss couldn’t have been more helpful in providing the solution.
First class
11 de março de 2026
Opinião espontânea
Resposta da i-sells
Thanks for your feedback — we really appreciate it. We’re delighted to hear you received fantastic service when enquiring about replacing an obsolete Nuaire 365 Drimaster PIV, and that Stanley Schloss was able to provide the right solution. Your praise has been passed on to Stanley — he’ll be chuffed to hear it.
With appreciation,
The i-sells team
I had a really positive experience with…
I had a really positive experience with Phil and Anita during HRV instructions how touse them. They were both friendly, patient, and very clear in their explanations. They took the time to walk me through how HRV works, what the numbers mean, and how I can use the information day to day.
Phil explained everything in a way that was easy to understand, and Anita made sure I felt comfortable asking questions and checked that I’d understood each step before moving on.
Overall, Phil and Anita gave me a really helpful and informative introduction, and I’m grateful for the support they provided. I’d definitely recommend them to anyone needing an HRV.
10 de março de 2026
Opinião espontânea
Resposta da i-sells
Thanks for taking the time to leave such a thoughtful review, Adrian. We’re really pleased to hear Phil and Anita were friendly, patient, and clear in walking you through how the HRV works — especially what the numbers mean and how to use it day to day. Your kind words have been passed on to both Phil and Anita, and they’ll really appreciate the compliment.
If any questions come up as you keep using the unit, just get in touch — we’re always happy to help.
All the best,
The i-sells team
Efficient oredring and delivery
Efficient, clear website. Order processed and delivered next day. Price very reasonable.
26 de fevereiro de 2026
Resposta da i-sells
Thanks for your feedback! We’re glad you found the website clear and easy to use, and that your order was processed and delivered next day. Great to hear you found the price reasonable too.
With appreciation,
The i-sells team
Very helpful customer services who were…
Very helpful customer services who were helpful answering my specific query which helped me to select right product.
The items were discounted and arrived on time, so I am a very satisfied customer.
6 de março de 2026
Opinião espontânea
Resposta da i-sells
Thanks for taking the time to leave such detailed feedback, Ian. We’re really pleased our customer service team could answer your specific query and help you choose the right product — that’s exactly what we’re here for. Great to hear the discounted items arrived on time too.
All the best,
The i-sells team
Resposta da i-sells
Thanks for your feedback, Adrian. We’re pleased you found it easy to order and that the delivery timescales were spot on. If you need anything else, just let us know.
With appreciation,
The i-sells team
Recently contacted i-sells after being…
Recently contacted i-sells after being recommended by a builder friend, spoke to Ben, who was extremely helpful, and went through all my options for what I needed, would definitely use again.
6 de março de 2026
Opinião espontânea
Resposta da i-sells
Thanks for the review, Ian — and please thank your builder friend for the recommendation too. We’re really pleased Ben was able to talk you through all the options and help you find the right fit. Your kind words have been passed on to Ben — he’ll really appreciate the compliment.
All the best,
The i-sells team
Got what I needed for a tumble drier…
Got what I needed for a tumble drier vent easy enough to sort out.
I will need to come back for a shower vent system.
24 de fevereiro de 2026
Resposta da i-sells
Great to hear you got what you needed for your tumble drier vent and that it was easy to sort out. When you’re ready to come back for the shower vent system, feel free to give us a shout — we’ll be happy to help you choose the right setup.
With appreciation,
The i-sells team
Good range of vent covers
Needed to replace a very noisy flapped vent cover; i-sells had a number of suitable options at reasonable pricing. Prompt dispatch.
27 de fevereiro de 2026
Resposta da i-sells
Thanks for sharing your experience, Mick. We’re pleased to hear you found a good range of vent cover options at reasonable prices, and that dispatch was prompt. Hopefully the replacement has made things a lot quieter!
All the best,
The i-sells team
Great service
rang with specific requirements.
Phil had all the answers.
fantastic service.
6 de março de 2026
Opinião espontânea
Resposta da i-sells
Thanks for the review, Russell — we really appreciate it. Great to hear you rang with specific requirements and Phil had all the answers. Your praise has been passed on to Phil, and he’ll be delighted to hear it.
With appreciation,
The i-sells team
Great advice and service
25 de fevereiro de 2026
Resposta da i-sells
Thanks for your feedback, Martin. We’re really pleased you were happy with the advice and service. If you ever need a hand with anything else, just give us a shout.
With appreciation,
The i-sells team
So helpful
So helpful. A good selection of what I was looking for and when I had a question they (Ttd) couldn’t have been more helpful. Really went out of his way to make sure I was happy.
2 de março de 2026
Resposta da i-sells
Thanks for your lovely feedback. We’re really pleased you found a good selection of what you needed, and that when you had a question, Ted couldn’t have been more helpful. Your praise has been passed on to Ted — he’ll be delighted to hear he made such a difference and helped make sure you were happy.
If you need anything else or have more questions, just give us a shout.
All the best,
The i-sells team
Resposta da i-sells
Thanks for your feedback, Peter. We’re pleased you found us competitively priced and that delivery was speedy. If you need anything else, just let us know.
All the best,
The i-sells team
Clear advice
Very detailed, specific and easy to follow advice from Ted
25 de dezembro de 2025
Opinião espontânea
Resposta da i-sells
Thanks for your feedback, Colin. We’re really pleased to hear Ted’s advice was detailed, specific, and easy to follow. Your kind words have been passed on to Ted — he’ll really appreciate the compliment.
With appreciation,
The i-sells team
Resposta da i-sells
Thanks for your feedback, Stephen. We’re really pleased you were happy with the price, prompt delivery, and packaging. If you need anything else, we’re always here to help.
All the best,
The i-sells team
After a problem with payment my order…
After a problem with payment my order arrived next day
16 de fevereiro de 2026
Resposta da i-sells
Thanks for your feedback, Millie. We’re glad we could help get the payment issue sorted and that your order still arrived the very next day. If you ever need a hand with anything else, just let us know.
With appreciation,
The i-sells team
Kair Kalahari PIV unit
Needed a replacement PIV unit for a rental property. Before making my purchase I telephoned i-sells for advice and spoke to Ted and Ben. I found both to be extremely helpful and knowledgeable and they are a credit to the company. After placing my order the unit was delivered within 24 hours. Excellent service and I would certainly use i-sells again.
16 de fevereiro de 2026
Resposta da i-sells
Thanks for taking the time to leave such a detailed review, Anne. We’re really pleased Ted and Ben could help you choose the right replacement Kair Kalahari PIV unit for your rental property, and that you found them both helpful and knowledgeable. Your kind words have been passed on to Ted and Ben — they’ll really appreciate it.
Great to hear the unit arrived within 24 hours too. If you ever need any advice on setup, settings, or future replacements, just give us a shout.
All the best,
The i-sells team
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