We just made a booking online and found the site user friendly and speedy. Our quotes came through quickly which meant we were able to make comparisons and reach a decision to book two balcony cabins... Ver mais
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Leia as opiniões dos outros
Excellent service from Berni who went above and betond to halp us when we had to cancel our cruise.She is a warm caring person and we were treated with patience and understanding as well as being off... Ver mais
Our cruise consultant was Danielle, who was amazing. We are both seniors and she was kind, considerate and so helpful in helping us choose our cruise from the several quotations that she sent us. She... Ver mais
I like the iglu website. It's easy to use and is very clear about everything being booked with lots of useful information links. When contacting the office it wasn't quite as straightforward as was... Ver mais
Informações sobre a empresa
Sobre Iglu Cruise
Escrito pela empresa
Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 400 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you. If you wish to leave pre-departure feedback or raise a complaint please complete this feedback form.
If you have recently returned from your holiday we would like to hear your post-departure feedback here
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents
You can also view your booking in My Booking and find answers to many questions on our online Help Centre.
Price match guarantee
The best value in cruising. If you find a better price, we’ll match it.
Make sure it is for the same cruise line, ship, sailing date, cabin type and grade, airline and flight routing (if applicable). A written quotation or screenshot of the offer must be submitted before booking. Full T&Cs can be found at https://www.iglucruise.com/price-match
Informações de contacto
4,8
Excelente
88 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful
Very helpful, all questions answered thoroughly.
Great customer service
5 de outubro de 2026
Kash was very helpful
Kash was very helpful
I asked lots of questions and he gave great advice and answers
The whole process was very easy this is my second cruise booked through iglu
5 de outubro de 2026
Have used this company several times…
Have used this company several times and always got good price. Staff helpful when required. Booking easy and straightforward
26 de setembro de 2026
Very grateful for Glens advice and…
Very grateful for Glens advice and patience whilst deciding which cruise to try.
5 de outubro de 2026
Very knowledgeable and helpful.
Very knowledgeable and helpful.
Talked us through most of the issues
5 de outubro de 2026
Booking Agent Danielle Reeds was…
Booking Agent Danielle Reeds was fantastically helpful. Holiday included cruise only and Danielle was so helpful in providing alternative flight, accommodation and transfer packages
5 de outubro de 2026
Don’t think twice go for it
As a first time cruiser I was guided by the young man over the phone ,and I have to say he put my mind at rest polite patience and very professional and lovely manners.
I’m excited to be joining you on my trip .
Thank you
3 de outubro de 2026
I knew the cruise that I wanted to book…
I knew the cruise that I wanted to book & the agent that I spoke to was very helpful. It was a very simple process.
28 de setembro de 2026
Booking process was flawless and…
Booking process was flawless and excellent knowledge by William
5 de outubro de 2026
Had a problem with coach transfers
Had a problem with coach transfers. Angela sorted it promptly and allayed our concerns
5 de outubro de 2026
Friendly helpful staff booked with Iglu…
Friendly helpful staff booked with Iglu before would definitely recommend.
2 de outubro de 2026
Just made a new booking today. Mr. K.ANDERSON-DANVERS was extremely helpful, knowledgeable and professional. He was very understanding of my requests. He deserves a great appreciation.Thanks, Steve D
An excellent customer service experience.
5 de outubro de 2026
Efficient professional service
5 de outubro de 2026
I like the iglu website
I like the iglu website. It's easy to use and is very clear about everything being booked with lots of useful information links.
When contacting the office it wasn't quite as straightforward as was given unhelpful information by the first person I spoke to. A further can and a different agent sorted it out straight away.
5 de outubro de 2026
Straightforward booking …
Straightforward booking and transaction but can't understand why Iglu agent wanted to speak on the phone as I could have got exactly the same deal just as easily online.
28 de setembro de 2026
Once we had decided on the cruise we…
Once we had decided on the cruise we wanted booking was easy
5 de outubro de 2026
Outstanding Cruise Booking Experience
The experience was just outstanding. Emily Storey is amazing. From start to finish she made the booking process easy and stress free. She was proactive, efficient, and enthusiastic. Made what I thought impossible, possible. I highly recommend Emily to anyone considering booking a cruise with Iglu
28 de setembro de 2026
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